Jobber vs. Workiz – Which is Best for Running Your Business?
Which is a better management software for your home service business: Jobber or Workiz? Find out how their features compare so you can choose and run your business with the best solution.
Jobber and Workiz are popular business management tools that help field service businesses improve their operations and customer relationships.
Both Jobber and Workiz have automated customer communications, an online customer portal, and faster payment options. But only Jobber offers these features on price plans built for small businesses or those just getting started. You have to pay more for that level of functionality with Workiz.
Rated the #1 Field Service Management Software by Capterra, Jobber also offers features such as mobile map view and on-my-way-text messages that are especially useful if you visit multiple properties on a daily basis.
To compare Workiz vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for running your business.
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
Workiz has a 1-2 day payout window, so you’ll have to wait up to 48 hours to access your funds.
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Limited
Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Workiz offers chat and phone support but doesn’t offer email support, and it takes up to 30 minutes to get a reply via chat. Jobber offers unlimited live chat, phone, and email support, and you’ll typically get a response from a real person within a few minutes.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
What can Jobber do vs Workiz?
Running a home service business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.
Jobber and Workiz are both designed to help you manage daily operations. But, as a leading Workiz alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well.
To help compare them, we’ve taken a closer look at quoting, scheduling, and dispatching. See what you can do with these popular features or explore more options on Jobber’s pricing plans.
Quoting
Like Jobber, Workiz allows you to send customized estimates with your company branding to customers. You can reclaim time spent creating quotes for each client and meet customer expectations of professional, convenient experiences.
However, Workiz doesn’t have the optional line items feature that Jobber does. Jobber lets you suggest premium packages or add-ons directly in the quote. Plus, quotes are interactive, allowing customers to add on products or premium service tiers and approve the updated total.
Scheduling and dispatching
Both Jobber and Workiz let you schedule work, communicate it to crew members, and track ongoing work progress, so you can save time and focus on maximizing productivity.
Workiz has a map view feature that lets you see your crew’s availability, but Jobber gives you more flexibility in how you view your work on the mobile app. That’s because Jobber lets you view your calendar in five different ways, so you can clearly visualize crew availability and avoid missed appointments, showing up late, overbooking, underbooking, and the dreaded double booking. You can also use filters and color codes to sort your work and see what’s happening and when.
Also, Jobber lets you visually route the day’s work for your team and assign incoming jobs to the closest team member on the map. If a job is canceled or a new job is added throughout the day, the route will automatically re-optimize, and your driver will get instant notifications and turn-by-turn directions sent to their phone. These features are especially useful if you visit multiple properties each day.
While Workiz offers both features, you’ll pay as much as $225/month for its standard plan. Jobber’s Connect plan also offers these features, and costs less than Workiz’s.
Integrations built for your workflow
Switching between different applications for admin work is a waste of precious time you’re never going to get back.
Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.
QuickBooks Online
QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.
Mailchimp
Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.
Zapier
Save time when you move info automatically between Jobber and 1,500+ web apps.
FleetSharp
Optimize your field operations with live GPS tracking, and know where your team is in real-time.
Workiz pricing vs. Jobber pricing
Workiz offers three plans: the free lite plan, which allows you to book only 30 jobs and send only 30 invoices and quotes to customers, the ‘standard’ plan, which costs $225/month flat rate for up to 5 users, plus $45 for each additional user, and the ultimate plan, which requires you to speak with a sales rep to get a quote.
Jobber offers a 14-day free trial, as well as affordable, flexible, and transparently priced plans that don’t limit the number of jobs you can do each month. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.
Why home service businesses choose Jobber over Workiz
Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons why businesses choose Jobber.
✅ Allows you to send follow-up emails and texts to remind customers of pending quotes, invoices, and appointments, so you can save time and money by reducing customer no-shows
✅ Provides an award-winning mobile app for both iOS & Android
✅ Saves business owners 7 hours a week to run their business
Jobber is a leading Workiz alternative with all the features you need to run your field service business. All Jobber customers enjoy unlimited phone, in-app chat, and email support.
Jobber also offers award-winning customer support, 1:1 product coaching, and training on all plans. You typically speak to a real person within 2-5 minutes. Workiz, however, offers only live chat and phone support; you can expect to wait 30 minutes to get a reply in the chat.