Software Comparison

Jobber vs. Estimate Rocket – Which is Best for Running Your Business?

Which is a better management software for your home service business: Jobber or Estimate Rocket? Find out how their features compare so you can choose and run your business with the best solution.

image of roofer working on top of a house

Jobber and Estimate Rocket are field service management tools that home service pros use to run their businesses efficiently. 

Jobber makes running any home service business easier, with features like easy online booking and customer communication that make it easier to save time, look professional, get leads, win work, and get paid faster.

The main difference between Estimate Rocket and Jobber is that with Jobber, your clients get online booking, reliable communication, and online payments—providing a level of convenience that sets your business apart from the competition. Estimate Rocket is missing these key customer-facing features, making it hard to meet customer expectations.

Let’s look at the specific features and services offered by Estimate Rocket and Jobber to determine which is better for your business:

Feature Comparison

Estimate Rocket
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

Learn More

24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

Estimate Rocket’s customer portal does not include features for requesting work or paying invoices in-app.

Learn More

Limited

Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

Estimate Rocket relies on a Calendly integration for online client booking.

Learn More

Limited

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

Estimate Rocket automates email communication with clients, but doesn’t accommodate SMS messages.

Learn More

Limited

Job Tracking

Schedule and assign jobs to you or your team faster, avoid booking conflicts with 5 calendar views, personalize calendars with color coding and filters, and instantly notify your crew and clients of schedule changes.

Estimate Rocket only offers basic scheduling capabilities and requires integrations with Calendly, Gmail, or iCloud.

Learn More

Limited

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

Estimate Rocket’s dashboard offers address mapping that identifies your job sites, however, it doesn’t generate the fastest, most fuel-efficient route or offer you the ability to assign new work to the closest team member.

Learn More

Limited

Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

Learn More 

Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

Learn More

Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

Estimate Rocket offers line-item lists that can be used for project checklists, but they are less user-friendly than Jobbers and can be difficult to navigate. 

Learn More

Limited

Get accurate information on how much time your team spends on each job.

Learn More

Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

Learn More

Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Learn More

Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

Learn More

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

Learn more

Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Learn More

Manage payments and work in one place you work, so you don’t miss a thing. 

Learn More

Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.

Learn More

Get paid instantly so you can have money to pay your bills, buy more materials, and more.  

Learn More

Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

Learn More

Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

Learn More

Setup and Integrations

Do more with your business through your favorite apps and web services. 

Estimate Rocket integrates with only a handful of apps and web services

Learn More

Limited

Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

Learn More

Automate repetitive workflows and connect with 2,000+ apps.

Learn More

Additional Features

Unlimited live chat, phone, and email support. 

Learn More

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

Learn More

Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

Learn More

Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

Learn More

Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. Estimate Rocket?

Running a home service business is challenging. You want to provide exceptional customer service every time to meet customer expectations, but administrative, manual tasks constantly get in the way. You need a solution that allows you to get the job done, get paid, and impress your clients—all at once. 

Jobber and Estimate Rocket both provide your business with a digital command center. But, as an Estimate Rocket alternative, Jobber offers features that make it easier for clients to book work, approve quotes, and make payments online—that really set the two apart. 

How will these features help your business grow? We’ve taken a detailed look at four key features: online booking, online customer portal, and customer support.

Online booking

Both Jobber and Estimate Rocket offer online booking, but Estimate Rocket’s reliance on the Calendly integration introduces more platforms (and headaches)—creating a disjointed booking experience for you and your customers. 

Jobber lets new leads request work through your websites or social media. Customers can request the service they want, along with preferred dates and times through an online request form.  This convenient online booking gets customers set up in your calendar faster, eliminating phone tag or the need for 3rd-party integrations. 

You can also book new leads right from Google search when you connect Jobber to your Local Services Ads. Customers can instantly book your services, while you remain in control of your availability.

Online customer portal

Jobber and Estimate Rocket both offer online customer portals where clients can easily access important information they need. 

With Estimate Rocket, your clients are only able to view their estimates, change orders, or view invoices, but they aren’t able to request new work or make payments through the app. 

Only Jobber’s online customer portal lets your clients request work, approve quotes, check appointment details, make payments, and even refer friends.  Plus, Jobber’s online customer portal is accessible 24/7, so you can keep your clients informed while you focus on work.

Award-winning support on every plan

While both Jobber and Estimate Rocket provide customer support, the Jobber team takes product support to a whole new level. 

The sole purpose of Jobber’s award-winning customer service is to help you succeed as you use Jobber to run your business. Specifically, you’ll get unlimited phone, in-app chat, and email support. 

Plus, when you’re in a pinch and need to speak to support in real-time, you can expect to have a support team member on the line within 2-5 minutes.

Estimate Rocket, on the other hand, does not provide the same level of 1-to-1 assistance. You’ll have to rely on support articles and web chat features to troubleshoot any frustrating performance issues.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Unlike other platforms, Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps.

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time.

Estimate Rocket app reviews vs Jobber

If you’re looking for Estimate Rocket reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the apps, check out the App Store or Google Play Store.

As of writing, Estimate Rocket does not have a mobile app, but their software has 33 reviews on Capterra. Jobber’s mobile app has 2K mobile app reviews on the Google Play store, and 1.7K reviews on the App Store.

Why home service businesses choose Jobber over Estimate Rocket

Over 200,000 home service pros choose Jobber over Estimate Rocket because it helps home service run smoothly for you, your team, and your customers.

Here are the top reasons why businesses choose Jobber:

✅ Shows clients what they’re getting by sharing photos of your products & services directly through the CRM

✅ Provides seamless online booking through your website, Facebook page, or Google search, so you don’t lose out on new work

Jobber is a leading Estimate Rocket alternative with all the features you need to run and grow your business. The Jobber team is committed to your business’s success with incredible customer service and award-winning 1:1 product coaching.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

Phone support is not available with Estimate Rocket. You’ll have to rely on the support documents on their website or their web-chat features, neither of which provide comprehensive, real-time assistance.

Testimonial

See what customers say about Jobber