Jobber and Kickserv are business management tools that help service pros across industries improve the efficiency of their operations and deliver a quality customer experience.
Kickserv provides features that help businesses manage customers, schedule jobs, and get paid quickly. However, it doesn’t offer two-way messaging or automated follow-ups like Jobber, so customers might fall through the cracks.
Jobber provides a complete feature set to control your entire operations in one place—quoting, scheduling, invoicing, and payments. Business owners who use Jobber save seven hours a week on average, which is why it’s trusted by over 200,000 home service pros.
Let’s look at the specific features and services offered by Kickserv and Jobber to determine which is better for your business.
Feature Comparison

Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
Learn More
24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
Learn More
Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
Kickserv offers online booking, but only through their online customer portal, so potential customers don’t get the convenience of booking through your social media, or even the Google results page.
Learn More
Limited
Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
Kickserv provides some tools for automated customer communication, but doesn’t offer two-way text messaging, so customers get an impersonal experience.
Learn More
Limited
Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
Learn More
Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
Learn More
Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
Learn More
Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
Learn More
Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
Learn More
Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
Learn More
Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
Kickserv notifies you about any estimates that haven’t received a view or customer reply, but doesn’t automatically remind the customer, so you’ll still have to follow-up manually.
Learn More
Limited
Sell higher-value jobs and packages by letting your customers pay over time, with payment plans ranging from 3 to 60 months, and monthly payments at rates as low as 0%.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
Kickserv’s customer financing option only allows for 4 interest-free payments with rates at 5.99%, which may not be suitable for all customers.
Learn more
Limited
Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
KickServ can remind you if an invoice is outstanding, but it doesn’t send reminders to your customer, so you will still need to follow-up with them manually.
Learn More
Limited
Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
Learn More
Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
Learn More
Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
Kickserv does offer email marketing, but can’t help you create physical promotional products like postcards that make your brand even more memorable.
Learn More
Limited
Additional Features
Enjoy unlimited live chat, phone, and email support.
Kickserv provides product support through email and phone, but its response times are uncertain, and customers may not receive immediate assistance. It also doesn’t offer a live chat feature, which can hinder real-time communication with the support team.
Jobber offers live support within minutes via phone, email, or live chat with a real person.
Learn More
Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
Learn More
Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
Learn More
Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
Learn More
Try all Jobber features for free
Access all features. No credit card required.
See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.