Housecall Pro and ServiceTitan are business management tools that help service businesses across industries manage their operations and customers more efficiently.
Housecall Pro helps service professionals quote, book, schedule, and invoice work from a single platform. However, their online payment feature doesn’t include instant payouts, so you’ll have to spend more time managing your cash flow.
Service Titan caters to home service businesses of all sizes, with job costing features that make it easy to stay profitable. But for service professionals looking to keep work moving forward, win more work and get paid fast with automated invoice and quote follow-ups, ServiceTitan isn’t the answer.
With these limitations in mind, service pros may want to consider other alternatives. To go beyond the Housecall Pro vs ServiceTitan debate, service professionals should consider a comprehensive field service management solution like Jobber.
Jobber helps home service run smoothly, not just for you, but for your customers and your team as well. Plus, with features like instant payouts and automated follow-up messages, you stand to save seven hours a week on average. That’s why over 200,000 home service pros also use Jobber to manage their business.
Let’s look at the specific features and services offered by Housecall Pro, ServiceTitan, and Jobber to determine which is best for your business.
Feature Comparison


customer management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
ServiceTitan doesn’t send automated follow-up messages to customers about missed quotes, so potential customers may slip through the cracks.
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Limited
Job tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep everyone accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
ServiceTitan doesn’t automatically send follow-up messages for pending quotes, so potential customers may fall through the cracks.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing & payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
ServiceTitan doesn’t send automatic follow-up messages for unpaid invoices, so you still have to chase down customers for late payments.
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Limited
Manage payments and work in one place you work, so you don’t miss a thing.
Housecall Pro doesn’t allow you to save credit cards on file for automatic payments, so securing payment for recurring work takes more time.
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Limited
Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.
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Get paid instantly, so you can have money to pay your bills, buy more materials, and more.
The standard payout processing time for Housecall Pro is 2 days and next-day for ServiceTitan, so you’ll still need to monitor your cash flow.
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Limited
Limited
setup and integrations
Integrate with your favorite home service apps and software to do more with your business.
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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional features
Unlimited live chat, phone, and email support.
ServiceTitan doesn’t offer phone support on Sundays and Housecall Pro has no online information about their phone support availability.
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Limited
Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
Make fast and accurate scheduling decisions while on the go via iOS and Android apps. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the most important information, view in-product, or export to Excel or CSV files.
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Try all Jobber features for free
Access all features. No credit card required.
See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.