Software Comparison

Jobber vs. PestPac – Which is Best for Running Your Business?

Which is better management software for your pest control business: Jobber or PestPac? Find out how their features compare, so you can choose the best solution for running your business.

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Jobber and PestPac are service management tools that pest control businesses and contractors use to manage their business operations and improve their customer relationships. 

Jobber helps home service run smoothly, not just for you, but for your customers and your team as well. With a robust set of features designed to let you control your entire operations in one place—quoting, scheduling, invoicing, and payments.

While PestPac is designed specifically for pest control companies and contractors, it doesn’t help with areas that are vital to the success of any home service business, like customer management, quoting, and invoicing. 

Explore these key features to find out which powerful, yet simple, software is right for your business.

Feature Comparison

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Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

PestPac users can only book appointments through their website.

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Limited

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

PestPac users can’t automatically send customized email or text follow-ups to customers you haven’t heard back from, so you may be leaving work on the table.

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Limited

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Do more with your business through your favorite apps and web services.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Capture details on every job site and keep your customers informed. Automatically get photos with location, time information, and annotations and share them with your customers on jobs and invoices.

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

PestPac only provides limited phone and chat support options.

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
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What Jobber can do vs PestPac

Pest control professionals want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. 

What you need is a tool that lets you run your business from anywhere and manage your team, customers, and jobs on the go. Jobber and PestPac are both designed to help you manage your daily operations. But as a leading PestPac alternative, Jobber offers a number of features that can help your pest control business run more smoothly, not just for you, but for your customers as well. 

We’ve taken a detailed look at key features to help you decide which software is right for your pest control business: quoting, invoicing, and online booking.

Quoting

When you send quotes through Jobber, new leads experience the quality of service they can expect from your business first-hand. Quotes are professionally designed and interactive, so your customers can add on suggested services and approve the updated total. 

And to keep work moving forward, Jobber automatically sends a follow-up to customers you haven’t heard back from. When customers are ready, they can visit Jobber’s online customer portal to easily approve, pay a deposit, or provide a signature.

PestPac lets you create quotes by using a fillable form. You can include different levels of service, materials, or prices, but you can’t send automated follow-ups so you may be leaving work on the table.

Invoicing

Your busy pest control schedule means it can be hard to set aside time for invoicing. Luckily, with Jobber, you can generate a professional invoice that includes all of your job details and is ready to send to your customers in just one click.

Then use Jobber to track the status of all your invoices at a glance. See which were sent, and get reminders to send invoices for jobs you’ve just finished. Plus, when an invoice is overdue, Jobber automatically sends email or text follow-ups to remind customers to pay—so you can stop chasing down payments.

PestPac also makes it easy to send invoices to your customers. But you’ll have to run a report to see what to invoice and when.

Online booking

Jobber and PestPac both offer an online booking system, letting customers book appointments directly from your company’s website. 

PestPac’s online booking option lets customers schedule directly into your team’s calendar by submitting an online request form through your company’s site, just like one of Jobber’s online booking options. 

Jobber’s online booking lets customers book jobs from more places than your website. With Jobber, customers can request the service they want through an online form on your website, social media, or through their online customer portal.

When you connect Jobber to your Local Services Ads, customers searching for your services on Google can instantly book an appointment, while you remain in control of your availability.

Integrations built for your workflow

You make your money working on-site across different projects. Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.  

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

PestPac pricing vs. Jobber pricing

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you fully commit. Plus, you can always speak with our sales team if you’d like to talk to someone about which plan is best for you.

PestPac offers two different service plans, PestPac and PestPac Lite, but they don’t include any pricing on their website. You’ll have to contact their sales team for any pricing information. They also offer a free demo that gives you the opportunity to see their tools, but you can’t try them for yourself.

Why home service businesses choose Jobber over PestPac

Over 200,000 home service pros trust Jobber to power their businesses. Here are the top reasons why businesses choose Jobber.

✅ Lets your clients book pest control jobs online from your company website, social media profiles, or Google searches when you connect Jobber with your Local Services Ads.

✅ Access award-winning support with live chat, telephone or email on all plans

✅ Keeps work moving forward with a seamless workflow from start to finish

Jobber is a leading PestPac alternative with all of the support and features you need to run your business better. 

Jobber users get unlimited support via phone, chat, and email on any plan. Plus, you can access Jobber’s 1:1 product coaching and demos so you can feel confident at any level of use.

PestPac doesn’t offer the same level of support. PestPac’s support line is only available Monday to Friday during set ET hours, and ticket submissions will have you waiting just as long. If you need to get in touch with PestPac support, be prepared to wait. Or you can access their resource library and try to find the answer on your own.

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