Jobber and Workiz are popular business management tools that help field service businesses improve their operations and customer relationships.
Both Jobber and Workiz have automated customer communications, an online customer portal, and faster payment options. But only Jobber offers these features on price plans built for small businesses or those just getting started. You have to pay more for that level of functionality with Workiz.
Rated the #1 Field Service Management Software by Capterra, Jobber also offers features such as mobile map view and on-my-way-text messages that are especially useful if you visit multiple properties on a daily basis.
To compare Workiz vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for running your business.
Feature Comparison

Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
Workiz has a 1-2 day payout window, so you’ll have to wait up to 48 hours to access your funds.
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Limited
Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Workiz offers chat and phone support but doesn’t offer email support, and it takes up to 30 minutes to get a reply via chat. Jobber offers unlimited live chat, phone, and email support, and you’ll typically get a response from a real person within a few minutes.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.