Analytics Manager, Marketing

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Does driving marketing decisions using data sound exciting to you?

Then you should consider joining Jobber! We’re looking for an Analytics Manager, Marketing to be part of our Business Analytics team.

Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail, we work with home and field service companies to help them better quote, schedule, invoice and collect payments from their customers. Having been named the #2 fastest growing software company in Canada by Canadian Business, it’s clear we’ve come a long way from our first customer in 2011 – but we’ve just scratched the surface of what we want to accomplish for our customers.

Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. We weren’t named a top workplace in Canada for nothing!

The team:

Business Analytics is part of the Business Operations team, our internal consulting team – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization. Business Analytics works with every function in Jobber to raise insights, analyze results and influence decision making through a well rounded understanding of the business and deep analysis of data.

The role: 

Using a combination of strong business acumen and data analytics, the Analytics Manager will work with senior leaders across marketing in particular and the company in general to drive strategic projects that support our aggressive growth and adoption of Jobber. In this role, you will be working with a variety of teams such as Demand Generation, Product Marketing, Inbound Marketing to define and measure key metrics, question assumptions, and be the storyteller behind the numbers. Your insights and findings are leveraged to make and support important decisions on what we prioritize and how we allocate resources (time, money and people!)

The Analytics Manager will:

  • Be a sounding board and consultant to Marketing leadership to develop longer term strategic plans as well as execution roadmaps through data driven insight
  • Foster a data-driven, test-and-learn culture with your passion for telling stories with data and surfacing insights through exploratory analytics, experimentation, in-depth research into customer analytics, product usage data, and the customer journey.
  • Raise the bar on the use cases for data analytics in the Marketing domain
  • Influence change by presenting insights and recommendations to a variety of levels within the organization, including executives
  • Analyze and monitor the performance of different teams and initiatives, recommend ways to optimize actions to drive impact
  • Work with cross-functional teams to analyze opportunities, synthesize findings, and develop action plans

To be successful, you should have:

  • 5+ years of experience using analytics to drive key business decisions in a business/product analyst, business intelligence, or strategy consulting role
  • Experience with languages such as SQL, R and/or Python for manipulating large data sets
  • Experience with data visualization tools such as Mode Analytics/Tableau/Looker
  • Experience as a marketing analyst would be a plus. Experience in attribution, spend allocation, paid digital marketing analytics would be even better!
  • To be proactive and relentless. You are capable of seeking information independently, solving conceptual problems, corralling resources and delivering results
  • A strong and confident communication style. You have the ability to actively listen and consult with stakeholders, and you can take something complex and difficult and make it easy to digest
  • To be comfortable in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day – what worked yesterday might not anymore

What you can expect from Jobber: 

Having been named one of the best places to work in Canada by Great Place to Work, we walk the talk. Here are just some of the great things you can expect from us:

  • A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, RRSP matching, and stock options.
  • A dedicated Learning and Development function, including Development Coach, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential.
  • Support for your breaks: from three weeks vacation to rest and recharge, your birthday off, and parental leave top-ups to support your growing family.
  • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player…yet.
  • To work with a group of people who are humble, supportive, and give a sh*t about our customers. 

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!