Software Comparison

Workiz vs Housecall Pro: Which is Best for Running Your Business?

Which is better management software for your home service business: Workiz or Housecall Pro? See how their features compare so you can choose the best solution for running your business.

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Workiz and Housecall Pro are business management tools that help service businesses across industries run their operations more effectively. 

Both Workiz and Housecall Pro provide helpful features for quoting, scheduling and dispatching, and receiving online payments. The main difference between Workiz and Housecall Pro is that Workiz doesn’t provide tools for easily tracking job expenses. 

To go beyond the Workiz vs Housecall Pro debate, service professionals should consider a comprehensive field service management solution like Jobber. 

Jobber helps home service run smoothly, not just for you, but for your customers and your team, as well. That’s why over 200,000 home service pros also use Jobber to manage their business.

Let’s look at the specific features and services offered by Workiz, Housecall Pro, and Jobber to determine which is best for your business.

Feature Comparison

Workiz
Housecall Pro
customer management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online. 

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Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes. 

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds. 

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep everyone accountable, and ensure consistent performance for all jobs done. 

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

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Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability,

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes. 

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Invoicing & payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.

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Get paid instantly, so you can have money to pay your bills, buy more materials, and more. 

Workiz has a 1-2 day payout window, so you’ll have to wait up to 48 hours to access your funds.

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setup and integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional features

Unlimited live chat, phone, and email support. 

Workiz offers chat and phone support but doesn’t offer email support, plus it takes up to 30 minutes to get a reply via chat.

Housecall Pro doesn’t provide any information online about its phone support availability, so you may not have quick access to help. 

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android apps. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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Find out how your field service business is really doing. Customize your reports so you see the most important information, view in-product, or export to Excel or CSV files.
 
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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Workiz do vs Housecall Pro? And how does Jobber compare?

Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.

Workiz, and Housecall Pro are both designed to help you manage daily operations. But, as a leading Workiz and Housecall Pro alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well.

We’ve taken a detailed look at a handful of key features across each solution: quoting, scheduling and dispatching, job details, and online payments.

Quoting

Workiz

Workiz lets you send custom branded estimates to customers. However, Workiz doesn’t have the optional-line-items feature, so you  can’t suggest add on products or premium service tiers to help you win bigger jobs.

Housecall Pro

Housecall Pro helps you create and deliver custom templates from the office or on site.

Jobber

Jobber takes your service quotes to another level, with professional templates that you can customize with your company branding, job details, and photos taken at the on-site assessment. 

You can also suggest premium packages or additional services directly in the quote. Customers can select the options that best fit their needs, and watch their quote total automatically update before they approve.

image of optional add ons in Jobber

Powered by Wisetack, Jobber’s consumer financing gives you the competitive edge you need to win more jobs at a higher price. Thanks to fast, easy, and paperless customer-friendly financing on quotes, your customers get what they want now and you get paid worry free and upfront.

Plus, Jobber automatically sends a follow up to customers you haven’t heard back from— no more leaving work on the table. When they’re ready, customers can visit the online customer portal to easily approve quotes, pay a deposit, or provide a signature.

Scheduling and Dispatching

Workiz

Workiz makes it easier to schedule appointments with a drag-and-drop scheduling tool, multiple calendar views, and and the ability to message customers directly through the calendar. For dispatching, Workiz also has GPS tracking that lets you optimize routes. 

Housecall Pro

With Housecall Pro, you get a job-scheduling calendar that helps you fit more jobs into your week. Plus, any changes you make will automatically be sent to your team with dispatch notifications. Housecall Pro also sends automated appointment reminders to customers, so missed appointments are no longer an issue.

Jobber

Jobber makes it simple to not only schedule work, but also communicate all relevant information to your team and customers. All jobs are tracked in the Jobber calendar that gives you multiple views of your team’s availability — no more overbooking, underbooking, or that dreaded double-booking. And the drag and drop scheduling feature makes it easy to reschedule jobs, or reassign jobs to a different team member.

At the beginning of each day, Jobber lets you visualize your appointments and automatically find the quickest, most fuel-efficient route. And when you need to make a schedule adjustment on the fly, your team members will receive a notification on their phone with all the details. 

routing software for service companies

With Jobber, you can reclaim all that time you spent trying to manually manage schedules and maximize your crew’s productivity.

