Software Comparison

Jobber vs. Fieldpoint: Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or Fieldpoint? Find out how their features compare so you can choose and run your business with the best solution.

image of trades business owner working on HVAC unut

Jobber and Fieldpoint are business management tools that help service businesses manage their daily administrative tasks.

The main difference between Fieldpoint and Jobber is that Fieldpoint is geared towards mid- to large-sized service businesses. They offer a range of tools, like subcontractor onboarding and integrations with CRM platforms. However, this also means its features may not be suitable for smaller, growing businesses. 

Jobber offers tools that are effective for home service businesses of any size, with features to help quote jobs, schedule work, invoice and get paid all in one place. These features help business owners who use Jobber save seven hours a week on average and are a big reason why over 200,000 home service pros trust Jobber.

To compare Jobber vs. Fieldpoint, we’ll look at the specific features and services offered by each to determine which is best for running your business.

Feature Comparison

Fieldpoint
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

Fieldpoint only provides CRM features through integrations, so you need multiple platforms to keep tabs on your customers.

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Limited

24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

Fieldpoint does not offer the two-way text messaging that takes your customer service to the next level. 

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Limited

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

Fieldpoint doesn’t provide multiple calendar views to assist with scheduling.

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Limited

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Fieldpoint does not provide automated follow-ups for unanswered quotes, so you risk having potential customers fall through the cracks.

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Limited

Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Fieldpoint relies on integrations with multiple platforms like NetSuite, Microsoft Dynamics, and PaySimple  to handle invoicing.

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Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support.  

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Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. Fieldpoint?

Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.

Jobber and Fieldpoint are both designed to help you manage daily operations. But, as a leading Fieldpoint alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well. 

We’ve taken a detailed look at four key features: quoting, invoicing, online customer portal, and two-way texting.

Quoting 

Jobber and Fieldpoint both provide you with tools to build and deliver quotes to your clients. You can customize your quote formatting and track when customers have viewed or responded to quotes. 

Like Jobber, Fieldpoint users can create quotes in the field with their mobile app and send them to customers. However, they don’t offer automated quote follow-ups that help keep work moving forward. 

Jobber quotes are professionally designed and interactive, allowing customers to add on services and approve the updated total. This lets your new leads experience the quality of service they can expect from your business going forward.

Plus, Jobber automatically sends a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. And with consumer-friendly financing, Jobber gives you the competitive edge you need to win more (and bigger jobs).

Invoicing 

Your busy schedule means it can be hard to set aside time for invoicing. Luckily, with Jobber, you don’t have to. With one click you can generate a professional invoice that includes all of your job details, and is ready to send to the customer by email or text. 

From there, use Jobber to track the status of all your invoices at a glance. See which invoices are sent or outstanding, and get reminders to send invoices for jobs you’ve just finished. When an invoice is overdue, Jobber automatically sends a customized email or text follow-up to customers to remind them to pay their outstanding invoices—so you can stop chasing payments.

Fieldpoint’s Field Service App does allow your crew to create work orders while on-the-go, but it relies on integrations with third party platforms like NetSuite and PaySimple to turn them into customer-ready invoices. With Jobber, everything you need to create a professional invoice is available in one place—no extra platforms, no headaches.

Online Customer Portal 

Online customer portals are a key feature for home service businesses, providing 24/7 access to a digital center for your clients to review quotes, invoices, and other important information. Jobber’s customer portal provides your customers with all these features as well as gives them a convenient way to make payments from anywhere. 

Plus, Jobber’s online customer portal prompts your current customers to share booking links with friends and family through the “refer a friend” feature. This is a great way to spread the word about your professional services and make sure you never miss an opportunity to generate quality leads. 

Fieldpoint doesn’t have an online customer portal, so it will be difficult for you to provide the level of professional, convenient experience that customers have come to expect.

Two-Way Text Messaging

Jobber’s two-way text messaging makes it easier for you to build a trusting relationship with your customers by managing your conversations more effectively.  You and your team can text with customers on the go to keep them informed, while you focus on the work. The best part? These messages are stored centrally, and are available for access by your whole team—no more searching through individual messages that may be trapped on one person’s phone. 

In fact, businesses that use Jobber to text their customers have 2x as many repeat customers and an average approval rating of 9/10.

Fieldpoint doesn’t include a two-way text messaging feature, so you risk losing out on important customer information that’s spread across multiple devices and may provide a less-satisfying customer experience.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management. Fieldpoint also integrates with QuickBooks Online.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. Fieldpoint also has Zapier integrations.

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real time.

Fieldpoint pricing vs. Jobber pricing

When it comes to pricing, only Jobber provides transparent information on its website. It also provides a 14-day free trial and transparent pricing—with a range of pricing options that meets the needs of any home service business. 

Plus, you can always speak with the sales team if you’d like to talk to someone about which plan is best for your business’s needs.

Fieldpoint does not list its pricing options on the website; instead, you must sign up for a demo before you can really see if the product is right for your business. 

Fieldpoint app reviews vs Jobber

If you’re looking for Fieldpoint reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the Fieldpoint app, check out the App Store or Google Play Store.

As of writing, the Fieldpoint app has 37 reviews on the Google Play store and 1 review on the App Store. Jobber’s mobile app has 3.15K mobile app reviews on the Google Play store, and 6.8K reviews on the App Store.

Why home service businesses choose Jobber over Fieldpoint

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Fieldpoint:

✅ Controls your entire operations in one place—quoting, scheduling, invoicing, and payments

✅ Impresses customers with 24/7 access to a convenient, professional online customer portal to request work, approve quotes, and make payments

✅ Saves 7 hours a week for business owners to run their business 

Jobber is a leading Fieldpoint alternative with all the features you need, demonstrating its commitment to the growth of your business through incredible customer service and award-winning, 1:1 product coaching.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

Fieldpoint offers support services through phone, email, and a contact form, and they also have a Fieldpoint Academy for paying customers.

Testimonial

See what customers say about Jobber