Jobber vs Fieldmagic: Which is Best for Running Your Business?

What can Jobber do vs Fieldmagic? 

Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling, through to payment.

Jobber and Fieldmagic help you manage daily operations. However, as a leading Fieldmagic alternative, Jobber offers critical features to help your field service business run more smoothly for you and your customers.

To help you choose the best option, we’ve looked at five features across each solution: CRM, convenient online payments, online customer portal, customer support, and online booking.

CRM

Fieldmagic’s CRM  lets you easily access all of your customer data in one place, including invoices, quotes, and contact information. However, if you want to be able to add notes and context to client work requests, quotes, and invoices, you should consider using Jobber instead.

Jobber’s CRM lets you manage and access an organized client history that includes past quotes, jobs, visits, invoices, and complete billing history,—from the office or out in the field. You can even create custom fields on your clients’ files to track additional information, such as entry codes or pets at the property. 

Jobber also lets you instantly attach notes and files, such as PDFs and images, and link them to quotes, jobs, and invoices, all within the app. Plus, you can view, manage, and act on leads to close jobs quickly. Overall, Jobber is a great choice for keeping your customers happy and your team organized.

Convenient Online Payments 

Fieldmagic lets you accept credit card payments within the app. However, it doesn’t automatically charge customer cards saved on file, which can slow down your payment process, especially for recurring jobs. Additionally, there’s no mobile card reader available for in-person payments, and you can’t receive instant payouts, which can make managing your cash flow challenging.

On the other hand, Jobber offers payment solutions that can help you get paid up to four times faster than with checks, and you can access these options on any plan without any additional monthly or set-up fees. You only pay when you get paid. 

Stop chasing down payments and accept payments on the spot with one tap on Jobber’s mobile card reader. Customers can also pay online using credit cards, ACH bank payments, Apple Pay, and Google Pay. For recurring jobs, Jobber helps you get paid without lifting a finger by automatically charging customer cards on file, saving you and your customers time.

Moreover, with Jobber’s instant payouts feature, you can access your funds within seconds after payment, including on weekends and holidays. There are no hidden charges, only a 1% fee on your total fee. Overall, Jobber is an excellent choice for managing your payments efficiently and maintaining a healthy cash flow.

Online Customer Portal 

Fieldmagic’s online customer portal lets your customers view jobs and invoices, request new jobs or quotes, and approve existing quotes. However, customers can’t make payments on the portal or refer friends and family. 

On the other hand, Jobber’s online customer portal provides customers with a seamless experience by allowing them to easily request work, approve quotes, and make payments anytime and from anywhere. This will save you time answering phone calls, searching for invoices, or confirming appointment details. 

Customers can also view their past and upcoming appointments and see the names and photos of your team members assigned to the work. With Jobber, you can focus on meaningful work while offering your customers a professional and convenient experience. Plus, Jobber’s customer portal encourages customers to share booking links with friends and family, helping you generate quality leads without extra effort. 

Customer Support 

In terms of product support, Jobber truly stands out by going above and beyond to help their customers succeed. Fieldmagic only provides a live chat feature and a knowledge base. 

With Jobber’s award-winning customer service, you’ll have access to unlimited phone, in-app chat, and email support to ensure your business runs smoothly. You’ll typically speak to a member of Jobber’s support team within 2-5 minutes. Plus, Jobber offers unlimited free 1:1 product coaching to help you make the most out of every feature. Jobber’s commitment to their customers truly sets them apart.

Online Booking  

If you’re looking for an online booking feature, Fieldmagic, unfortunately, doesn’t offer one. 

Jobber, on the other hand, helps you save time on scheduling by letting new leads and customers book an appointment with you online. Your bookable services and availability are based entirely on the preferences you set. And when a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you.

Plus, when you connect Jobber with your Local Services Ads, you can snag new business straight from Google Search. Customers searching for your services on Google can book an appointment instantly, while you stay in control of your schedule. Jobber’s online booking capabilities make it a great choice for businesses looking to streamline their operations and attract new customers.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management. Fieldmagic and Jobber both integrate with QBO. 

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. Jobber integrates with MailChimp, but Fieldmagic doesn’t. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. Jobber integrates with Zapier, while Fieldmagic doesn’t. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real time. Jobber integrates with FleetSharp, while Fieldmagic doesn’t.

Fieldmagic pricing and Jobber pricing

Fieldmagic has a free account, a 30-day free trial, and three paid tiers for small businesses and enterprise brands. 

Jobber provides a 14-day free trial and transparent pricing. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or, speak with a member of their sales team to help you decide which option is best for your business.

Fieldmagic app reviews and Jobber app reviews

If you’re looking for Jobber and Fieldmagic reviews, look on trustworthy sites like GetApp or Capterra. For real user reviews of the Jobber app and Fieldmagic app, check out the App Store or Google Play Store.

As of this writing, the Fieldmagic app has no reviews on the Google Play Store and App Store. Jobber’s mobile app has 2K mobile app reviews on the Google Play Store and 1.7K reviews on the App Store.

Why home service businesses choose Jobber over Fieldmagic

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.

Here are the top reasons businesses choose Jobber over Fieldmagic:

✅ Quote, schedule, invoice, and get paid all in one place

✅ Get paid up to 4x faster with convenient online and in-person payment options

✅ Save up to seven hours a week on administrative tasks 

Jobber is a leading Fieldmagic alternative with all the features you need, demonstrating its commitment to the growth of your business through incredible customer service and award-winning, 1:1 product coaching. Fieldmagic only offers a live chat feature and a knowledge base on its website. All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes.