Jobber vs. HindSite – Which is Best for Running Your Business?

What can Jobber do vs. HindSite?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly, getting paid.

Jobber and HindSite are both designed to help you manage daily operations. But as a leading HindSite alternative, Jobber offers a number of features that can help your green service business run more smoothly for you and your customers. 

We’ve taken a detailed look at four key features to help you choose the best-fit solution for your business: scheduling and dispatching, quoting, invoicing and payments, and customer support.

Scheduling and Dispatching

Jobber and HindSite offer flexible scheduling solutions to help you book work faster. 

Scheduling work and communicating it to your crew and customers is easy with Jobber. Every job is tracked in the Jobber calendar, specifically designed for home service businesses. You can customize your calendar with color codes and filters to quickly identify important information—like visits assigned to team members or job statuses.

Choose from five different calendar views that allow you to view your appointments in the way that suits you best. The map view provides a comprehensive list of your tasks for the day, so you can stay on top of your schedule and avoid overbooking, double booking, underbooking, missed appointments, or showing up late. HindSite only offers two calendar views (daily and weekly), limiting your ability to see crew availability easily.

Plus, Jobber’s drag-and-drop feature makes it easy to reschedule or reassign work with just a click, drag, and drop, ensuring that your calendar is always up to date. Jobber even has a route optimization feature that helps you maximize your team’s productivity. You can use the map view to visualize your visits for the day and automatically generate the fastest, most fuel-efficient route. And as new work comes in, you can assign it to the closest team member. While push notifications instantly update your crew members of any changes to their daily schedule.

HindSite also offers route optimization, but you’ll have to schedule a demo with their team to see how the feature works.

Quoting

Jobber and HindSite have quoting features to speed up job bidding with professional templates.

Jobber’s quoting feature lets you create and customize quotes with your company’s branding, images of your products/services, and on-site assessment photos. 

Jobber’s quotes are professionally designed and interactive, letting your customers choose from various add-ons and service packages that suit their needs and see the updated total before approving it. Including optional add-ons in quotes can boost your revenue by 35%. 

Jobber also automatically sends personalized email or text reminders to follow up on quotes with customers who haven’t replied, ensuring you don’t miss any work opportunities. When your customers are ready, they can approve quotes, request changes, or pay a deposit in the online customer portal. 

And with Jobber’s consumer financing, your customers have the option to pay in installments, so they can get the service they want faster. Wisetack’s easy consumer financing increases your chances of winning larger projects. Plus, you’ll receive full payment right after the job is completed.

Invoicing and online payments

Jobber and HindSite offer invoicing and online payment features for your business. 

Jobber lets you send professional-looking invoices to your customers, complete with all job details and you’ll save time by using customizable templates instead of creating invoices from scratch. Then track the progress of your invoices at a glance, to see which ones are outstanding or have already been paid.

Jobber also provides convenient payment options for your customers, to help you get paid 4x faster. Customers can pay invoices online using credit cards, Google Pay, Apple Pay, and ACH bank payments. Or get paid in person, on the spot, with Jobber’s Card Reader. 

And when an invoice is overdue, Jobber sends personalized follow-up texts or emails to remind them, so you’ll spend less time chasing down payments.

Plus, Jobber’s automatic payments help you get paid without lifting a finger. Jobber automatically charges a customer’s  saved credit cards, perfect for recuring work. And Jobber makes it easy for customers to add a tip when paying invoices online to reward your excellent service. Customers tip around 15% when paying their bills online, which means more money for you.

With Jobber’s instant payout feature, you get access to funds just seconds after a payment is received—even on weekends and holidays—to help you better control your cash flow.

The best part is—online payments are included with your Jobber account, with no additional monthly or set-up fees, meaning you only pay when you get paid.

Award-winning support on every plan 

Both Jobber and HindSite provide customer support, but Jobber stands out for its exceptional product support. 

Jobber’s award-winning customer service exists solely to help you succeed as you use the app to run your business. As a Jobber user, you’ll have access to 24/7 phone, in-app chat, and email support, and you can expect to connect with a support team member within just 2-5 minutes if you need immediate assistance. 

On top of that, you’ll also receive personalized one-on-one product training and demos to help you make the most of all of Jobber’s features. And if you ever run into any issues or have questions, Jobber’s extensive Help Center is filled with helpful articles and videos.

While HindSite also provides customer support, it focuses on educational resources such as tutorials and case studies. In contrast, Jobber prioritizes personalized onboarding alongside educational resources, with its customer success team there to help you every step of the way.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work wastes precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real time.

HindSite pricing vs. Jobber pricing 

HindSite offers monthly plans but has a hefty start-up charge and an additional fee per user. However, you need to book a demo to learn more about the features offered in each pricing tier and see them in action. 

Jobber offers a 14-day free trial for you to try out the software before making a commitment,  and four flexible, affordable plans with robust features suitable for any stage of your business. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or speak with a member of their sales team to help you decide which option is best for your business.

Why home service businesses choose Jobber over HindSite

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over HindSite:

✅ Makes booking new work requests more convenient for you and your customers

✅ Keeps customers informed while you stay focused on work via the online customer portal

✅Saves business owners 7 hours a week 

Jobber is a leading alternative to HindSite with all the features you need, offering award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

While HindSite also provides customer support, it focuses on educational resources such as tutorials and case studies. In contrast, Jobber prioritizes personalized onboarding alongside educational resources, with its customer success team there to help you every step of the way.