Jobber vs. Skimmer – Which is Best for Running Your Business?

What can Jobber do vs. Skimmer?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly,  getting paid.

Jobber and Skimmer are both designed to help you manage your pool business’s daily operations. But, as a leading Skimmer alternative, Jobber offers a number of features that can help your pool cleaning business run more smoothly for you and your customers. To help you choose the best-fit solution for your business, we compare Jobber and Skimmer in four critical areas: invoicing, online payments, online customer portal, and automated communications. 

See what you can do with these features or explore more options on Jobber’s pricing plans. 

Invoicing

Both Jobber and Skimmer allow you to create and send invoices to customers, however, Jobber offers more flexibility for you and your team. 

Jobber’s invoicing feature lets you quickly create and send professional invoices that include all of your job details via text or email–with one click. You can also track the status of all your invoices at a glance, and get reminders to send invoices for jobs you’ve just completed. Plus, when an invoice is overdue, Jobber automatically sends follow-ups to customers to remind them to pay their outstanding invoices.

Skimmer’s invoicing feature does not allow you to convert job details directly into invoices or automatically follow up with customers on late or overdue payments. This means you’ll have to manually add the services you want to invoice for, and you may have to chase customers for outstanding payments. There’s also no way to send customers invoices by snail mail—in case they prefer this option.

Online payments

Jobber and Skimmer both let you accept payments from customers online.

Skimmer accepts payments from credit/debit cards, digital wallets such as Apple Pay and Google Pay, and US bank accounts. Jobber also accepts online payments through credit cards, digital wallets such as Apple Pay or Google Pay or ACH bank payments. 

But a major differentiator and benefit between Skimmer and Jobber is the fact that you can receive payments on-site with one tap through Jobber’s card reader, which keeps you from chasing down clients. Skimmer doesn’t offer this feature at this time. 

Jobber also provides additional payment features, such as automated payments for recurring work. Customers don’t have to enter their card information each time they wait to pay with Jobber’s automated payments feature; you get paid immediately, without lifting a finger. 

Plus, instant payouts ensure you get paid immediately, even on weekends and holidays, allowing you more control over your cash flow. You won’t get this level of convenience with Skimmer. 

Jobber’s convenient online payment options help you get paid 4x faster than with checks and are included with all Jobber accounts, with no additional monthly or set-up fees—you only pay when you get paid.

Online customer portal

Online customer portals give your clients 24/7  access to the job-related information they need, so you can focus on the work at hand.

Jobber’s online customer portal lets your clients see the date, time, and address of past and upcoming appointments, as well as the first name and photo of any team members assigned to the work. Your customers can also use the online portal to request work, approve quotes, and make online payments. The online customer portal is included in all Jobber plans at no additional cost, so you never have to worry about providing a professional, convenient customer experience. 

At the moment, Skimmer doesn’t have an online portal feature, which means you and your team will spend a lot more time manually communicating with customers. 

Automated customer communication

Jobber offers automated customer communications to ensure you stay connected with your customers. Skimmer only lets you communicate with all or some of your customers by sending mass emails from its website. Mass email makes it difficult to personalize customer communications and address their specific requests and needs. 

Jobber, on the other hand, lets you stay connected with customers before, during, and after the work is done—with less effort. You can schedule quote and invoice follow-up emails or text messages to remind customers of quotes, overdue invoices, and other documents that need their attention. Plus you can remind customers of upcoming appointments, and let customers know you’re on your way (or running late) with automated text messages. When the work is done, you can schedule follow-up emails to get feedback on your services, request a review, or to thank your customer for their business. 

Skimmer doesn’t let users send on-the-way texts or emails for quotes or past-due invoices.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

Skimmer pricing vs. Jobber pricing

Both Jobber and Skimmer are fully transparent with their pricing, providing plan details and fees on their websites. 

Skimmer offers a unique pricing structure billed at $1 per serviced location/month, with a 60-day free trial. This cost can add up quickly and can vary significantly from month to month, since you are billed per location—the more work you take on, the more you’ll pay per month. You’ll have access to features, including an unlimited number of users and customers, service emails with photos, phone & email support, video training, and mobile apps for iOS and Android. 

Jobber offers a 14-day free trial and four affordable, flexible plans with robust features for any stage of your business. The Lite plan allows you to send unlimited quotes and invoices, so you get paid faster. The Core plan is ideal for a single user who wants to organize operations—from quoting to scheduling to invoicing—all in one place. While the Connect plan allows for up to five users, the Grow plan allows for up to 15 users. Both plans have more robust features such as online booking, automated customer communication, unlimited quotes and invoices, a 24/7 self-serve online customer portal, and convenient online payment options. 

You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.

Why home service businesses choose Jobber over Skimmer

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Skimmer:

✅ Generates the fastest, most fuel-efficient route, so you can assign or reassign work to the closest team member. 

✅ Offers automated payments for recurring work; your customers don’t have to enter their card information and you get paid immediately without lifting a finger. 

✅ Allows you to create, send, and track professional quotes and invoices to your customers. 

Jobber is the leading Skimmer alternative with all the features you need to run your field service business. 

Jobber also offers award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching, and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

Skimmer, however, only offers phone or email support, and there aren’t any guarantees about how quickly you’ll receive help.