Jobber VS Kickserv
Review

Both Jobber and Kickserv integrate with QuickBooks Online for your accounting needs. 

With Kickserv, you have to pay an additional $59/month on the free plan for the integration. On the top two most popular Jobber plans, QuickBooks Online is included at no extra cost.

“I used to manually enter in 630 visits a month into QuickBooks to send out invoices. But Jobber does that all for me automatically.”

Keep track of important client details like past quotes, jobs, invoices, and more when you use Jobber or Kickerv’s CRM.

“Now if someone calls I can just type in their phone number and search for them real quick. It helps them feel more comfortable because I can honestly and say, ‘Oh yes, Stacy I remember you!’ Without Jobber’s CRM, I’d be flipping through a filing cabinet.”

Both Jobber and Kickserv offer a client portal to check appointment details, and request more work.

“Client hub is going to be a phenomenal tool for anybody in the service industry. It allows communication back and forth for clients making it super easy for them. It makes it super easy for client to say ‘Hey, I want something done” or ‘Pay attention to this on your next visit.’”

All Jobber customers enjoy 100% unlimited in-app chat support, phone, and email support. You can rely on us no matter what plan you’re on or how long you’ve been using Jobber.

Plus, you have to pay an additional $199 for onboarding. Business and Premium plan subscribers also have to pay $49 extra for an initial 30-minute training session.

“The best part is Jobber’s customer service. I can’t name one other company with the same level of customer service that Jobber has. You may find that hard to believe, but wait until you experience it before you think I’ve lost my mind.”

Jobber’s online payments feature is built in house, and supported in house. When you have an issue with payments, you speak to us directly. No need to wait in a third-party vendor’s call queue.

You won’t get that payment support with Kickserv.

Kickserv also has fees as high as 4.2% on Discover and Amex. When you choose Jobber, you get a flat fee of 2.9% on all cards, regardless of which credit card your customers use.

“Jobber’s helped with money coming in for payments. About half of our clients will now go through Jobber’s credit card processing, which saves time on my secretary calling and trying to get payment. That would burn up a lot of hours just calling and sending emails, whereas now we can have a click of a button and know exactly who paid.”

Jobber’s route optimization software lets you visualize the day’s work and determine the quickest, most cost and fuel-effective route for every job. You can’t say the same about Kickserv.

“Being able to route our crews gave us a huge amount of time back. If we think about the amount of time saved, that equals money saved.”

Kickserv’s blog isn’t regularly updated. So, customers don’t have the opportunity to learn and grow through this additional business resource.

Every week Jobber Academy publishes industry expert advice, success stories, best practices, and tools for entrepreneurs who want to grow their service business.

“Another huge benefit is Jobber Academy, available to anyone through their website. It provides tutorials for the software and includes articles on topics like industry trends and tips for business success, making it a true one-stop shop.”