Software Comparison

Jobber vs. SingleOps – Which is Best for Running Your Business?

Which is a better management software for your home service business: Jobber or SingleOps? Find out how their features compare so you can choose the best solution for running your business.

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Jobber and SingleOps are popular business management tools that help service businesses improve their operations and customer relationships. 

SingleOps provides landscapers and other green industry businesses with tools for project management, sales enablement, and property measurement. 

Jobber helps green industry and home service businesses run smoothly, not just for you, but for your customers and your team as well. Rated the #1 Field Service Management Software by Capterra, Jobber has all the features you need to better organize and run your business.  Plus, Jobber’s highly-rated mobile app and affordable plans make it easy to run a  business more efficiently from anywhere. That’s why over 200,000 home service pros trust Jobber.

Now let’s look at a side-by-side comparison of SingleOps vs. Jobber to determine which one is the best option for your business.

Feature Comparison

image of SingleOps logo
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

SingleOps has a customer portal that lets customers accept quotes and view invoices, but it doesn’t have additional features for online booking or referring friends and family.

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Limited

Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

SingleOps only offers one-way texting, so any client follow-ups will be met with an impersonal, automated text message.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Do more with your business through your favorite apps and web services.

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Limited

Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

SingleOps offers phone and email support, but is only available from Monday to Friday between 9 am and 5 pm EST.

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs SingleOps?

Running a home service business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.

Jobber and SingleOps are both designed to help you manage daily operations. But, as a leading SingleOps alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well. 

We’ve taken a detailed look at 3 key features: mobile app, two-way text messaging, and integrations.

Mobile app

Jobber and SingleOps both offer mobile apps for Apple and Android devices, letting you take key field management tools with you wherever you go. 

SingleOps’ mobile app helps your service and sales teams by providing on-site access to job-related information and estimate creation. But some of SingleOps’ features, like estimating, work best on tablets or larger mobile devices. 

With Jobber’s mobile app you can manage your business right from your Apple or Android device. Use the app to send quotes and invoices, communicate with your customers and crews, schedule work, check job details in the field, view your team’s progress, and accept payments. 

Jobber’s highly-rated mobile app gives you everything you need to run your business from anywhere—from administration to customer communication–or lets you simply keep your finger on the pulse of your business.

Two-way text messaging

Two-way text messaging allows you to send and store text correspondence between you, your team, and your customers directly through the platform. This way, everyone has access to important conversations. 

SingleOps’ platform only allows for one-way text messaging. So, you can send reminders, alerts, and announcements to customers, but they won’t be able to reply to the message. This lack of personal connection and convenience can leave customers feeling less satisfied with your service. 

Not only does Jobber let you text back and forth with your customers, but it makes text messaging easier to manage too. Control who on your team can view and reply to texts, and keep those conversations stored in Jobber where they can be actioned upon. 

Best of all, home service businesses using Jobber’s two-way messaging feature have 2x more repeat customers and higher customer approval ratings.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

SingleOps pricing vs. Jobber pricing

The SingleOps website provides limited pricing information about their platform, like the fact that plans start at $200/month. A sales meeting is required for a product demo and more detailed pricing information. 

The lack of pricing information makes it difficult to compare SingleOps to other service management tools.

With Jobber, you can see both monthly and annual pricing for yourself on the website, so you can easily compare plans and decide which one is best for you. You can also try it out with a 14-day free trial, no credit card required.

Overall, Jobber provides flexibility in terms of payment options and doesn’t require a live sales demo for more information about the product.

Why home service businesses choose Jobber over SingleOps

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over SingleOps:

✅ Empowers on-the-go service pros with a simple, reliable, and feature-rich mobile app

✅ Saves business owners 7 hours a week to run their businesses

✅ Controls your entire operations in one place—quoting, scheduling, invoicing, and payments

Plus, Jobber’s award-winning customer support and 1-to-1 product training are available across all plans, so businesses of any size can learn how to get bang for their buck. With SingleOps, you are limited to support and training from how-to pages, videos, an idea hub, and email requests.

Testimonial

See what customers say about Jobber