Jobber vs. ZenMaid – Which is Best for Running Your Business?

What can Jobber do vs ZenMaid?

Running a maid service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. 

You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly, getting paid.

Jobber and ZenMaid both provide features to help you manage daily operations. But how will they help your cleaning company run more smoothly? We examined four features in depth: team scheduling and dispatching, job forms, batch invoicing and follow-ups, and online & automatic payments.

Team scheduling & dispatching

Both Jobber and ZenMaid give you flexibility in how you view your schedule. However, Jobber offers more robust options to make scheduling and dispatching for residential cleaning easier, whether you’re working from a desktop or on-site using the mobile app. 

ZenMaid’s app offers a view-only calendar and job details, so you’ll have to wait until you’re back at your computer to make schedule changes. Once you do, ZenMaid doesn’t send push notifications to your team when they have a new, rescheduled, or canceled visit. This inefficiency can result in wasted time and scheduling miscommunications. 

When you make a schedule change in Jobber your team instantly receives a push notification notifying them of a change to their daily schedule. Jobber’s scheduling feature also has multiple calendar views, color coding and filters, and drag-and-drop rescheduling, that helps you maximize your productivity.

At the start of each day, check Jobber for a snapshot of your work scheduled. Then use the route optimization to generate the fastest, most fuel-efficient route. Track your crew’s progress and location throughout the day, and make changes on the go when needed.

Job checklists & photos

Job forms and checklists help your crew deliver top-notch service every time by providing team members with the information they need to get the job done right and meet customer expectations.

Jobber lets you create and attach custom cleaning to-do lists to every job to ensure consistent and top-quality service on every visit. Completed checklists can even be sent to customers after the visit. In the Jobber mobile app, your team can easily view or upload job photos so everyone is informed of work happening on-site.

At this time,ZenMaid doesn’t offer job forms as a feature.

Batch invoicing & follow-ups

Jobber and ZenMaid both allow you to create and send invoices without hassle. 

Only Jobber offers batch invoicing and automatic follow-ups. Whether you’ve fallen behind on invoicing, or you just prefer to send them all at once, you can just select the jobs you’d like to create invoices for, and send them to customers with a couple of clicks. If your customers prefer snail mail, Jobber will queue up invoices and envelope labels for printing. 

ZenMaid doesn’t allow batch invoicing. You have to do all invoicing manually, so if you have a high volume of work to sort through, it will take much longer to invoice and get paid for your hard work.

Jobber sends customized invoice follow-ups on your behalf via email or text, to remind customers about unpaid invoices. Jobber also makes invoice tracking easy. You can see the status of your invoices at a glance—see which invoices are sent or outstanding, and get reminders to send ones for jobs you’ve just finished.

Online & automatic payments

Jobber and ZenMaid both offer credit card payments. However, with Jobber you can offer customers a range of convenient payment options that help you get paid faster as a result.

Jobber’s online payments help you get paid 4x faster than with checks. You can arrange so that as soon as your team marks a visit as complete in Jobber, customers receive an invoice via email or text message for easy online payment. Even better, when customers save their card on file, Jobber will automatically change their card as soon as the invoice is generated–perfect for recurring cleaning jobs.

Online payments are included with your Jobber account with no additional monthly or set up fees, you only pay when you get paid. And with instant payouts, you can better manage your cash flow by accessing funds just seconds after a payment is received. 

ZenMaid’s free and paid plans don’t have automatic payments or instant payouts. You have to rely on third-party applications to receive payments, and that can take 2-5 working days. The long wait time can make it difficult for you to control your cash flow.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

ZenMaid pricing vs. Jobber pricing

ZenMaid has two plans: the free lite plan, which has limited CRM, scheduling, customer communication, and email support features, and the paid plan, which includes credit card processing, online booking, and basic invoicing/payroll for U.S. $48 per user.

Jobber offers a 14-day free trial, as well as four affordable, flexible plans for any stage of your business. The Lite plan costs $16/month (when billed annually) and allows you to send unlimited quotes and invoices and get paid faster. The Core plan costs $40/month (when billed annually) and is ideal for a single user who wants to organize operations—from quoting to scheduling to invoicing—all in one place. The Connect and Grow plan cost $104/month and $200/month (when billed annually). While the Connect plan allows for up to five users, the Grow plan allows for up to 15 users. Both plans have more robust features such as job forms, instant payouts, batch invoicing, automated quotes and invoice follow-ups, and a 24/7 self-serve online customer portal. 

You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.

Why home service businesses choose Jobber over ZenMaid

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over ZenMaid.

✅ Helps to automate your quote, job, and invoice workflow so you can focus on delighting customers.

✅ Offers automatic payment options, so you can get paid faster

✅ Gives you access to job forms, so you can track your team’s progress and keep everyone aligned

✅ 24/7 online portal makes it easy for customers to request work, approve quotes, and make payments

Jobber is a leading ZenMaid alternative with all the features you need to run your field service business. All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. Jobber also offers award-winning customer support, 1:1 product coaching, and training–on all plans. 

ZenMaid, on the other hand, doesn’t offer training for its users. Instead, it has an online store where it compiles paid courses on specific topics, but no live content.  

Jobber helps home service run smoothly for you and your customers, which is why top-rated home service businesses trust Jobber. See what you can do with these popular features or explore more options on Jobber’s other pricing plans.