Job Details

Workiz

Workiz has a task add-on feature available in its app marketplace. The task add-on helps you break down more complex jobs into chunks, so your team can complete them more easily. These details are available through the web app or mobile calendar. 

Housecall Pro

Housecall Pro has a checklist feature that helps ensure all jobs are completed to the same standard. These checklists, and other important information about clients and jobs, can be accessed on a job details page. 

Jobber

Jobber helps you get everyone on the same page with specific, easy-to-access details about the work to be done on site. It empowers your team members with self-service access to all the information they need to get the job done right. 

Jobber’s job forms and checklists ensure that your team members deliver consistent, high-quality service once they are on site and easily allow customers to confirm this once your team has finished.

The to-do checklists keep everyone accountable and make it easy to train new hires, while the forms feature gives you a central place to store inspection forms and service authorizations. 

With Jobber’s job detail features, you can easily meet customer expectations of  professional, convenient services.

Online Payments

Workiz

Workiz offers you an online payment solution through its add-on app Workiz Pay, which lets you accept online payment from credit cards and ACH bank payments.

Housecall Pro

Housecall Pro lets you receive payment on-site with mobile card readers or online with credit card and bank payment processing.

Jobber

Jobber accepts online card payments, bank payments, and in-person transactions through a mobile card reader. You can also set up automatic payments with repeat customers, so you get paid for recurring work without lifting a finger. 

Checked box within Jobber's invoice settings to auto invoice and charge the clients credit card on file.

Jobber also gives you immediate access to your hard-earned money via instant payouts—no more waiting for a one- or two-day window. You can even encourage your customers to reward your excellent service by including a tip option on invoices.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution that saves you time on bookkeeping, reporting, and financial management. Jobber, Workiz, and Housecall Pro each have a QuickBooks Online integration. 

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. Jobber, Workiz and Housecall Pro each have a Mailchimp integration.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. Jobber, Workiz and Housecall Pro each have a Zapier integration.

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time. Only Jobber has a FleetSharp integration.

Workiz app reviews, Housecall Pro app reviews, and Jobber app reviews

If you’re looking for Workiz reviews and Housecall Pro reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the Workiz app and Housecall Pro app, check out the App Store or Google Play Store.

As of this writing, the Workiz app has 286 reviews on the Google Play store and 790 reviews on the Apple App Store, the Housecall Pro app has 2.1K reviews on the Google Play store and just under 9K reviews on the Apple App Store, and Jobber’s mobile app has 2.85K mobile app reviews on the Google Play store, and 5.2K reviews on the App Store.

Workiz pricing, Housecall Pro pricing, and Jobber pricing

Workiz provides the monthly pricing information for its Lite, Standard, and Ultimate plans on its website, with information for the Elite version available after a demonstration. While Workiz does offer a free trial after sign-up, it doesn’t have a discounted annual pricing option. 

The Housecall Pro website  provides transparent pricing about its 2 of their 3 different plans — Basic and Essentials. To learn pricing for their MAX plan, you’ll have to book a free demo. It also offers a free trial that you can start after setting up an initial profile. Like Jobber, Housecall Pro also offers a discount if you select the annual billing option instead of monthly. 

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you fully commit. Plus, you can always speak with their sales team if you’d like to talk to someone about which plan is best for you.

Why home service businesses choose Jobber over Workiz & Housecall Pro

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.

Here are the top reasons why businesses choose Jobber over Workiz and Housecall Pro:

✅ Controls their entire operation in one place—quoting, scheduling, invoicing, and payments

✅ Impresses customers with 24/7 access to a convenient, professional online customer portal to request work, approve quotes, and make payments

✅ Saves business owners who use it to run their business 7 hours a week on average

Jobber is a leading Workiz alternative and Housecall Pro alternative with all the features you need, demonstrating its commitment to the growth of your business through incredible customer service and award-winning, 1:1 product coaching.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

Workiz provides customer support through phone and live chat where it typically responds to messages in under 30 minutes. 

Housecall Pro customers can also get support through phone, live chat, or email, but Housecall Pro doesn’t provide any estimates about wait times.

Testimonial

See what customers say about Jobber