Jobber vs. GPS Insight – Which is Best for Running Your Business?
Which is a better management software for your home service business: Jobber or GPS Insight? Find out how their features compare so you can choose the best solution for running your business.
Jobber and GPS Insight are popular operations management tools for field service businesses.
GPS Insight (formerly known as ServiceBridge) provides solutions that help businesses improve their fleet management and field service operations. The product is especially useful for businesses with many fleets to track and route effectively.
Like GPS Insight, Jobber also provides route optimization, dispatching, and GPS tracking features for businesses with many technicians or fleets. But Jobber goes further to make running a field service business smoother, not only for you and your team, but for your customers as well, with features like a 24/7 customer portal, easy online booking, and two-way text messaging.
And unlike GPS Insight, you can try all of Jobber’s features free for 14 days — no credit card required.
To compare GPS Insight vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for your business:
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
GPS Insight’s customer portal lets customers view their work history and request new work, but they can’t approve new quotes or make any payments.
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Limited
Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
GPS Insight does not have a Google Local Services Ads integration that allows new customers who find you on Google to instantly book an appointment within your available hours.
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Limited
Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
GPS Insight does not let you add optional add-ons, packages, and images to make your quotes truly stand out. GPS Insight also doesn’t provide automated quote follow-ups, which send a reminder to customers who haven’t responded, so you can’t ensure that you never leave work on the table.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Unlike FieldEdge, Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional Features
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
What Jobber can do vs. GPS Insight?
Running a home service business is challenging – you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way.
You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.
Jobber and GPS Insight are both designed to help you manage daily operations. But, as a leading GPS Insight alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well.
To help you choose the best-fit solution for your business, we compare Jobber and GPS Insight in three critical areas: customer portal, online booking, and quoting.
See what you can do with these features or explore more options on Jobber’s pricing plans.
Online customer portal
Both Jobber and GPS Insight have an online customer portal that allows your clients to view past jobs and request new work.
Jobber’s online customer portal also gives your customers 24/7 access to view past jobs and request new work – but it goes a step further than GPS Insight’s. With Jobber’s portal, your customers can approve quotes, make payments, and refer their friends, whenever it’s convenient for them.
Online booking
Jobber and GPS Insight both offer online booking to help you land new customers.
Unlike GPS Insight, Jobber allows you to capture leads easily directly from your website or social media, or directly from Google search when you connect Jobber to your Local Services Ads.
These options offer new customers convenience—they can book appointments fast within your available hours via any of these channels. You also don’t have to waste time trying to reach each other via phone or rely on third-party integrations to capture leads.
With the online request form, new customers can schedule appointments whenever it’s convenient for them. You receive a notification when someone books an appointment so that you can complete the booking immediately.
GPS Insight only offers online booking forms on your website and social media, but doesn’t allow you to capture leads directly from Google Search.
Quoting and Invoicing
Jobber and GPS Insight allow you to create, send, and track professional quotes to your customers. However, only Jobber lets you add optional add-ons, packages, and images to make your quotes truly stand out.
Jobber provides automated quote follow-ups, which send a reminder to customers who haven’t responded, ensuring that you never leave work on the table. Once they’ve received a reminder, customers can visit the online customer portal to approve, pay a deposit, or provide a signature easily.
Jobber also has a consumer financing feature that allows your customers to pay at their own pace every month if they are unable to pay all at once. This option boosts sales as much as 20%.
Jobber and GPS Insight automatically generate an invoice after completing a job. If you forgot to send previous invoices, you can send them all at once.
Jobber sends automated email and SMS follow-ups for unpaid invoices, allowing you to get paid faster without bothering your clients. You can see invoice follow-ups in action in this video.
Integrations built for your workflow
You make your money working on-site across different projects. Switching between different applications for admin work is a waste of precious time you’re never going to get back.
Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.
QuickBooks Online
QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.
Mailchimp
Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.
Zapier
Save time when you move info automatically between Jobber and 1,500+ web apps.
FleetSharp
Optimize your field operations with live GPS tracking, and know where your team is in real-time.
GPS Insight pricing vs. Jobber pricing
Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.
GPS Insight has no free trial and requires you to speak to a consultant just to find out how much it will cost.
Why home service businesses choose Jobber over GPS Insight
Over 200,000 home service pros trust Jobber to power their business.
Here are the top reasons why businesses choose Jobber over GPS Insight:
✅ Makes it easy for customers to request work, approve quotes and make payments with a 24/7 online portal.
✅ Saves business owners 7 hours a week to run their business.
✅ Trusted by more than 200k home service pros.
✅ Provides a free trial option, so you can focus on growing your business with confidence and no risk
Jobber is a leading GPS Insight alternative with all the features you need, demonstrating its commitment to your business’s growth with incredible customer service and award-winning 1:1 product coaching, so you get the best possible experience.
All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes.
Even though GPS Insight has great support options, its main focus isn’t home service businesses. The service management software doesn’t have the niche expertise and community to help your home service business run smoothly.