Software Comparison

Jobber vs. Skimmer – Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or Skimmer? Find out how their features compare so you can choose and run your business with the best solution.

hero image for Comparison pages

Jobber and Skimmer are popular service management tools that help your pool service businesses run a smoother operation. 

Skimmer is pool service business software, with features like CRM, scheduling, job forms, and credit card processing. However, the software lacks key features you need to run your business efficiently. 

Jobber offers similar and more robust capabilities for pool service businesses and home service pros to make operations run more smoothly for your team and your customers as well. With features such as a 24/7 online customer portal, GPS tracking, automated customer communication, and a highly-rated mobile app, you and your crew can work more efficiently from anywhere. 

To compare Skimmer vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for running your business.

Feature Comparison

image of Skimmer logo
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

Learn More

24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

Learn More

Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

Learn More

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

Skimmer lets you send broadcast emails, but you have to set it up manually.

Learn More

Limited

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

Learn More

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

Learn More

Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

Learn More 

Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

Skimmer has a similar internal-notes feature designed around photo attachments, but it has a 20-photo limit per client.

Learn More

Limited

Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

Learn More

Get accurate information on how much time your team spends on each job.

Learn More

Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

Learn More

Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Skimmer doesn’t let you automatically send customized email or text follow-ups to customers you haven’t heard back from.

Learn More

Limited

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

Learn more

Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Skimmer includes an invoicing feature, but it does not allow you to convert job details directly into invoices or automatically follow up with customers on late or overdue payments.

Learn More

Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

Learn More

Let customers pay you on the spot, so you don’t waste time chasing them down.

Learn More

Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

Learn More

Setup and Integrations

Do more with your business through your favorite apps and web services.

Skimmer integrates with fewer apps than Jobber. 

Learn More

Limited

Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

Learn More

Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns. 

Skimmer allows you to send broadcast emails to all or some of your customers. But the software doesn’t have postcard marketing capabilities, since it doesn’t integrate with Mailchimp.

Learn More

Limited

Automate repetitive workflows and connect with 2,000+ apps.

Learn More

Additional Features

Enjoy unlimited live chat, phone, and email support. 

Skimmer only offers limited phone and email product support. Customer service representatives are only available to help via phone between 6 AM and 5 PM PST.

Learn More

Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

Learn More

Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

Learn More

Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

Learn More

Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. Skimmer?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly,  getting paid.

Jobber and Skimmer are both designed to help you manage your pool business’s daily operations. But, as a leading Skimmer alternative, Jobber offers a number of features that can help your pool cleaning business run more smoothly for you and your customers. To help you choose the best-fit solution for your business, we compare Jobber and Skimmer in four critical areas: invoicing, online payments, online customer portal, and automated communications. 

See what you can do with these features or explore more options on Jobber’s pricing plans

Invoicing

Both Jobber and Skimmer allow you to create and send invoices to customers, however, Jobber offers more flexibility for you and your team. 

Jobber’s invoicing feature lets you quickly create and send professional invoices that include all of your job details via text or email–with one click. You can also track the status of all your invoices at a glance, and get reminders to send invoices for jobs you’ve just completed. Plus, when an invoice is overdue, Jobber automatically sends follow-ups to customers to remind them to pay their outstanding invoices.

Skimmer’s invoicing feature does not allow you to convert job details directly into invoices or automatically follow up with customers on late or overdue payments. This means you’ll have to manually add the services you want to invoice for, and you may have to chase customers for outstanding payments. There’s also no way to send customers invoices by snail mail—in case they prefer this option.

Online payments

Jobber and Skimmer both let you accept payments from customers online.

Skimmer accepts payments from credit/debit cards, digital wallets such as Apple Pay and Google Pay, and US bank accounts. Jobber also accepts online payments through credit cards, digital wallets such as Apple Pay or Google Pay or ACH bank payments. 

But a major differentiator and benefit between Skimmer and Jobber is the fact that you can receive payments on-site with one tap through Jobber’s card reader, which keeps you from chasing down clients. Skimmer doesn’t offer this feature at this time. 

Jobber also provides additional payment features, such as automated payments for recurring work. Customers don’t have to enter their card information each time they wait to pay with Jobber’s automated payments feature; you get paid immediately, without lifting a finger. 

Plus, instant payouts ensure you get paid immediately, even on weekends and holidays, allowing you more control over your cash flow. You won’t get this level of convenience with Skimmer. 

Jobber’s convenient online payment options help you get paid 4x faster than with checks and are included with all Jobber accounts, with no additional monthly or set-up fees—you only pay when you get paid.

Online customer portal

Online customer portals give your clients 24/7  access to the job-related information they need, so you can focus on the work at hand.

Jobber’s online customer portal lets your clients see the date, time, and address of past and upcoming appointments, as well as the first name and photo of any team members assigned to the work. Your customers can also use the online portal to request work, approve quotes, and make online payments. The online customer portal is included in all Jobber plans at no additional cost, so you never have to worry about providing a professional, convenient customer experience. 

At the moment, Skimmer doesn’t have an online portal feature, which means you and your team will spend a lot more time manually communicating with customers. 

Automated customer communication

Jobber offers automated customer communications to ensure you stay connected with your customers. Skimmer only lets you communicate with all or some of your customers by sending mass emails from its website. Mass email makes it difficult to personalize customer communications and address their specific requests and needs. 

Jobber, on the other hand, lets you stay connected with customers before, during, and after the work is done—with less effort. You can schedule quote and invoice follow-up emails or text messages to remind customers of quotes, overdue invoices, and other documents that need their attention. Plus you can remind customers of upcoming appointments, and let customers know you’re on your way (or running late) with automated text messages. When the work is done, you can schedule follow-up emails to get feedback on your services, request a review, or to thank your customer for their business. 

Skimmer doesn’t let users send on-the-way texts or emails for quotes or past-due invoices.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

Skimmer pricing vs. Jobber pricing

Both Jobber and Skimmer are fully transparent with their pricing, providing plan details and fees on their websites. 

Skimmer offers a unique pricing structure billed at $1 per serviced location/month, with a 60-day free trial. This cost can add up quickly and can vary significantly from month to month, since you are billed per location—the more work you take on, the more you’ll pay per month. You’ll have access to features, including an unlimited number of users and customers, service emails with photos, phone & email support, video training, and mobile apps for iOS and Android. 

Jobber offers a 14-day free trial and four affordable, flexible plans with robust features for any stage of your business. The Lite plan allows you to send unlimited quotes and invoices, so you get paid faster. The Core plan is ideal for a single user who wants to organize operations—from quoting to scheduling to invoicing—all in one place. While the Connect plan allows for up to five users, the Grow plan allows for up to 15 users. Both plans have more robust features such as online booking, automated customer communication, unlimited quotes and invoices, a 24/7 self-serve online customer portal, and convenient online payment options. 

You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.

Why home service businesses choose Jobber over Skimmer

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Skimmer:

âś… Generates the fastest, most fuel-efficient route, so you can assign or reassign work to the closest team member. 

âś… Offers automated payments for recurring work; your customers don’t have to enter their card information and you get paid immediately without lifting a finger. 

âś… Allows you to create, send, and track professional quotes and invoices to your customers. 

Jobber is the leading Skimmer alternative with all the features you need to run your field service business. 

Jobber also offers award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching, and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

Skimmer, however, only offers phone or email support, and there aren’t any guarantees about how quickly you’ll receive help.

Testimonial

See what customers say about Jobber