Key takeaways:
Ready to win more cleaning contracts and grow your cleaning business? Here’s what you need to know to land steady work and keep your schedule full.
- Build a strong brand and clear online presence. Present your company professionally with consistent branding on uniforms, business cards, and vehicles, and make it easy for clients to find you online through a website and social media.
- Identify your ideal customer and market. Decide if you want to focus on residential or commercial contracts, set your service area, and figure out what sets your business apart to attract your target clients.
- Use effective marketing strategies. Grow your business through word-of-mouth referrals, networking with local businesses, leveraging lead generation sites, and encouraging customer reviews for credibility.
- Offer transparent pricing and professional quotes. Make pricing clear and easy to understand by conducting client walkthroughs, calculating area-based estimates, and providing professional, detailed quotes that outline your services and terms.
- Deliver exceptional service and keep relationships strong. Use service checklists to maintain high quality, communicate well with your clients, and look for opportunities to renew or extend contracts with incentives or upselling when appropriate.
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Originally published March 2022. Last updated on June 25, 2025.
Want steady income and a full cleaning schedule? Landing recurring commercial cleaning contracts is one of the fastest ways to grow your business and keep your cash flow predictable.
In this guide, you’ll learn exactly what a commercial cleaning contract is, how to land different types of contracts, how to bid on jobs, and what it takes to win customers—even in areas with tough competition.
Everything you need to know about cleaning business contracts:
What is a commercial cleaning contract?
A cleaning contract is an ongoing agreement to provide commercial cleaning services for a client. These clients can be offices, banks, schools, apartment buildings, or any other space that operates as part of a business. It’s a key part of running a successful cleaning business.
Here’s an example of what a business or office cleaning service contract looks like:
READ MORE: How to start a commercial cleaning business
How to get different types of cleaning contracts
To build your business, you can get cleaning contracts with several types of residential or commercial clients, including residents, tenants, offices, and apartments.
Here’s how to get cleaning business contracts with each type of client:
How to get commercial cleaning contracts
Commercial cleaning jobs are similar to cleaning office spaces and business properties. However, in the commercial scenario, you might be able to book larger industrial or construction spaces (and earn more profit per job).
While you might be notified about these opportunities through your network, they’re also often listed on request for proposal (RFP) sites like Merx.
Because commercial clients often hire for longer-term contracts with their organization, they’re more likely to narrow their search to well-established cleaning brands. You can prepare yourself for these high-value contracts and opportunities by:
- Refreshing your branding so you stand out professionally
- Fine-tuning your sales process to convert leads more efficiently
- Offering premium services like deep cleans or specialty add-ons
- Using a cleaning proposal template to send polished, professional quotes
READ MORE: Successful cleaning business stories
How to get residential cleaning contracts
Residential cleaning contracts are usually designed for single-family homes, apartments, or residences. You’ll often win these types of contracts because the family or homeowner wants to save time or avoid the hassle of maintaining different areas of their living space.
Here’s how to get housekeeping cleaning contracts and residential cleaning jobs for your small business:
- Approach your one-off or repeat cleaning clients about signing a contract with you
- Offer a signing bonus or incentive, like a discount or service upgrade
- Make the contract term shorter (like 6–12 months) so the client isn’t locked in for life
- Change the contract terms later on if you raise your prices, or if the client wants add-on services for your effort and time
If you serve a densely populated residential area, consider how a customer referral program can help you gain more residential contracts without investing as much in marketing or outreach.
How to get cleaning contracts with offices
To get office cleaning contracts, first identify an office or a commercial building in your service area that you’re interested in cleaning.
Then call or email the office, ask to speak with the property manager or office manager, and book a time to discuss the cleaning duties that could be included in your office cleaning service. After the conversation:
- Send a professional proposal outlining your services and pricing
- Add office cleaning as a service on your website (if it’s not already there)
- Follow up with a friendly email to answer questions and keep the conversation going
How to get Airbnb cleaning contracts
Airbnb and other short-term rental properties often have very demanding cleaning needs. Turnover is high—residents stay for a short amount of time, and then the property needs to be flipped quickly for the next guest.
The good news is that this high turnover presents lucrative business opportunities for cleaners who are willing to move fast and work diligently. There are two ways to reach out for these contracts:
- Get in touch with the Airbnb host or property owner directly
- Reach out to the property management team or company that oversees the property (or even a group of properties)
According to one Reddit thread, cleaners often charge $250-$550 for a 3-hour cleaning service after guests check out. Whenever you reach out to an Airbnb property owner, share about your business and pitch a competitive service package and rate. The more you can differentiate your Airbnb cleaning service from competitors, the better chance you have to win the work.
To get matched with more short-term rental hosts, consider joining a platform like Turno. This platform connects cleaners with Airbnb property owners looking for reliable, on-demand help.
