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The Top Tree Service Marketing Ideas to Get More Tree Work Fast

Profile picture of Nina Legesse, former content strategist and writer for Jobber Academy
Nina Legesse
Arborist Oct 3, 2024 8 min read
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Getting more tree work is tricky business. Arborists aren’t known for being marketing pros. Many rely strictly on word of mouth, or they have an existing roster of customers and are busy enough with that.

But what if you’re a new tree business in need of new customers? Or you want to make more money from the customers you already have?

You don’t have to become a marketing guru (nor do you have to pay one) to get more tree work. First, you’ll want to define your marketing strategy, then choose 1-3 tree service marketing tactics from the list below.

Trust us. By starting small, you’ll avoid wasting time and money and see better results.

Define your tree service marketing strategy

Most tree care businesses rely on the same marketing tactics but don’t put any thought into a strategy. You wouldn’t take down a tree without a plan. Why would you try marketing without one?

Take a few moments to write down the following. It doesn’t have to be long or complicated. This is your tree service marketing strategy.

1. Who is your ideal customer? 

Knowing your customers is crucial in choosing the right marketing method to reach them. Do you serve residential or commercial properties? What is their average income? Where do they spend their time? (e.g., online, in community centers?)

2. Who is your competition, and what sets you apart? 

At its core, marketing is about convincing buyers to choose you instead of the competition. Competition can be local competitors or bigger companies. Make sure you know who they are, what services they provide, what their strengths and weaknesses are, and most importantly, what sets you apart.

3. What are your marketing goals? 

Not all marketing goals are the same. Your goal could be to:

  • Grow your client list
  • Get more work from existing clients
  • Win bigger contracts
  • Position yourself as a specialist so you can subcontract for other tree care businesses

Each of these goals is about growing your tree business. But since they are all different, you’ll need to adjust your marketing to match.

4. How will you measure what works? 

Always, always track where new leads and customers are coming from. This can be as simple as adding a “How did you hear about us” field on your work requests. This way, you’ll know whether that $4,000 truck wrap was worth it…or if your top-paying customers all came from one very happy referral.

Now that you have the basic strategy laid out, choose a few three service marketing strategies from the list below.

1. Define your tree care brand

This might not sound like marketing, but your brand influences whether or not new customers will choose to work with you.

Your brand should communicate that you are professional, trustworthy, and easy to work with for tree care businesses.

A professional brand includes:

  • A unique, recognizable tree company name
  • An official logo you can use on work trucks, uniforms, and invoices
  • Clean work trucks and equipment
  • Excellent communication skills
  • Processes that make you easier to work with, like online quoting and accepting multiple payment types

Setting these standards early on will help you get more tree work with the customers you want.

READ MORE: Jobber’s guide to building a brand

2. Build an online presence with Facebook and Google

Your tree care business needs an online presence. It’s how modern customers find services to hire.

Start with a Facebook Business Page and a Google My Business Page.

Setting up both is easy and free. It will also help you get found online and book more tree work.

You can do this all in about 30 minutes. Get the no excuses guide to creating your Facebook Business page here.

To create your Google My Business Page, simply add your company details to Google, choose a service area, and verify your listing. Easy.

3. Create a professional tree service website

Your website is a place for you to tell new clients who you are, what you do, and how you can help them. Clients can also use it to book work online, approve quotes, or pay invoices.

Finally, and more importantly, your website positions you as a professional.

It makes you more trustworthy, shows clients that you take your business seriously, and shows that you’re easy to work with.

That’s why you need to create a clean website that includes:

  • Who you are and what services you provide
  • Your certifications and insurance numbers
  • Photos of your team and your work
  • An online booking form and client hub

Check out our roundup of the best tree service websites to see these elements in action.

Building a website might seem overwhelming, but it doesn’t have to be. If you’re looking for a super easy way to get online quickly, you can simply add your business details to a Jobber Website and get your business online in minutes.

4. Grow fast and organically with referral programs

We’ve said it before the tree service industry is based on trust. And customers trust referrals from each other more than they trust ads.

