Software Comparison

Jobber vs. Markate – Which is Best for Running Your Business?

Which is better management software for your home service business: Jobber or Markate? Find out how their features compare so you can choose, and run your business with the best solution.

Start Free Trial
image of trades business owner working on HVAC unut

Jobber and Markate are popular service management software that field service providers use to run their businesses. 

Both Markate and Jobber provide users with a CRM, integrates with QuickBooks Online, and allows customers to schedule appointments online. The main difference between Jobber and Markate is that in addition to these features, Jobber also offers route optimization, job costing, and instant payouts.

Not to mention, Jobber’s easy-to-use software has unlimited in-app support, plus phone, email, and SMS support.

Below are the features that make Jobber a better Markate alternative for running your business:

Feature Comparison

Markate
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.

Learn More

24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

Learn More

Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

Learn More

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

Learn More

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.

Learn More

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

Learn More

Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

Learn More 

Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

Learn More

Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

Learn More

Get accurate information on how much time your team spends on each job.

Learn More

Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

Learn More

Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Learn More

Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

Learn More

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

Learn More

Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Learn More

Manage payments and work in one place you work, so you don’t miss a thing. 

Learn More

Let customers pay you on the spot, so you don’t waste time chasing them down.

Learn More

Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

Markate accepts credit card payments to help you get paid, but since it relies on third party providers for payments, you have to wait for 2-5 working days on average to get paid.

Learn More

Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

Learn More

Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

Learn more

Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

Markate is missing key app integrations, like FleetSharp, that help you optimize your field operations with live GPS tracking, and see where your team is in real time.

Learn More

Limited

Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

Learn More

Automate repetitive workflows and connect with 2,000+ apps.

Learn More

Additional Features

Access unlimited live chat, phone, and email support. 

Markate offers phone and email support during regular MST business hours.

Learn More

Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

Learn More

Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

Learn More

Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

Learn More

Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs. Markate?

Running a home service business is challenging—you want to ensure that your clients get the best experience possible, but admin and operational tasks get in the way. 

You need a solution that helps you manage these tasks, so that you can get the job done right, impress customers, and get paid instantly. 

Jobber and Markate both provide your business with a digital command center. But to choose the best fit you need to know how they help you run your business more smoothly. We explored three critical features: online booking, credit card payments, and client support. 

Jobber runs your field service business smoothly for you and your customers. That is why over 200,000 home service professionals across 50+ industries trust Jobber. 

See what you can do with these features or explore more options on Jobber’s pricing plans:

Online booking

Both Jobber and Markate let new leads request work through your website or social media. 

Through the online request form, customers can choose the service they want and select their preferred date and time. They can access the form via your website, social media, or the online customer portal. You get notified as soon as they make the request to complete the booking. 

Jobber users can also book new leads right from Google Search. When you connect Jobber with your Local Services Ads, you can capture new leads who are already searching for your services. They can book an appointment instantly within your available hours, while you remain in control of your schedule.

Credit card payments

Both Jobber and Markate accept credit card payments to help you get paid faster. However, Jobber offers more robust online payment options. 

Use Jobber’s mobile card reader to get paid on the spot, so you don’t waste time chasing down payments. Instant payouts allow you to access your funds seconds after the payment is received—even on weekends and holidays. The instant payout feature only costs 1% of the total fee—no hidden charges to steal your profits. 

Payment being processed with a credit card swiped through Jobber’s Card Reader.

Markate requires you to set up an account and integrate with a 3rd-party payment provider. The app integrates with PayPal, Venmo, Square, and other processors, so you’ll have to wait for 2-5 working days, on average, to get paid, depending on the one you choose.

Award-winning support on every plan

Having unlimited support when you need it is important to keep your business running successfully. Markate has limited support availability. Support is only available via its website, phone, and email within business hours. There’s no in-app chat. 

Jobber, on the other hand, offers unlimited phone, in-app chat, and email support. You can have someone ready to speak with you within 2-5 minutes and support you until the issue is resolved. Apart from troubleshooting, Jobber’s customer success team provides one-on-one training and demos when needed to ensure you are utilizing every feature on your plan. 

Overall, Jobber has award-winning customer support that outweighs Markate’s support.

Integrations built for your workflow

You make your money working on-site across different projects. Switching between different applications for admin work is a waste of precious time you’re never going to get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software, so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online is a complete cloud-based accounting solution. QuickBooks Online saves you time on bookkeeping, reporting, and financial management.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking, and know where your team is in real-time.

Markate app reviews vs Jobber

If you’re looking for Markate reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the Markate app, check out the App Store or Google Play Store.

As of writing, the Markate app has 202 reviews on the Google Play store and 107 reviews on the App Store. Jobber’s mobile app has 2.97K mobile app reviews on the Google Play store, and 5.8K reviews on the App Store.

Markate pricing vs. Jobber pricing

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you fully commit. Plus, you can always speak with our sales team if you’d like to talk to someone about which plan is best for you.

Markate offers one pricing plan for owner operators, plus an additional charge per employee for teams. Like Jobber, they also offer the option to choose between monthly and annual payment plans and you can test their product for 14 days with a free trial. But you’ll also have to pay an extra charge for features like online booking.

Why home service businesses choose Jobber over Markate

Over 200,000 home service pros choose Jobber over Markate because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber:

✅ Offers robust online payment options to ensure you get paid faster.

✅ Allows you to capture leads from Google search with instant booking.

✅ Provides unmatched support and 1:1 training, so you can efficiently run your business.

Jobber is a leading Markate alternative with all the features you need to run your home service business. All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

Markate has limited support availability. Support is only available via its website, phone, and email within business hours. There is no in-app chat.

Testimonial

See what customers say about Jobber