READ MORE: How to get clients for a cleaning business
How to get cleaning contracts with banks
To get bank cleaning contracts, start by researching local bank branches in your area and identifying who’s in charge of the property. In most cases, you’ll get connected to the branch manager or facilities coordinator.
Reach out by phone or email with a professional introduction, and request a meeting to walk through the space, discuss security protocols, and outline how your cleaning services can meet the bank’s hygiene and confidentiality standards.
Since you’ll be working in a somewhat protected space, be prepared for additional background checks or security screenings per the bank’s request.
How to bid cleaning contracts
Bidding on cleaning contracts involves more than just naming a price. You’re responsible for showing value, understanding the client’s needs, and presenting a clear, professional proposal.
Here’s how to approach the process step by step:
1. Create a cleaning contract proposal
Your pricing is set, and you’re ready to write a proposal, a document that outlines your services, experience, and what makes your commercial cleaning business stand out.
Include important details like:
- Company overview, business license, and history
- Relevant team bios and experience
- List of commercial cleaning services and tasks
- What sets you apart from competitors (e.g., cleaning products, experience)
- Cleaning schedule and completion time
You can also attach your quote directly to the proposal. If the client posted an RFP, make sure to review it closely and include everything they’ve requested.
Need a head start? Use this free cleaning proposal template to quickly put together a professional, client-ready document.
2. Send your cleaning contract bid for client review
Always send a bid within 48 hours of doing the walkthrough (or by the RFP closing date). This shows the client that you’re serious about the partnership and eager to start work.
It’s appropriate to send a polite quote follow-up email if the client doesn’t respond within a week, or after the RFP decision date has passed.
3. Sign the contract to begin work
Once the quote is approved and the contract is signed, you’re all set to start cleaning!
Pro Tip: If the client didn’t choose your bid, send a nice email asking for feedback on your proposal. They might be able to tell you what you could do differently next time.
Best practices to land more cleaning business
Getting consistent cleaning contracts takes more than just great service. It also requires savvy marketing, clear communication, and a good reputation. We’ve rounded up a few proven ways to attract more great clients and book more work.
1. Establish a strong brand
Strong branding helps your cleaning business stand out, build trust with potential clients, and stay top of mind in your community. Even if you’ve been in business for a while, having professional branding and a recognizable cleaning company name can make a big difference in how you’re perceived.
Invest in these proven ways to establish or strengthen your brand:
- Add your business name and logo to all uniforms, invoices, and even wrapped vehicles
- Set up a simple, professional website where clients can learn about your services
- Create social media profiles on Facebook and Instagram to share updates, reviews, and before-and-after photos
- Use branded business cards and service proposals to leave a lasting impression
The stronger and more consistent your presence is, the more likely customers are to think of you first when they need cleaning services.
2. Identify your ideal customer or market
To make sure you’re attracting the right clients, you’ll need to pinpoint who and where you want to serve. Gain clarity in this step by asking questions like:
- Do I have an ideal type of contract (residential or commercial)?
- How far am I willing to travel to serve cleaning clients?
- Do I want to secure quick, one-time jobs or lengthier contract agreements?
Once you’ve set some customer and job parameters, decide which types of cleaning services will best serve your ideal clients. For example, you can specialize in residential cleaning services if you live in a town with highly populated neighborhoods. Or, you could offer move-out cleaning services in places with high tenant turnover.
Lastly, think about what sets you apart from other cleaning companies. What perks and benefits will attract your ideal client? This will be the unique selling point you use in your future marketing efforts.
3. Market your cleaning services to prospective clients
Try these tips to promote your cleaning business and market your services to businesses or homeowners that need to contract cleaners:
- Encourage word of mouth referrals, and ask your immediate friends and family to help spread the word about your new business. Then, network with local real estate agents, property managers, office managers, and other business owners in your community. One of them might be a prospective customer, so get your elevator pitch ready.
- Use lead generation home service websites (such as Angi or Yelp) to gather contact information from potential leads. These sites help connect you with prospective customers actively looking for cleaners in their areas.
- Set up a Facebook Business page for your cleaning service. If you’re not comfortable launching a full-scale website, Facebook gets you in the door. Ask your network to like and follow for updates, and include contact information to help customers reach you.
- Consider running a few advertising campaigns to raise awareness for your business. There are many options available based on your comfort level and budget, including print, digital, social media, and even local radio ads.
- Ask happy clients for testimonials and positive reviews. You should also create a loyalty program that rewards client referrals with a discount or other incentive.
Pro Tip: Not sure how to get clients for your cleaning business? Start small by building relationships with local businesses, then work your way up to the bigger clients over time. The more value you offer, the better buzz you’ll get.
4. Set transparent cleaning contract pricing
Before future customers sign a contract with your company, they’ll expect an honest and realistic look at your service costs. Save time during the contract signing phase by having a general idea of what you charge and how your estimating process works.
