Jobber and ZenMaid are popular service management software that help you run your business smoothly and provide a great customer experience.
ZenMaid provides features like scheduling, appointment reminders, client request forms, and credit card processing, all of which are important to a residential home cleaning business.
The main difference between Jobber and ZenMaid is that Jobber offers a 24/7 customer portal, mobile scheduling, route optimization, and a highly-rated mobile app that lets you and your crew work more efficiently from anywhere. All these features come together to help businesses using Jobber save 7 hours every week.
To compare ZenMaid vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for your business:
Feature Comparison

Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
ZenMaid users can’t send two-way text messages to customers.
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Limited
Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
ZenMaid users can’t send push notifications to your team when there’s a new, rescheduled, or canceled visit.
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Limited
Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
ZenMaid allows you to design and send quotes; however, it doesn’t let you send custom email or text follow-ups to customers you haven’t heard back from so you may be leaving work on the table.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
ZenMaid allows you to create and send invoices. However, it does not send automatic invoice follow-ups or do batch invoicing; all invoicing is done manually.
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Limited
Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
ZenMaid only offers email support.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
ZenMaid’s mobile app doesn’t allow you to make scheduling changes while in the field, doesn’t notify your crew when there are schedule updates, nor does it offer job forms so you and your team can provide top notch service every time.
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Limited
Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.