Jobber vs. Arborgold – Which is Best for Running Your Business?
Which is better management software for your home service business: Jobber or Arborgold? Find out how their features compare so you can choose and run your business with the best solution.
Jobber and Arborgold are popular business management tools that help tree care, lawn care, and landscaping companies run their operations and manage customer relationships.
Arborgold offers scheduling, quoting, and other features to help manage your operations. But they’re missing important job management features that help your team get the job done right, like job forms and checklists, or access to job details in the field.
Jobber, on the other hand, offers quoting, scheduling, job management, and invoicing—from the office, or on the go. Plus, automatic online payments that helps your business get paid faster for your work. Business owners who use Jobber to run their business save seven hours a week. That’s why over 200,000 home service professionals trust Jobber.
To compare Arborgold vs. Jobber, we’ll look at specific features and services each offers to determine which is best for running your business.
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
Arborgold doesn’t let you link notes across related clients, work requests, quotes, jobs, and invoices, so your team members can’t access the details they need when they need them.
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Limited
24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
Arborgold only allows you to book new leads via a phone call or a request form on your website and social media. New customers can’t book appointments directly from Google.
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Limited
Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
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Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Setup and Integrations
Integrate with your favorite home service apps and software to do more with your business.
Arborgold doesn’t integrate with Google Local Ads Services to let locals searching for your business book an available time on your calendar, directly from Google Search.
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Limited
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Arborgold only offers live phone support between 8 AM and 5 PM from Monday to Friday and email support.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
Unlike Jobber’s all-in-one mobile app, Arborgold is developing different apps with different functionalities.
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Limited
Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
What can Jobber do vs. Arborgold?
Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling to payments.
Jobber and Arborgold are both designed to help you manage daily operations. But, as a leading Arborgold alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well.
We’ve taken a detailed look at four key features to help you choose the best-fit solution for your business: online payments, job management, and customer support.
Online payments
Both Jobber and Arborgold offer convenient online payment methods for your clients.
Arborgold lets customers pay for services online using a credit card via Open Edge merchant solutions and lets you set up automatic payments for recurring work.
Jobber’s credit card processing features let you accept online payments via credit cards, Google Pay, Apple Pay, and ACH bank payments. Or, customers can pay on the spot with one tap using Jobber’s card reader. Plus, automatic payments in Jobber help you get paid without lifting a finger. Jobber automatically charges the customer’s card saved on file—perfect for recurring work. And Jobber’s instant payouts allow you to receive payments quickly, even on weekends and holidays, giving you better control over your cash flow.
Not to mention, Jobber’s tip collection helps you and your team get rewarded for excellent service, by making it easy for customers to add a tip when paying invoices online.
The best part? Jobber’s online payment options are available on any plan you choose—without additional monthly or set-up fees. Helping you get paid 4x faster than if you were dealing with checks.
Job management
Jobber and Arborgold have job management features that make it easier for you to deliver high-quality service on every project to delight customers. Both provide you with a project overview, let you upload images and create detailed notes, so everyone is on the same page whether you’re in the office or on-site.
However, only Jobber lets you include checklists on jobs to help train new hires, create accountability, and ensure top quality service on every single visit. Plus, custom job forms make it easy to collect and organize job-related information, which is especially helpful if you have to visit multiple sites or complete multiple jobs in one day.
Jobber also lets you create custom fields on your clients file to track whatever additional information is important to you, like entry codes or pets at the property. Plus, instantly attach notes and files, such as PDFs and images, and link them to quotes, jobs, and invoices, all within the Jobber app.
Award-Winning Support on Every Plan
When it comes to product support, Jobber truly sets the standard, going above and beyond to help their customers succeed.
With Jobber’s award-winning customer service, you’ll have access to unlimited phone, in-app chat, and email support to ensure your business runs smoothly. But that’s not all – in urgent situations, Jobber’s support team members are available to assist you in real-time, with an average wait time of 2-5 minutes. Plus Jobber offers unlimited free 1:1 product coaching to help you make the most out of every feature.
Arborgold’s support includes help articles, email support, and live phone support between 8 AM and 5 PM from Monday to Friday, but their users may struggle to resolve more complex issues without the personalized guidance that Jobber provides. They also offer product coaching, but only three sessions are available during onboarding.
Integrations built for your workflow
You make your money working on-site across multiple projects. Switching between different applications for admin work wastes precious time you’ll never get back.
Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.
QuickBooks Online
QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.
Mailchimp
Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.
Zapier
Save time when you move info automatically between Jobber and 1,500+ web apps.
FleetSharp
Optimize your field operations with live GPS tracking and know where your team is in real-time.
Arborgold pricing vs. Jobber pricing
Arborgold has 3 pricing plans, but you’ll have to book a discovery call with a product expert to get a quote. There is also no free version or trial period, so you can’t test the tool before committing.
Jobber offers a 14-day free trial for you to try out the software before making a commitment, and four flexible, transparent plans, with robust features suitable for any stage of your business. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or speak with a member of their sales team to help you decide which option is best for your business.
Why home service businesses choose Jobber over Arborgold
Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons why businesses choose Jobber over Arborgold:
✅ Get paid easily for recurring work with automatic payments that charge customer cards saved on file, saving you time and hassle.
✅ Offer your customers a 24/7 online portal for requesting work, approving quotes, and making payments.
✅ Save up to 7 hours a week as a business owner.
Jobber is a leading alternative to Arborgold with all the features you need, offering award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching and training–available on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.
Arborgold only offers limited support articles from its knowledge base, email support, and live phone support between 8 AM and 5 PM from Monday to Friday.