Software Comparison

Jobber vs. Housecall Pro – Which is Best for Running Your Business?

Which is a better management software for your home service business: Jobber or Housecall Pro? Find out how their features compare so you can choose and grow your business with the best solution.

Jobber and Housecall Pro are popular service management tools used by thousands of businesses to manage operations and customer relationships. 

Jobber’s easy-to-use software powers quoting, scheduling, invoicing and payments for service pros across more than 50 industries. It’s available on desktop, iOS, and Android, and has been named the #1 Field Service Management Software by Capterra.

Housecall Pro is a robust, high-end option with many overlapping features with Jobber’s software. However, it isn’t as easy-to-use or flexible, and lacks the 24/7 online customer portal and extensive 1-to-1 support that Jobber provides. 

This explains why Jobber is trusted by 200,000 home service pros, while Housecall Pro is only used by 30,000 companies.

Now let’s look at a side-by-side comparison of Housecall Pro vs. Jobber to determine which one is the best option for your business. 

Feature Comparison

Housecall Pro logo in comparison table with Jobber
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes. 

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done. 

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Only Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.

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Limited

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales by up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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Manage payments and work in one place you work, so you don’t miss a thing. 

Only Jobber offers automatic payments, letting you automatically charge customer cards saved on file — perfect for recurring work.

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Limited

Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.

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Get paid instantly so you can have money to pay your bills, buy more materials, and more.  

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Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Unlimited live chat, phone, and email support. 

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Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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What can Jobber do vs. Housecall Pro?

Running a home service business is challenging: you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and getting paid.

Jobber and Housecall Pro both provide your business with a digital command center. But how exactly will they help your business run more smoothly? We’ve taken a detailed look at four features: scheduling and dispatching, 24/7 online portal, automatic payments, and customer support. 

Scheduling and dispatching

Scheduling work, communicating it to your crew, and tracking progress is a key part of running a home service business. With Jobber, you can reclaim time spent managing schedules and maximize productivity.

Jobber’s scheduling offers multiple calendar filters and views, drag and drop rescheduling, and the ability to create different event types: jobs, admin tasks, events and reminders.

Once a job is scheduled, dispatch it efficiently with route optimization and team push notifications — your crew will be instantly notified when you make a change to their daily schedule.

Online customer portal

Jobber and Housecall Pro both offer automated customer communications, however, Housecall Pro lacks automatic reminders for initial assessments, quotes, and follow-ups, so you risk client meetings getting lost in the mix.

Jobber offers a suite of automated emails and texts, including quote and invoice follow-ups, assessment and appointment reminders, and job-follow-ups, so you can stay connected with customers before, during, and after the work — with less effort.

Jobber also gives your customers 24/7 access to the information they need via client hub . Client hub is your customer’s online portal where they can request work, approve quotes, review scheduled jobs, make payments, and refer their friends. 

They don’t even need to download an app or enter a password to use it. They just have to click a link that you can send them.

Client Hub
View of Jobber’s client hub, available to all of your service business’ customers.

Automatic payments 

Both Jobber and Housecall Pro let you offer customers convenient online payment experiences they’ve come to expect from businesses. 

Online payments are included with your Jobber account with no additional monthly or set up fees—you only pay when you get paid. The best part? You’ll get paid 4x faster than with checks.

And only Jobber offers automatic payments, meaning you can get paid without lifting a finger. Jobber lets you automatically charge customer cards that are saved on file — perfect for recurring work. 

With Housecall Pro, customers can save their cards on file, but they’ll still need to manually approve each transaction, which can delay payment for you.

Automatic payments available in Jobber

Award-winning support on every plan 

Jobber’s award-winning customer service has one purpose: to help you succeed as you use Jobber to organize and grow your business. That’s why our customers enjoy unlimited phone, in-app chat, and email support. 

When you call the Jobber support team, you can expect to speak to someone within 2-5 minutes. While Housecall Pro offers live chat and phone support, there aren’t any guarantees about how quickly you’ll receive help.

The Jobber team understands how aggravating it is to sit on hold for 40 minutes, only to hang up because of your other priorities. That’s why our waiting period is so short.  

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Unlike other platforms, Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management.

Mailchimp

Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps.

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time.

Why home service businesses choose Jobber over Housecall Pro

Over 200,000 home service pros choose Jobber over Housecall Pro because it helps home service run smoothly for you, your team, and your customers.

Here are the top reasons why businesses choose Jobber.

✅ Creates quotes and invoices in a single workflow, increasing productivity

✅ Organizes business operations with easy scheduling, quoting, invoicing, and fast payment

✅ Allows clients to request jobs that need to be done with convenient online booking

✅ Offers award-winning support via live chat or telephone

Jobber is a leading Housecall Pro alternative with all the features you need, demonstrating its commitment to your business’ growth with incredible customer service and award-winning 1:1 product coaching.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

While Housecall Pro offers live chat and phone support, this customer-centered option isn’t available.

Jobber helps home service run smoothly for you and your customers, which is why top-rated home service businesses trust Jobber. See what you can do with these popular features or explore more options on Jobber’s other pricing plans.

Testimonial

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