What better way to grow your tree service than to have trusted referrals come to you?

Of course, you can’t just hope customers will refer you on their own. You need to incentivize them and create a system that makes getting referrals easy.

Check out these referral program ideas, then learn how to start a professional referral program step by step.

5. Collect a steady stream of online reviews

Just like referrals, online reviews have a huge influence on your business growth.

But many tree service businesses don’t bother to ask after a job is complete. If you don’t ask for reviews, you won’t get them.

To ensure you ask every satisfied customer for a review, set up automatic review collection in Jobber. Jobber automatically sends a text to the customers you want reviews from.

When you make an invoice in Jobber, you can choose if you want to send the customer a review request.

A list of customer reviews on a mobile phone that came from selecting “Yes” for the “Ask for review: option in Jobber Reviews.
Asking for a customer review is easy with Jobber Reviews.

After paying their invoice, those customers will automatically get a direct link to leave a review on your Google Business Profile.

From your reviews dashboard in Jobber, you can keep an eye on your average Google rating. You’ll also see your latest reviews and resources on managing your business’s reputation.

6. Close more sales with email marketing

Because tree care is so seasonal, email marketing is a great way to stay in touch with customers year-round and encourage them to book work early.

You can use email marketing to stay top of mind with existing customers, promote new services or discounts, and increase sales.

To send effective marketing emails faster, use a tool that prepares email templates and audiences for you.

When you use Jobber to create email campaigns, you can choose from premade templates that are built for specific goals and customers—and that includes your company branding.

A customer re-engagement email from a landscaping company built with Jobber Campaigns. Surrounding it are email elements that can be customized and a rich text editor.

After editing the email with details on your tree care services, you can edit your client segments. This means you can choose what group of clients you want to email—like all clients or past clients.

You can even select clients using tags, job history, or by a particular service you provided.

Then, track your success over time from a simple dashboard. For every campaign you send in Jobber, you’ll see the number of customers who opened the email, clicked on a link, or converted into a job.

A graphic of email engagement results for a “Re-engagement campaign,” including open rate, click rate, and revenue.

7. Get tree work fast with Local Service Ads

Technically, this is an advertising method, but if you need to get more tree work fast, this can be a cost-efficient way to dip your toes into ads.

Google LSA, or Local Services Ads, are paid ads that appear at the very top of Google search pages when someone is searching for a local business. For example, if someone searches for tree services in Boston, they may see the following:

image of tree care providers local services ads

8. Register with a Tree Care Industry Association

Becoming a member of the Tree Care Industry Association (TCIA) or the International Society of Arboriculture (ISA) boosts your credibility.

Industry accreditation tells clients you’re a legitimate business run by highly-trained arborists who follow tree care best practices. It also gives clients peace of mind knowing you’re insured should anything happen on the job.

Once registered, let your clients know by adding the TCIA or ISA logos to your website, participating in local trade shows and events, and sharing your tree care expertise in your newsletter, website, or in person.

In short, be the tree care expert your customers are looking for, and let them know.

READ MORE: Hire qualified employees faster with an arborist job description

Attract more tree care customers with Jobber

Attract more customers with tools that make you look like the pro you are.

Jobber’s Marketing Suite helps you bring many of these marketing tactics together to build a strong reputation that attracts more customers and secures more work with less effort.

Here’s what’s included in Jobber’s Marketing Suite:

  • Reviews: Give your online reputation a boost by collecting more Google reviews through automated review requests.
  • Referrals:  Simplify the referral process with a fully automated referral program, making it easier for customers to send new business your way.
  • Campaigns: Increase sales with a user-friendly email marketing tool that turns old customers into new revenue.

Tree service marketing is crucial to growing your business; a marketing plan will help you get there.

Just make sure you’re clear on your marketing goals and methods for achieving them. This means that if you need more leads, use a method like Google LSA. If you need more work from existing clients, use email marketing.

And remember, less is more: start with no more than three marketing tactics to stay focused and adjust as needed.

Originally published May 2020. Last updated on October 3, 2024.

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