Software Comparison

Jobber vs. Fieldwire – Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or Fieldwire? Find out how their features compare so you can choose the best solution to run your business.

Software Comparison: Field Service Software

Jobber and Fieldwire are popular service management tools that help professionals in the construction industry manage their operations and customer relationships.

The main difference between Fieldwire and Jobber is that Fieldwire is geared towards construction businesses, general contractors, specialty contractors, and architects or designers to collaborate and share information in real time. Fieldwire’s features include project management tools, RFIs, specifications, submittals, and plan viewing functionalities.

Jobber, on the other hand, is built to help contracting and construction professionals better run and grow their business, with features such as quoting, scheduling, invoicing, and payments—all in one place.

Check out how Jobber and Fieldwire compare with the following features.

Feature Comparison

Fieldwire
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Fieldwire users can only create invoices by customizing one of their forms.

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Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

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Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do for your service business?

Running a business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in  the way–especially when you’re constantly on the move. Automating administrative and operational tasks can save you time that can be put toward creating exceptional customer experiences. 

Jobber helps your home service business run smoothly with easy scheduling to get projects on the calendar fast and provides your crew with the information they need to get the job done right. 

Plus, you’ll impress customers with a 24/7 online portal to request work, approve quotes, and make payments. And automated customer reminders and follow-ups throughout the job save time and avoid miscommunication.

Explore these features to learn how Jobber can help keep your business running smoothly.

Online customer portal & automated communications

With Jobber, you can easily stay connected with customers using the online customer portal and automated communications features. The online customer portal gives your clients 24/7 access to the information they need. They can request work, approve quotes, review scheduled jobs, make payments, and even refer their friends.

Receive payments from clients
Image of online payments made in Jobber’s customer portal.

Jobber lets you manage and communicate with clients with automated emails and texts. It automatically sends appointment reminders and follow-up emails, to keep your clients informed before, during, and after the work—with less effort. 

Quoting

Jobber’s professional quote design lets you reclaim time spent customizing quotes for each client so you can focus on work. You can customize the quote design templates with your company branding, add the work details, and include images of your products and services or photos taken at the on-site assessment. 

Not only that, but you can win bigger jobs by suggesting premium packages or add-ons directly in the quote. This makes it easy for customers to select the services that best fit their needs.

detailed HVAC quote with images made in Jobber
A detailed HVAC quote with optional add-ons and images, created using Jobber’s quoting solution.

Plus, Jobber automatically sends a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. When they’re ready, customers can easily visit an online customer portal to approve, pay a deposit, or provide a signature.

Invoicing

It can be hard to set aside time for invoicing. But with Jobber, you don’t have to. With one click, you can generate a professional invoice, complete with accurate job details and convenient payment options, ready to send to the customer. 

Plus, Jobber’s customer-friendly templates can be customized with your company branding, contact information, and your own message or disclaimer.

With Jobber, you can stop chasing payments and send a customized email or text follow-up to customers, reminding them to pay their outstanding invoices. And if your customers prefer snail mail, Jobber will queue up invoices and envelope labels for printing.

Team management

Reclaim time spent managing schedules and maximize your crew’s productivity. 

Jobber makes it easy to communicate schedule changes to your customers and crew. Choose from five different views to get a clear visual of crew availability and personalize your calendar with color coding and filters to quickly see what’s important—like visits assigned to certain team members, or job status.

Give your team the information they need to get the job done right. Jobber captures detailed job specifications, along with custom checklists and forms to complete during the visit.

Integrations built for your workflow

You make your money working on-site across different projects. Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

Fieldwire app reviews vs Jobber

If you’re looking for Fieldwire reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the Fieldwire app, check out the App Store or Google Play Store.

As of writing, the Fieldwire app has 3.5K reviews on the Google Play store and 7K reviews on the App Store. 

Jobber’s mobile app has 2K mobile app reviews on the Google Play store, and 1.7K reviews on the App Store.

Fieldwire pricing vs. Jobber pricing

Jobber and Fieldwire offer multi-tiered pricing plans and give you the option to purchase a monthly or annual plan. Annual plans can save you 20% with Fieldwire. With Jobber, you can save between 30-35% on your monthly payments.

Fieldwire offers transparent pricing for their plans on their website. Users can sign up for a free account or request a pilot contract to test the paid version.

Jobber lets you explore all plans and pricing options in full transparency. Plus, Jobber offers a 14-day free trial to test out its software for yourself.

Why home service businesses choose Jobber

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber:

✅ Allows businesses to stay connected to their customers with an online customer portal and automated emails and texts to keep customers informed, while you stay focused on the work

✅ Makes job and team tracking easy and helps you monitor performance with built-in reporting.

✅ Keeps the team on the same page with push notifications for schedule changes and job forms for work to be done on-site.

Jobber offers all the features you need to run a better service business. Jobber’s award-winning customer support team is committed to your business’ success with  1-on-1 product coaching, unlimited phone, in-app chat, and email support.

Testimonial

See what customers say about Jobber