Jobber vs. Fieldwire – Which is Best for Running Your Business?
Which is better management software for your home service business: Jobber or Fieldwire? Find out how their features compare so you can choose the best solution to run your business.
Jobber and Fieldwire are popular service management tools that help professionals in the construction industry manage their operations and customer relationships.
Both Jobber and Fieldwire help you run your construction business from anywhere – communicating internally and externally with your team and clients and sharing important job details and information.
But while Jobber and Fieldwire can both help centralize information, only Jobber lets you control your entire operations from one place—quoting, scheduling, invoicing and payments. Fieldwire is missing some of the key features you need to better organize and run your construction business.
Check out the features that make Jobber a stronger Fieldwire alternative.
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Get accurate information on how much time your team spends on each job.
Fieldwire provides forms to track individual employees’ hours, but unlike Jobber’s time-tracking clock, the timesheet must be entered manually.
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Limited
Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
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Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Setup and Integrations
Integrate with your favorite home service apps and software to do more with your business.
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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Fieldwire offers phone, email, and bot chat, but doesn’t provide 1-on-1 support or training.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
What can Jobber do vs Fieldwire?
Running a construction business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way–especially when you’re constantly on the move. Automating administrative and operational tasks can save you time that can be put toward creating exceptional customer experiences.
Fieldwire lets you access tasks, punch lists and inspections all in one place, plus you can schedule, report and communicate with your team in real time.
Jobber helps your home service business run smoothly with easy scheduling that lets you get projects on the calendar faster and provides your crew with the information they need to get the job done right.
It’s smoother for your customers too. A 24/7 online portal makes it easy for them to request work, approve quotes, and make payments. And automated customer reminders and follow-ups throughout the job save time and avoid miscommunication.
Look at a few of these key features offered by Jobber and Fieldwire, to see which can help you keep your business running smoothly.
Online customer portal & automated communications
With Jobber, you can easily stay connected with customers using the online customer portal and automated communications features. The online customer portal gives your clients 24/7 access to the information they need. They can request work, approve quotes, review scheduled jobs, make payments, and even refer their friends.
Jobber lets you manage and communicate with clients with automated emails and texts. It automatically sends appointment reminders and follow-up emails, to keep your clients informed before, during, and after the work—with less effort.
Fieldwire does not offer an online customer portal or features like automated messages, so you’ll spend more time communicating with clients.
Quoting
Jobber’s professional quote design lets you reclaim time spent customizing quotes for each client so you can focus on work. You can customize the quote design templates with your company branding, add the work details, and include images of your products and services or photos taken at the on-site assessment.
Not only that, but you can win bigger jobs by suggesting premium packages or add-ons directly in the quote. This makes it easy for customers to select the services that best fit their needs.
Plus, Jobber automatically sends a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. When they’re ready, customers can easily visit an online customer portal to approve, pay a deposit, or provide a signature.
Fieldwire doesn’t offer any quoting features, leaving you to the time-consuming pen-and-paper method or finding additional software to create and send professional quotes to your clients.
Invoicing
It can be hard to set aside time for invoicing. But with Jobber, you don’t have to. With one click, you can generate a professional invoice, complete with accurate job details and convenient payment options, ready to send to the customer.
Plus, Jobber’s customer-friendly templates can be customized with your company branding, contact information, and your own message or disclaimer.
With Jobber, you can stop chasing payments and send a customized email or text follow-up to customers, reminding them to pay their outstanding invoices. And if your customers prefer snail mail, Jobber will queue up invoices and envelope labels for printing.
Fieldwire does not offer any invoicing features, which means you’ll spend longer creating invoices by hand and manually emailing them to your clients for every job.
Team management
Reclaim time spent managing schedules and maximize your crew’s productivity with Jobber and Fieldwire.
Fieldwire can help keep your team organized with its calendar feature. You can add new tasks, duplicate existing ones, and import external spreadsheets and prioritize tasks by date or importance.
Jobber takes it even further and makes it easy to communicate it to your customers and crew. Choose from five different views to get a clear visual of crew availability and personalize your calendar with color coding and filters to quickly see what’s important—like visits assigned to certain team members, or job status.
Give your team the information they need to get the job done right. Jobber captures detailed job specifications, along with custom checklists and forms to complete during the visit.
Integrations built for your workflow
You make your money working on-site across different projects. Switching between different applications for admin work is a waste of precious time you’re never going to get back.
Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.
QuickBooks Online
QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.
Mailchimp
Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.
Zapier
Save time when you move info automatically between Jobber and 1,500+ web apps.
FleetSharp
Optimize your field operations with live GPS tracking, and know where your team is in real-time.
Fieldwire pricing vs. Jobber pricing
Jobber and Fieldwire offer four-tiered pricing plans and give you the option to purchase a monthly or annual plan. Annual plans can save you 20% with Fieldwire, but with Jobber, you can save between 30-35% on your monthly payments.
Fieldwire offers the pricing options for 3 of its 4 plans. If you’re interested in the Enterprise plan, you’ll need to speak with a sales person.
Jobber lets you explore all plans and pricing options in full transparency. Plus, Jobber offers a 14-day free trial to test out its software for yourself. Fieldwire does not offer a free trial, only a demo of its software.
Why home service businesses choose Jobber over Fieldwire
Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons why businesses choose Jobber:
✅ Allows businesses to stay connected to their customers with an online customer portal and automated emails and texts to keep customers informed, while you stay focused on the work
✅ Makes job and team tracking easy and helps you monitor performance with built-in reporting.
✅ Keeps the team on the same page with push notifications for schedule changes and job forms for work to be done on-site.
Jobber is a leading Fieldwire alternative with all the features you need to run a better service business. Jobber’s award-winning customer support team is committed to your business’ success with 1-on-1 product coaching, unlimited phone, in-app chat, and email support.