Jobber vs. CleanGuru – Which is Best for Running Your Business?

What can Jobber do vs. CleanGuru?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly, getting paid.

Jobber and CleanGuru are both designed to help you manage daily operations. But as a leading CleanGuru alternative, Jobber offers a number of features that can help your janitorial and cleaning business run more smoothly for you and your customers. 

We’ve taken a detailed look at five key features to help you choose the best-fit solution for your business: online booking, online customer portal, always-on communications, online payments, and customer support. 

See what you can do with these features or explore more options on Jobber’s pricing plans.

Online booking

Online booking makes it easier for customers to schedule services with your cleaning or janitorial business. 

Jobber’s online booking lets you book new customers with less effort and without playing phone tag. Customers can request new work via your website, your social media, and the online customer portal at their own convenience. You’ll  collect critical customer information from the online request forms, to help you better understand the scope of work, create accurate quotes 70% faster, and save time on follow-ups. Plus, you’ll be notified as soon as a new request is received to  complete the booking.

You can also book new leads directly from Google search when you connect Jobber to your Local Services Ads. Customers can book work instantly, while you remain in control of your schedule. 

Unfortunately, CleanGuru software does not currently include an online booking feature, so you wont be able to provide this level of convenience to your customers, and you’ll spend more time on the phone booking appointments.

Online customer portal

Jobber’s  online customer portal gives your customers 24/7 access to the information they need while you focus on work. Clients can request work, approve quotes, make payments, and refer friends, all via the online portal. They can also see their service history, upcoming appointments, and assigned team members’ information. 

Plus, when you send a quote through Jobber, your customers can use the customer portal to approve it, pay deposits, or request changes, helping you get to work faster. All while providing your customers with  a professional, convenient experience.

Unfortunately, CleanGuru software doesn’t have an online customer portal at this time, so it can’t offer customers this level of convenience.

Always-on communications

Jobber and CleanGuru both let you customize and send automated quote follow-up messages and thank you notes to clients. However, CleanGuru has limited customization options. It only has five pre-written follow-up email options to choose from.

With Jobber, automated emails and texts keep customers updated as work progresses, so they never feel ignored. You can send custom appointment reminders and automatically follow up on unapproved quotes, or overdue invoices. 

Or you can text with customers while on the go with Jobber’s two-way text messaging feature, knowing that conversations are stored in Jobber for your reference. Businesses that use Jobber’s two-way messaging feature have twice as many repeat customers and higher customer approval ratings.

CleanGuru software doesn’t have a two-way text messaging feature, which can make communication tedious and time-consuming for you, your crew, and your customers. You also can’t keep a record of all customer interactions in one central location, which makes data management and improving customer service more difficult.

Online payments

Both Jobber and CleanGuru offer convenient online payment methods. 

CleanGuru integrates with Kickserv to let your customers  pay for services via their credit card online, Apple Pay, and Google Pay, or make contactless payments by scanning their credit cards with their mobile device’s camera.

While these are fast ways to get paid, Jobber offers payment options that let you get paid 4x faster than with checks.

Use Jobber’s credit card processing features to accept online payments via credit cards, Google Pay,  Apple Pay, and ACH bank payments. Or get paid in-person with one tap with Jobber’s card reader. Plus, with automatic follow-ups, you’ll spend less time chasing down payments and have more time to focus on the job at hand. 

Jobber also offers automated payments for recurring work, so customers don’t have to enter their credit card information every time they pay. Jobber automatically charges customer cards saved on file, so you get paid instantly— without any additional action needed on your part.

Customers can also add tips when paying invoices online to reward you for excellent service. On average, customers tip around 15% when paying bills online. And  instant payouts ensures you can access payments quickly—even on weekends and holidays—giving you better control over your cash flow. 

The best part, online payments are included with your Jobber account with no additionally monthly or set up fees—you only pay when you get paid.

Award-winning support on every plan 

Both Jobber and CleanGuru offer customer support; however, the Jobber team takes product support to a whole new level.

Jobber’s award-winning customer service exists solely to help you succeed as you use the app to run your business. All Jobber users receive unlimited phone, in-app chat, and email support. Plus, if you need immediate assistance, you can expect to speak with a support team member within 2-5 minutes. You’ll also have access to one-on-one product training and demos to help you make the most of all of Jobber’s features. 

CleanGuru, on the other hand, does not provide the same level of 1-to-1 support. You have to rely on limited support articles, contact forms, phone calls, and WhatsApp chat to troubleshoot any frustrating performance issues, with no guarantee of getting an immediate response.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

CleanGuru pricing vs. Jobber pricing 

Both Jobber and CleanGuru are fully transparent with their pricing, providing plan details and fees on their websites. 

CleanGuru pricing has 4 plans starting at $55/month, with a 10-cleaner limit and a 30-day free trial. You’ll have access to limited features, including quoting and invoicing, scheduling, time tracking, CRM, alerts and notifications, as well as mobile apps for iOS and Android. 

Jobber offers a 14-day free trial for you to try out the software before making a commitment,  and four flexible plans, starting at just $9 per month, with robust features suitable for any stage of your business. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or speak with a member of their sales team to help you decide which option is best for your business.

Why home service businesses choose Jobber over CleanGuru

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over CleanGuru:

✅ Makes booking new work requests more convenient for you and your customers.

✅ Keeps customers informed while you stay focused on work via the online customer portal.

✅ Sends automatic customer reminders and follow-ups to save time and avoid miscommunication

✅ Saves business owners 7 hours a week 

Jobber is a leading alternative to CleanGuru with all the features you need, offering award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

CleanGuru, on the other hand, does not provide the same level of 1-to-1 support. You have to rely on limited support articles, contact forms, phone calls, and WhatsApp chat to troubleshoot any frustrating performance issues, and there’s no guarantee of getting an immediate response.