If you’re new to pricing, here are a few steps to help you set prices easily:
- Walkthroughs. Schedule a time with the client to inspect the space together and talk about needs and expectations. Ask questions that will help you plan your schedule and services, like when you’ll visit, special focus areas, and budget.
- Calculate the cleaning area. Square footage pricing is the most common way to calculate commercial cleaning, but a flat rate might be better for residential spaces.
- Calculate the price per job. Pick your rate, then multiply it by the cleaning area’s square footage to get your price per cleaning job. For example, the standard rate for commercial contract pricing is roughly $0.07–0.15 per square foot.
- Price the contract term. Multiply the price per job by the number of times you’ll provide services during the contract term. For example, if you’ll be cleaning twice a week for a year, multiply your two weekly visits by 52 weeks. This will be the final quoted amount for the contract. (To see your weekly or monthly fee, just divide the final amount by the number of weeks or months in the term.)
- Decide on special incentives. It’s optional, but you might want to offer discount pricing or other incentives to reward your client for signing a longer-term contract.
Remember, this is just your basic pricing structure. Every cleaning job is different, so adjust based on what pricing method you’re using and what services each client needs.
Word of mouth is the most powerful option, especially for high-end clients because birds of a feather flock together
High-end clients have friends and family, and those are the people who don’t mind paying more for the service they want. You’re only going to get that if you provide exceptional service.
5. Create professional quotes
Now that you have all the general pricing information you need, create an official quote using cleaning business quoting software. Your quote tells clients what your services will cost, and it should include:
- Business name and contact information for yourself and your client
- Quote number and send date
- Service line items with their associated costs
- Your payment terms and conditions (including deposit amount, start date, payment timelines, and any other important details that could affect the service)
Here’s an example of what your cleaning quote might look like:
6. Provide exceptional service to clients
Once your new cleaning contract is signed and active, it’s time to start working. To keep your clients happy, approach each cleaning task with a non-negotiable commitment to customer service.
To stay organized on the job, you can use professional house cleaning checklists. These templates can prevent you from missing any steps in your process.
Service checklists are also helpful when you employ other cleaners. The list ensures that everyone maintains high-quality standards on the job.
7. Offer contract extensions and renewals
One way to keep new contracts coming is to offer extensions and renewals. This way, you’re eliminating the time you’d otherwise spend replacing a client or prospecting for more leads. Renewals can be a win-win for both you and your clients.
- Keep tabs on when signed contracts are expiring, so that you can offer renewals with plenty of time for your client to consider.
- Offer a special discount or incentive for renewing an existing contract.
- Briefly go over the past contract terms, making sure the services still match the client’s expectations. If they seem open, upsell your services by letting the client know about extra options or add-ons that they might enjoy.
Now that you know how to find commercial cleaning contracts, you’re ready to bid on regular work, improve cash flow, and grow your cleaning business.
Frequently Asked Questions
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Your commercial cleaning contract should include all the terms and conditions of your working relationship with a client, like:
• Contract start date and end date
• Cleaning services (e.g., office cleaning, janitorial service, deep cleaning, carpet cleaning, window cleaning)
• Service area (address, building floor/unit)
• Payment amount, frequency, and method
• Contract termination requirements
• Type of working relationship (e.g., employee, contractor, partner)
• Any rules about safety or confidentiality
The client might have a contract for you to sign, or you might have to draft your own. Either way, work with a lawyer to make sure the contract will protect everyone involved.
Pro Tip: Read up on any terms you don’t understand. For example, be aware of (and negotiate) payment due date terms like “net 60.” This means you won’t be paid for service until 60 days after you provided it—and that can hurt your cash flow. -
Bidding is like throwing your hat in the ring. When you’re bidding on a new cleaning contract, you’re often competing with other cleaning companies for publicly posted opportunities.
An “open bid” means that the potential customer posted the bidding opportunity and is taking proposals from any service provider who wants to submit one. The client then decides after speaking to the people who bid or offered pricing for services.
A “closed bid” could mean that you’re dealing directly with a single individual or business. In this scenario, your chances of selection are higher. You’re going directly after one client and persuading them to sign based on your pricing, services, and brand.
Pro Tip: Sometimes the lowest price will win the cleaning bid, but don’t cut into your profit margin to make a sale. If you make your business stand out, you’ll still be a contender, even if your price is a little higher. -
Rates for commercial cleaning are often calculated per square foot. Your fee may depend on the size of the space, how often the service occurs, and the type or level of cleaning required. You can also charge hourly (anywhere from $25 to $60 per hour) based on market rates and your team’s experience.
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If a client wants to end the contract early, the terms should be clearly outlined in your service agreement. Cancellation usually requires written notice 15–30 days in advance, which protects you from unexpected income loss. Some contracts may include early termination fees or a prorated final invoice to cover your planning and staffing costs.
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Focus on standing out with professional proposals, strong references, and clear pricing that highlights your value. Offering flexible service options, proof of insurance, and a satisfaction guarantee can also help build trust and win more bids.