Jobber VS Kickserv
Review

Jobber is a powerful yet simple Kickserv alternative with all the features you need
to organize your field service business, at a straightforward price.
Here’s why you should try Jobber.
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SEE WHY FIELD SERVICE PROVIDERS RUN ON JOBBER

Jobber is your business’ command center. Our easy-to-use software powers your sales, operations, and customer service—all in one place.

Jobber vs Kickserv
Kickserv vs Jobber: Read this for Kickserv Reviews

Both Jobber and Kickserv integrate with QuickBooks Online for your accounting needs. But with Kickserv, you have to pay an additional $59/month on the free plan for the integration.

On Jobber’s two most popular plans, QuickBooks Online is included at no extra cost. Learn more about Quickbooks Sync

Keep track of important client details like past quotes, jobs, invoices, and more when you use a dedicated field service CRM. Learn more about Jobber’s CRM

Offer your clients a secure, personalized portal to check appointment details, make payments, and request more work. See why home service providers love Jobber’s client hub

All Jobber customers enjoy 100% unlimited in-app chat support, phone, and email support. You can rely on us no matter what plan you’re on or how long you’ve been using Jobber.

Plus, you have to pay an additional $199 for onboarding. Business and Premium plan subscribers also have to pay $49 extra for an initial 30-minute training session. Learn about Jobber’s award-winning customer support team

Jobber’s online payments feature is built in-house, and supported in-house. When you have an issue with payments, you speak to us directly. No need to wait in a third-party vendor’s call queue. You won’t get that payment support with Kickserv.

Kickserv also has fees as high as 4.2% on Discover and Amex. When you choose Jobber, you get a flat fee of 2.9% on all cards, regardless of which credit card your customers use. Learn more about Jobber’s online payments

Jobber’s route optimization software lets you visualize the day’s work and determine the quickest, most cost and fuel-effective route for every job. You can’t say the same about Kickserv. Learn more about route optimization

Kickserv’s blog isn’t regularly updated. So, customers don’t have the opportunity to learn and grow through free, trusted resources.

Every week, Jobber Academy publishes industry expert advice, success stories, best practices, and tools for entrepreneurs who want to grow their service business. Plus, users gain access to an exclusive communities of peers who get what they’re building. See what Jobber Academy is all about

Last Updated: August 2020

(Based on 540 Capterra reviews)
(Based on 81 Google reviews)
(Based on 540 Software Advice reviews)
(Based on 67 QuickBooks reviews)

Award-winning Service

“The best part is Jobber’s customer service. I can’t name one other company with the same level of customer service that Jobber has. You may find that hard to believe, but wait until you experience it before you think I’ve lost my mind.”
Kristy Boase, MIL-SPEC Landscaping

Quickbooks Sync

“I used to manually enter in 630 visits a month into QuickBooks to send out invoices. But Jobber does that all for me automatically.”
Adam Sylvester, Charlottesville Lawn Care

Online Payments

“Jobber’s helped with money coming in for payments. About half of our clients will now go through Jobber’s credit card processing, which saves time on my secretary calling and trying to get payment. That would burn up a lot of hours just calling and sending emails, whereas now we can have a click of a button and know exactly who paid.”
Cody Loewen, Loewen Plumbing and Gasfitting

Client Hub

“Client hub is a phenomenal tool for anybody in the service industry. It allows communication back and forth for clients making it super easy for them. It makes it super easy for client to say ‘Hey, I want something done’ or ‘Pay attention to this on your next visit.’”
Brad Lloyd, Your Way Lawn Care LLC

CRM

“If a customer calls I can just type in their phone number and search for them real quick. It helps them feel more comfortable because I can honestly and say, ‘Oh yes, Stacy I remember you!’ Without Jobber’s CRM, I’d be flipping through a filing cabinet.”
Audra McClesky, Guard Appliance Repair and Service
The Bottom Line
Jobber customers deliver more than $6 billion annually in services. Join them.
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FEATURES OFFERED ON ALL JOBBER PLANS

Struggling with invoicing, scheduling, payments, and keeping track of really important info? Check out our basic features, or explore more options on our other pricing plans.

Quoting & Invoicing

Customize Jobber quotes and invoices. Include your branding, discounts, required deposits, and contract terms, and collect all payments through Jobber.

The quoting process automatically begins once you schedule on-site assessments. Your clients can sign and approve quotes, or request changes right in client hub. Finish up with a deposit collection after a quote is approved.

Jobber will remind you to create and send invoices and track payment progress along the way.

ClientHub_QuoteApproval

Credit Card Payments

Accept credit cards right on the job-site, or give your clients the opportunity to pay online through your client hub when you send them an invoice.

You can securely save your client’s credit card information with Jobber’s online credit card payments and instantly charge them when work is done.

Jobber payments

Client Hub

Client hub allows your clients to view their records, pay outstanding invoices, and request new work. It’s all in one place and at their convenience.

Clients can access client hub through a secure personalized link included with each of your emailed quotes and invoices. That means no pesky passwords, just great customer service.

Image of Appointment Reminder Software with Appointment and Technician Details

Scheduling & Dispatching

Schedule faster: create a job, choose a client, and assign it to your team based on their daily progress meters. Easily make adjustments on the fly.

Sort your calendar items and tasks by status (such as unscheduled, overdue, upcoming, or completed) and get a clear visual of multiple team members’ availability. You’ll never overbook, underbook, or doublebook again.

scheduling software for service businesses

Powerful CRM

Keep track of important client details whether you’re at the office or out in the field. Your team will never drop the ball, and everyone will always be on the same page.

Jobber’s CRM is fully customizable. See full client billing and invoice history, search for client information, and attach PDFs and photos to accounts. You can easily search for specific information and client accounts.

Everyone on your team will have access to important details that will improve efficiency and customer service.

Field Service CRM - Client History

Reporting

Jobber offers 20 built-in, customizable reports. You’ll always know exactly how your business is doing.

Get reports on finances, service, work, and clients so you can make smart business decisions that impact your bottom line and customer satisfaction.

reports in jobber

INTEGRATIONS BUILT FOR YOUR WORKFLOW

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

Voted # 1 most popular & most affordable SOFTWARE (Based on 518 GetApp reviews)

Frequently Asked Questions

Yes! We offer an app that works on iOs and Android phones. That way, your whole team can use Jobber when they’re out in the field.
Easy! You can start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber account screen. Otherwise, give us a call at 1-888-721-1115, ext. 2. We are available from Monday to Friday from 6:15 am MT (8:15 am ET) – 5:00 pm MT (7:00 pm ET).
Easily connect with your clients using client hub. No need to ask them to download an app to view invoices and ask for service requests. All you have to do is share your client hub link. 
We offer various pricing plans to suit your business and team goals. Get more information about Jobber’s pricing plans and our premium features here.
Yes. Jobber offers several plans to suit your team’s needs. Check out our pricing plans here.
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Jobber is a leading Kickserv alternative, with all of the features you need, plus unlimited customer support that can’t be beat.
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