Jobber and Successware software are field service management tools that home service businesses use to manage operations and customer relationships.
Successware offers a handful of features like a CRM, online booking, scheduling, and invoicing, but many of their key features have limited capabilities. Jobber, on the other hand, lets you control your entire operations in one place—quoting, scheduling, invoicing, and payments.
Jobber helps your home service business running smoothly, that’s why over 200,000 home service pros trust Jobber.
Below are features that make Jobber a better Successware alternative for running your business.
Feature Comparison

Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
Successware offers an online customer portal, but customers are only able to access it to pay outstanding invoices.
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Limited
Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
Successware lets your customers book appointments online, but leads can’t request work from social media or book jobs directly from a Google search.
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Limited
Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
With Successware, you can initiate or respond to texts and emails with customers, but without automation, your customers will have to wait for you to respond.
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Limited
Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
Successware offers scheduling features, but it doesn’t have multiple calendar views or event-type tracking to keep your team organized.
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Limited
Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Get accurate information on how much time your team spends on each job.
Successware offers a time-tracking tool designed for your back-office staff and apprentices, but it’s a separate app that syncs with your account.
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Limited
Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Successware lets you create quotes but you can’t send follow-ups to customers you haven’t heard back from—so you may be leaving work on the table.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
Successware allows you to create invoices, but it won’t let you automate invoice follow-ups, so you might need to chase customers who are late to pay their invoices.
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Limited
Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Successware only offers phone and email support with limited hours.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
Successware offers a mobile app that allows you and your team to take notes in the field and to communicate with each other and customers, and it also lets you track your team and invoice customers. But it doesn’t support two-way text messages.
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Limited
Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
Launch27 lets you generate and view reports in-product or export to Excel or CSV, but you can’t have reports delivered automatically to you and your team’s inboxes.
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See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.