Software Comparison

Jobber vs. Boss LM Software: Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or Boss LM? Find out how their features compare so you can choose and run your business with the best solution.

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Jobber and Boss LM are popular business management tools that help landscaping companies run smoother operations.

The main difference between Boss LM and Jobber is that Boss LM doesn’t let you automate customer communication, while Jobber offers robust communication, scheduling, and invoicing features.

Jobber keeps you connected with customers and helps you run your business smoothly, even when you’re on the go, with a 24/7 online customer portal, automated customer communications, and a mobile app.

To compare Boss LM vs. Jobber, we’ll look at specific features and services each offers to determine which is best for running your business.

Feature Comparison

Boss LM
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

Boss LM doesn’t let new customers book appointments directly from Google search.

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Limited

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Limited

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

Boss LM software has fewer calendar views, which gives you little flexibility on how you view your work. It also doesn’t have a drag-and-drop feature, making rescheduling and reassigning work more cumbersome.

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Limited

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

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Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Boss LM doesn’t offer you the convenience of invoicing clients from the mobile app once you complete the job.

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Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

Boss LM, on the other hand, offers training and certifications via Boss University, but you must be a paying user to access them. 

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
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(Based on 620 reviews)
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(Based on 1.76k reviews)
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(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. Boss LM?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way.

You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and, most importantly, getting paid.

Jobber and Boss LM are both designed to help you manage daily operations. But as a leading Boss LM alternative, Jobber offers a number of features that can help your landscaping business run more smoothly for you and your customers. 

We’ve taken a detailed look at three key features to help you choose the best-fit solution for your business: invoicing and online payments, online customer portal, and scheduling and dispatching. 

See what you can do with these features or explore more options on Jobber’s pricing plans.

Invoicing and online payments

Jobber and Boss LM offer invoicing and online payment features for your business. However, Jobber helps you get paid 4x faster with professional invoices and convenient online payment options.

With one click in the Jobber mobile app,  you can turn a completed job into a  professional-looking invoice  and send it to your customers. At this time, Boss LM doesn’t offer you the convenience of invoicing clients from the mobile app once you complete the job. 

Or, if you’ve fallen behind on invoicing, or prefer to send them all at once, Jobber’s batch invoicing feature lets you select the jobs you’d like to create invoices for, and email them to customers with a couple of clicks.

Jobber also provides convenient payment options for your customers, allowing you to get paid via credit cards, Google Pay, Apple Pay, and ACH bank payments. Or use Jobber’s card reader to get paid on the spot, with one tap, after a job is finished.

Jobber’s automatic payments helps you get paid without lifting a finger. Jobber automatically charges their saved credit cards, so you get paid instantly, perfect for recurring work.

Plus, customers can tip you while paying invoices online to reward your excellent service. Customers tip around 15% when paying their bills online, which means more money for you and your crew. 

The best part is that online payments are included with your Jobber account, with no additional monthly or set-up fees, meaning you only pay when you get paid.

Boss LM has some online payment options but doesn’t offer automatic payments for recurring work, mobile card reader, and tip collection.

Online customer portal

Jobber’s online customer portal allows your customers to access the information they need anytime, anywhere. You’ll spend less time answering phone calls from clients who are looking for invoices or confirming appointment details.

Through Jobber’s online portal, your clients can easily request work, approve quotes, make payments, and refer friends. Plus, customers can view their past and  upcoming appointments, and see the name and photo of any team members assigned to the work. 

And when you send a quote through Jobber, your customers can use the portal to approve it, pay deposits, or request changes. Making it easier for you to  focus on doing meaningful work, while providing your customers with a professional, convenient experience.

Boss LM software has an online customer portal, but to learn more about its features you’ll have to schedule a consultation.

Scheduling and dispatching

Jobber and Boss LM both offer flexible scheduling features to help you schedule jobs faster and maximize your team’s productivity.

Jobber offers a range of scheduling and dispatching features you can customize to your needs. Five different calendar views allow you to choose the one that works best for you, so you can stay on top of your schedule and avoid overbooking, underbooking, and the dreaded double-booking.

Use the map view to check your daily appointments at a glance. You can also create and assign jobs to your team and customize your calendar with color codes and filters to easily identify important information. Plus, the drag-and-drop feature makes it easy to reschedule or reassign work with just a click, drag, and drop.

Jobber’s route optimization feature helps to maximize your and your team’s productivity. Use the map view to visualize your visits for the day and automatically generate the fastest, most fuel-efficient route.

And, as new work comes in, you can assign it to the closest team member based on their GPS waypoint. Crew members are instantly notified of any changes in their routes, so everyone stays on the same page. This lets you reclaim time spent managing schedules, while ensuring your team works efficiently. 

A tablet and mobile phone displaying Jobber's scheduling software. Both devices show screenshots of a map with route optimization.

Boss LM offers similar features, but with some limitations. Its scheduling and dispatching tool has fewer calendar views, which gives you less flexibility on how you view your work. It also doesn’t have a drag-and-drop feature, making rescheduling and reassigning work a more challenging process.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work wastes precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time.

Boss LM pricing vs. Jobber pricing

Boss LM pricing isn’t published on its website, and it doesn’t have a free trial, so you can’t test the tool before committing. You have to request a consultation to learn more about the features offered in each pricing tier and see them in action.

Jobber offers you a 14-day free trial—no credit card required—to try out the software before making a commitment, and four flexible, affordable plans with robust features suitable for any stage of your business.

You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or, speak with a member of their sales team to help you decide which option is best for your business.

Why home service businesses choose Jobber over Boss LM

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Boss LM:

✅ Controls your entire operations in one place—quoting, scheduling, invoicing, and payments.

✅ Keeps customers informed while you stay focused on work via the online customer portal.

✅ Saves business owners 7 hours a week, so they have more time to do meaningful work.

Jobber is a leading alternative to Boss LM with all the features you need, offering award-winning customer support to help you succeed as you manage and run your business. You can access unlimited phone, in-app chat, and email support, alongside 1:1 product coaching and training on all plans. When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes.

Boss LM, on the other hand, offers training and certifications via Boss University, but you must be a paying user to access them. 

Testimonial

See what customers say about Jobber