Software Comparison

Jobber vs. CleanGuru – Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or CleanGuru? Find out how their features compare so you can choose and run your business with the best solution.

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Jobber and CleanGuru are popular business management tools that help janitorial and cleaning companies manage their day-to-day operations more efficiently.

The main difference between CleanGuru and Jobber is that while CleanGuru offers quoting, scheduling, and invoicing it lacks an online customer portal for a convenient customer experience.

Jobber offers a full range of features for janitorial and cleaning service businesses to run their business smoothly, like quoting, scheduling, invoicing, and online payments. Plus, a 24/7 online customer portal and automated communication to provide your customers with a better experience.

To compare CleanGuru vs. Jobber, we’ll look at specific features and services each offers to determine which is best for running your business.

Feature Comparison

CleanGuru
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

CleanGuru doesn’t have a two-way text messaging feature which can make communication tedious and time-consuming for you, your crew, and your customers.

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Limited

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.

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Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Do more with your business through your favorite apps and web services.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

CleanGuru only provides limited support articles, contact forms, phone calls, and WhatsApp chat to troubleshoot any frustrating performance issues, and there’s no guarantee of getting an immediate response.

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Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. CleanGuru?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly, getting paid.

Jobber and CleanGuru are both designed to help you manage daily operations. But as a leading CleanGuru alternative, Jobber offers a number of features that can help your janitorial and cleaning business run more smoothly for you and your customers. 

We’ve taken a detailed look at five key features to help you choose the best-fit solution for your business: online booking, online customer portal, always-on communications, online payments, and customer support. 

See what you can do with these features or explore more options on Jobber’s pricing plans.

Online booking

Online booking makes it easier for customers to schedule services with your cleaning or janitorial business. 

Jobber helps you fill your schedule with less effort by letting customers book appointments online. Your bookable services and availability are based entirely on the preferences you set. When a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you.

You can also book new leads directly from Google search when you connect Jobber to your Local Services Ads. Customers can book work instantly, while you remain in control of your schedule. 

Unfortunately, CleanGuru software does not currently include an online booking feature, so you wont be able to provide this level of convenience to your customers, and you’ll spend more time on the phone booking appointments.

Online customer portal

Jobber’s  online customer portal gives your customers 24/7 access to the information they need while you focus on work. Clients can request work, approve quotes, make payments, and refer friends, all via the online portal. They can also see their service history, upcoming appointments, and assigned team members’ information. 

Plus, when you send a quote through Jobber, your customers can use the customer portal to approve it, pay deposits, or request changes, helping you get to work faster. All while providing your customers with  a professional, convenient experience.

Unfortunately, CleanGuru software doesn’t have an online customer portal at this time, so it can’t offer customers this level of convenience.

Always-on communications

Jobber and CleanGuru both let you customize and send automated quote follow-up messages and thank you notes to clients. However, CleanGuru has limited customization options. It only has five pre-written follow-up email options to choose from.

With Jobber, automated emails and texts keep customers updated as work progresses, so they never feel ignored. You can send custom appointment reminders and automatically follow up on unapproved quotes, or overdue invoices. 

image of appointment confirmation text in Jobber

Or you can text with customers while on the go with Jobber’s two-way text messaging feature, knowing that conversations are stored in Jobber for your reference. Businesses that use Jobber’s two-way messaging feature have twice as many repeat customers and higher customer approval ratings.

CleanGuru software doesn’t have a two-way text messaging feature, which can make communication tedious and time-consuming for you, your crew, and your customers. You also can’t keep a record of all customer interactions in one central location, which makes data management and improving customer service more difficult.

Online payments

Only Jobber offers convenient online payment methods that let you get paid 4x faster than with checks

Use Jobber’s credit card processing features to accept online payments via credit cards, Google Pay,  Apple Pay, and ACH bank payments. Or get paid in-person with one tap with Jobber’s card reader. Plus, with automatic follow-ups, you’ll spend less time chasing down payments and have more time to focus on the job at hand. 

Jobber also offers automated payments for recurring work, so customers don’t have to enter their credit card information every time they pay. Jobber automatically charges customer cards saved on file, so you get paid instantly— without any additional action needed on your part.

Customers can also add tips when paying invoices online to reward you for excellent service. On average, customers tip around 15% when paying bills online. And  instant payouts ensures you can access payments quickly—even on weekends and holidays—giving you better control over your cash flow. 

The best part, online payments are included with your Jobber account with no additionally monthly or set up fees—you only pay when you get paid.

Award-winning support on every plan 

Both Jobber and CleanGuru offer customer support; however, the Jobber team takes product support to a whole new level.

Jobber’s award-winning customer service exists solely to help you succeed as you use the app to run your business. All Jobber users receive unlimited phone, in-app chat, and email support. Plus, if you need immediate assistance, you can expect to speak with a support team member within 2-5 minutes. You’ll also have access to one-on-one product training and demos to help you make the most of all of Jobber’s features. 

CleanGuru, on the other hand, does not provide the same level of 1-to-1 support. You have to rely on limited support articles, contact forms, phone calls, and WhatsApp chat to troubleshoot any frustrating performance issues, with no guarantee of getting an immediate response.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

CleanGuru app reviews vs Jobber

If you’re looking for CleanGuru reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the CleanGuru app, check out the App Store or Google Play Store.

As of writing, the CleanGuru app has 162 reviews on the Google Play store and 68 reviews on the App Store. 

Jobber’s mobile app has 3.15K mobile app reviews on the Google Play store, and 6.8K reviews on the App Store.

CleanGuru pricing vs. Jobber pricing 

Both Jobber and CleanGuru are fully transparent with their pricing, providing plan details and fees on their websites. 

CleanGuru offers transparent pricing on their four different plans and a free 30 day trial. 

Jobber offers a 14-day free trial for you to try out the software before making a commitment,  and flexible plans with robust features suitable for any stage of your business. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or speak with a member of their sales team to help you decide which option is best for your business.

Why home service businesses choose Jobber over CleanGuru

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over CleanGuru:

✅ Makes booking new work requests more convenient for you and your customers.

✅ Keeps customers informed while you stay focused on work via the online customer portal.

✅ Sends automatic customer reminders and follow-ups to save time and avoid miscommunication

✅ Saves business owners 7 hours a week 

Jobber is a leading alternative to CleanGuru with all the features you need, offering award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

CleanGuru, on the other hand, does not provide the same level of 1-to-1 support. You have to rely on limited support articles, contact forms, phone calls, and WhatsApp chat to troubleshoot any frustrating performance issues, and there’s no guarantee of getting an immediate response.

Testimonial

See what customers say about Jobber