Jobber vs. SingleOps – Which is Best for Running Your Business?

What can Jobber do vs SingleOps?

Running a home service business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.

Jobber and SingleOps are both designed to help you manage daily operations. But, as a leading SingleOps alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well. 

We’ve taken a detailed look at 3 key features: mobile app, two-way text messaging, and integrations.

Mobile app

Jobber and SingleOps both offer mobile apps for Apple and Android devices, letting you take key field management tools with you wherever you go. 

SingleOps’ mobile app helps your service and sales teams by providing on-site access to job-related information and estimate creation. But some of SingleOps’ features, like estimating, work best on tablets or larger mobile devices. 

With Jobber’s mobile app you can manage your business right from your Apple or Android device. Use the app to send quotes and invoices, communicate with your customers and crews, schedule work, check job details in the field, view your team’s progress, and accept payments. 

Jobber’s highly-rated mobile app gives you everything you need to run your business from anywhere—from administration to customer communication–or lets you simply keep your finger on the pulse of your business.

Two-way text messaging

Two-way text messaging allows you to send and store text correspondence between you, your team, and your customers directly through the platform. This way, everyone has access to important conversations. 

SingleOps’ platform only allows for one-way text messaging. So, you can send reminders, alerts, and announcements to customers, but they won’t be able to reply to the message. This lack of personal connection and convenience can leave customers feeling less satisfied with your service. 

Not only does Jobber let you text back and forth with your customers, but it makes text messaging easier to manage too. Control who on your team can view and reply to texts, and keep those conversations stored in Jobber where they can be actioned upon. 

Best of all, home service businesses using Jobber’s two-way messaging feature have 2x more repeat customers and higher customer approval ratings.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. SingleOps does not have a Mailchimp integration.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

SingleOps pricing vs. Jobber pricing

The SingleOps website provides limited pricing information about their platform, like the fact that plans start at $200/month. A sales meeting is required for a product demo and more detailed pricing information. 

The lack of pricing information makes it difficult to compare SingleOps to other service management tools.

With Jobber, you can see both monthly and annual pricing for yourself on the website, so you can easily compare plans and decide which one is best for you. You can also try it out with a 14-day free trial, no credit card required.

Overall, Jobber provides flexibility in terms of payment options and doesn’t require a live sales demo for more information about the product.

Why home service businesses choose Jobber over SingleOps

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over SingleOps:

✅ Empowers on-the-go service pros with a simple, reliable, and feature-rich mobile app

✅ Saves business owners 7 hours a week to run their businesses

✅ Controls your entire operations in one place—quoting, scheduling, invoicing, and payments

Plus, Jobber’s award-winning customer support and 1-to-1 product training are available across all plans, so businesses of any size can learn how to get bang for their buck. With SingleOps, you are limited to support and training from how-to pages, videos, an idea hub, and email requests.