COMPARING JOBBER
VS MHELPDESK

Jobber is a robust mHelpDesk alternative that is designed to help you grow your
business without added complexity.

GROWING HVAC, ELECTRICAL, AND FIELD SERVICE BUSINESSES CHOOSE JOBBER.

Jobber is your business’s command center. Our easy-to-use software powers your sales, operations, and customer service—all in one place.

Jobber vs mHelpDesk
mhelpdesk alternative logo

Take back control of your day with Jobber’s online booking.

With mHelpDesk, your customers book directly into your calendar, which can cause double-booking, efficient routes, and schedule woes. When you use Jobber, you can book clients into time slots that work for you: choose the best techs for the job and have full control over your schedule. Plus, your customers can book work from your website, Facebook page, or directly from Google search.

Learn more about online booking

Your team needs access to their routes, schedules, and job info from the truck, field, and office. With Jobber, every user gets access to the desktop and mobile app at no extra charge. Plus, our team-based pricing gives you room to scale your business.

Learn more about the app

We stand behind our award-winning customer service. All Jobber customers enjoy 100% free phone, in-app chat, and email support. Call us and expect to speak to someone within 36 seconds on average.

You won’t get that service or opportunity with mHelpDesk.

Browse our video library to learn more

Jobber’s powerful Mailchimp integration lets you send marketing emails, create targeted social media ad campaigns on Facebook and Instagram, build landing pages, send postcards, and receive powerful reporting and analytical insights right through Jobber.

Learn more about Mailchimp

It’s no wonder Jobber was voted #1 most user-friendly, most popular, and most affordable by Capterra! Jobber has every feature you need without the steep learning curve, and is easy for your back office and in-field teams to use on desktop or mobile.

Jobber gives you access to the best tools in the game, so you can do more with your business.

Sync your accounting, fire up your online reputation, automate your operations, and get access to powerful reports and analytics right inside Jobber. Connect apps like Zapier, Mailchimp, QuickBooks, FleetSharp, Google Local Services Ads, NiceJob, and more.

mHelpDesk only integrates with QuickBooks, Google Calendar, and HomeAdvisor.

See all our integrations

Last Updated: June 2021

(Based on 540 Capterra reviews)
(Based on 81 Google reviews)
(Based on 540 Software Advice reviews)
(Based on 67 QuickBooks reviews)

Cash Flow

“We went from only making $5,000 a month in 2012, to a company that’s going to gross revenue over $1 million this year. And that’s with Jobber. This month alone we took in 65 work requests!”
Greg Brooks, Brooks Landscaping

#1 Field Service Software

“I searched for a long time before I came across Jobber. Other programs that I tried out were expensive or did not offer enough. Jobber offers all that I need for my business.”
Chris Roberts, Greenmile Lawn Care Ltd.

Award-Winning Customer Support

“The best thing is that you can ask a question right in the chat. You don’t have to deal with finding contact info and then calling or emailing. If you have an issue, it’s right there. It’s why I chose Jobber.”
Luisa Vesga, VMech Mechanical Contractors

Easy to Use

“All of those efficiencies really add up to make Jobber easy to use for both our office staff and our tradespeople. Jobber is effective for our industry, and does what it does well.”
John Grimes, John the Plumber

Scheduling and Dispatching

“Our business is the envy of our competitors. Thanks to Jobber, we are able to accept work and schedule quicker and more efficiently than any of our local competitors. It makes us the natural go-to for larger customers and professional companies.”
Anna Anderson, Pro Star Property Management Service LTD
The bottom line
Jobber customers deliver more than $15+ billion annually in services. Join them.
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FEATURES OFFERED ON ALL JOBBER PLANS

Struggling with invoicing, scheduling, credit card payments, and keeping track of really important info? Check out our basic features, or explore more options on our other pricing plans.

QUOTING & INVOICING

Customize Jobber quotes and invoices. Include your branding, discounts, required deposits, and contract terms, and collect all payments through Jobber.

The quoting process automatically begins once you schedule on-site assessments. Your clients can sign and approve quotes or request changes right in client hub. Finish up with a deposit collection after a quote is approved.

Jobber will remind you to create and send invoices and track payment progress along the way.

Online quote management software

Credit Card Payments

Accept credit cards right on the job-site, or give your clients the opportunity to pay online through your client hub when you send them an invoice.

You can securely save your client’s credit card information with Jobber’s online credit card payments and instantly charge them when work is done.

Jobber payments

Client Hub

Client hub is a self-serve online experience that allows your clients to view their records, pay outstanding invoices, and request new work—all in one place.

They don’t need to download an app to use it. They just have to click a link that you can send them.

Your clients get access to your client hub through a secure personalized link included with each of your emailed quotes and invoices. They don’t have to deal with pesky passwords.

Image of Appointment Reminder Software with Appointment and Technician Details

Scheduling & Dispatching

Schedule faster: create a job, choose a client, and assign it to your team based on their daily progress meters. Easily make adjustments on the fly.

Sort your calendar items and tasks by status (such as unscheduled, overdue, upcoming, or completed) and get a clear visual of multiple team members’ availability. You’ll never overbook, underbook, or doublebook again.

drag and drop dispatch software

Powerful CRM

Keep track of important client details whether you’re at the office or out in the field. Your team will never drop the ball again, and everyone will always be on the same page.

See full client billing and invoice history, search for client information, and attach PDFs and photos to accounts.

Jobber’s CRM is fully customizable. It works for your business, and makes you look bigger and more professional to your clients.

Field Service CRM - Client History

Reporting

Jobber offers 20 built-in, customizable reports. You’ll always know exactly how your business is doing.

Get reports on finances, service, work, and clients so you can make smart business decisions that impact your bottom line and customer satisfaction.

reports in jobber

INTEGRATIONS BUILT FOR YOUR WORKFLOW

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

Voted # 1 most popular & most affordable SOFTWARE (Based on 518 GetApp reviews)

Frequently Asked Questions

Easy! You can start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber account screen. Otherwise, give us a call at 1-888-721-1115, ext. 2. We are available from Monday to Friday from 6:15 am MST- 5:00 pm MST.
Easily connect with your clients using Client Hub. No need to ask them to download an app to view invoices and ask for service requests. All you have to do is share your client hub link.
We offer various pricing plans to suit your business and team’s needs and goals. Get more information about Jobber’s pricing plans and our premium feature tiers here.
Yes. Jobber supports multi-user capability based on different pricing plans. Check out our pricing plans here.
14-days free. No credit card required.
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Jobber is a leading mHelpDesk alternative with all the features you need, plus incredible customer service to back them up that can’t be beat. Follow thousands of growing field service businesses and make the switch.
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