Software Comparison

Jobber vs. Launch27 – Which is Best for Running Your Business?

Which is  better management software for your home service business: Jobber or Launch27? Find out how their features compare so you can choose and run your business with the best solution.

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Jobber and Launch27 are popular field service software that cleaners and home service providers use to run their businesses. 

The main difference between Launch27 and Jobber is that Launch27 is specifically an appointment scheduling software for cleaners and maid services. You can use Launch27 to manage your team’s schedule and send automatic email and text reminders to clients. 

Jobber lets you manage your cleaning business from a single platform—including quoting, scheduling, invoicing, automated customer communications, and payments. You get free training, 1:1 product coaching, and support from a team that genuinely cares about your business’s success. That’s why over 200K home service pros trust Jobber.

To compare Launch27 vs. Jobber, we’ll look at the specific features and services each offers to determine which is best for running your business.

Feature Comparison

Launch27
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Launch27 lets you create quotes, but you can’t include optional add-ons and premium services or send automatic text and email follow-ups to customers you haven’t heard back from.

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Limited

Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Launch27 does not allow you to set up or send automated invoice follow-ups or batch invoices.

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Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Do more with your business through your favorite apps and web services.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support. 

Launch27 offers email support only on all plans and live chat on its top-tier plan via the mobile app.

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

The Launch27 mobile app lets you manage your team’s schedule and customer bookings, but you can’t create, send, or track quotes and invoices.

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Limited

Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs Launch27?

Running a home service business is challenging; you want to deliver the best customer experience, but daily administrative and operational tasks can get in the way. You need a solution that provides a quality experience for your customers while letting you focus on getting the job done and most importantly,  getting paid.

Jobber and Launch27 both provide features to help you manage your service business. But, as a leading Launch27 alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you but for your team and customers as well. To help you choose the best-fit solution for your business, we compare Jobber and Launch27 in three critical areas: two-way text messaging, mobile app, and online booking.  

See what you can do with these features or explore more options on Jobber’s pricing plans.

Two-way text messaging

Earn customer trust with fast, responsive communication. Jobber’s two-way text messaging lets you connect with customers better. You can send and store text communications between you, your team, and your customers directly through the platform, so everyone can access important conversations any day, any time, even while on the go. This is why businesses that use Jobber’s two-way messaging feature have twice as many repeat customers and higher customer approval ratings.

The Launch27 app and web platform only allow for one-way text messaging. The app sends appointment reminders and push notifications to customers, but they cannot reply. 

Mobile app

Both Jobber and Launch27 have mobile apps that let iOS and Android users book, track, and schedule appointments on the go.

Unfortunately for Launch27 users, not all plans include access to their mobile app. You can only use the app if you subscribe to their highest pricing plan—Plus plan. 

The Jobber app lets users communicate with customers, track your team, and keep a pulse on your business operations, on all pricing plans. Both Android and iOS users have features that let you run your business operations from anywhere. You make faster and more accurate scheduling decisions, access customer and job info on-site, and keep your team informed of the most up-to-date schedule via push notifications, while on the move.

Online booking

Jobber and Launch27 offer online booking, letting new customers book appointments online from your website. 

Launch27 lets new customers book appointments via your website only. You can’t capture new leads directly from Google search or social media, so you’ll risk losing them to competitors. 

Jobber lets you save time on scheduling by letting leads and customers book an appointment with you online. Your bookable services and availability are based entirely on the preferences you set. When a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you. 

You can also let new  leads request work through an online request form on your social media accounts, website, and through the online customer portal. Or book customers right from Google search when you connect Jobber to your Local Services Ads. New leads can find your business and make an appointment directly from Google search instantly, within your available hours. 

Jobber’s convenient online booking gets customers booked in your calendar faster than playing phone tag.

Integrations built for your workflow

Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

Launch27 app reviews vs Jobber

If you’re looking for Launch27 reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the Launch27 app, check out the App Store or Google Play Store.

As of writing, the Launch27 app has 11 reviews on the Google Play store and 19 reviews on the App Store. 

Jobber’s mobile app has 3.22K mobile app reviews on the Google Play store, and 7.2K reviews on the App Store.

Launch27 pricing vs. Jobber pricing

Both Launch27 and Jobber have monthly and annual plans; however, while Launch27 offers a 15% discount on annual plans, Jobber gives a 30-35% discount. Both tools also offer a 14-day free trial, so you can try them out before making a decision.

Jobber offers affordable, flexible plans for any stage of your business, and includes more robust features such as GPS tracking, automated emails and text messages, optional add-ons and line items, and automated invoice follow-ups. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.

Why home service businesses choose Jobber over Launch27

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Launch27.

✅ Lets you stay connected with customers before, during, and after work—with less effort

✅ Allows you to run your business from anywhere with Jobber’s mobile app, available to all users

✅ Save 7 hours a week while running a smoother operation 

Jobber is the leading Launch27 alternative with all the features you need to run your field service business. All Jobber customers enjoy unlimited phone, in-app chat, and email support. 

Jobber also offers award-winning customer support, 1:1 product coaching, and training on all plans. You typically speak to a real person within 2-5 minutes. Launch27, however, only offers email support. They also offer a knowledge base and docs site to help customers set up and manage their accounts.

Testimonial

See what customers say about Jobber