Jobber vs. AccuLynx – Which is Best for Running Your Business?

What Jobber can do vs AccuLynx?

Building and managing your service business can be challenging, especially when daily administrative and operational tasks get in the way. You need a solution that puts all the tools you need in one place, and makes sure your customers are getting what they need.

Jobber and AccuLynx both provide your service business with a digital command center. But which one will help your business run more smoothly? We’ve taken a detailed look at these key features: quoting and automated communication, invoicing, online booking, scheduling and dispatching, and a powerful CRM.

Quoting and automated communication

If you need software to create and ship quotes and invoices to clients, both Jobber and AccuLynx can get the job done. 

AccuLynx lets you create custom quotes from a library of templates and has tools to help increase the accuracy of your estimates. These estimates can then be emailed to customers for digital approval, but there is no automated delivery so you’ll need to do it manually. 

Jobber lets you meet customer expectations with professional quote designs. You can suggest premium packages or add-ons directly in the quote to help you win bigger jobs. Customers can select the services that best fit their needs, and watch their quote total automatically update before they approve.

Jobber takes it one step further by automatically sending a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. When they’re ready, customers can visit the online customer portal to easily approve, pay a deposit, or provide a signature.

Online booking

With Jobber, you can save time on scheduling by letting leads and customers book an appointment with you online. Your bookable services and availability are based entirely on the preferences you set. When a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you. 

Or set up a quote request form directly on your website, social media, or client hub. Customize your request form to capture all the information you need to move forward with the job.

AccuLynx only offers online booking through integrations with 3rd party booking systems like Acuity Scheduling and Setmore Appointments. This means you may need to pay for additional services, deal with multiple customer service teams, and could be providing a disjointed customer experience.

Scheduling and tracking

Jobber and AccuLynx offer scheduling tools that help plan your jobs on any given day and reclaim time spent managing schedules. AccuLynx’s Scheduler tool organizes your business’ jobs in one simple calendar view, giving you access to everything you need at once. 

With Jobber, you can choose from five different calendar views to get a clear visual of crew availability and to avoid overbooking, underbooking—or the dreaded double booking. Track your crew’s progress and location throughout the day, and make changes on the fly when needed.

Plus, when you make a schedule change to an employee’s current workday, Jobber sends a notification on their phone with all the details, so no job goes unmissed. All this in the same place you manage customer information, job details, invoice, and collect payments.

Award-winning support on every plan

Both Jobber and AccuLynx provide customer support to help you when you have an issue. Jobber’s award-winning customer service is focused on helping you succeed, so you can provide better service to your clients and grow as a business. 

Jobber has 24/7 support via unlimited phone, in-app chat, and email. AccuLynx only provides users with a phone number and a 24-hour+ response time for email. 

Jobber includes one-on-one training and demos with every plan, giving you the resources you need anytime you need them. AccuLynx has onboarding and training as well, but you’ll have to pay for it.

Integrations built for your workflow

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

QuickBooks 

QuickBooks is a complete cloud-based accounting solution. QuickBooks saves you time on bookkeeping, reporting, and financial management. 

CompanyCam

Easily capture details on every job site and keep your customers informed along the way. Automatically get photos with location, time information, and annotations into Jobber and share them with your customers on jobs and invoices. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time. 

Stripe

Accept payments online or in the field with Jobber’s Stripe integration. Stripe handles billions of dollars in transactions every year around the world.

AccuLynx pricing vs. Jobber pricing

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Plus, you can always speak with our sales team if you’d like to talk to someone about what option is best for you. 

AccuLynx has no free trial and requires you to fill out a form and speak to a consultant to find out how much it will cost.

Why home service businesses choose Jobber over AccuLynx

Over 200,000 home service pros trust Jobber to power their business. Here are the top reasons why businesses choose Jobber:

✅ Builds stronger relationships with your customers with a seamless one-app experience

✅ Organizes business operations with easy scheduling, quoting, invoicing, and fast payment

✅ Automates teams’ daily communications and notifies them of changes on the fly

✅ Offers support to customers via live chat or telephone with Jobber’s 24/7 unlimited support

Jobber is an award-winning alternative to AccuLynx, providing a smooth experience for your customers and letting you easily take control of your business in a centralized location. Best of all, if you ever need to speak to a customer service representative, you can expect to be in touch in 2-5 minutes.