Jobber and ServiceTitan are field service software tools used by hundreds of thousands of service professionals who manage business operations and customer relationships.
Jobber helps home service run smoothly not just for you, but for your customers and your team as well. Jobber provides automatic quote and invoice follow-ups and a 24/7 customer portal, making it easy to win work and get paid faster.
ServiceTitan offers similar features to Jobber for enterprise service companies. The main difference between Jobber and ServiceTitan is that ServiceTitan doesn’t offer automated quote and invoice follow-ups, a customer portal, and ongoing training. Only Jobber offers these features on pricing plans designed for any stage of your business.
That’s why over 200,000 home service pros from over 50 industries trust Jobber—double the number of businesses that use ServiceTitan.
To compare ServiceTitan vs. Jobber, we’ll look at the specific features and services offered by each to determine which is best for your business:
Feature Comparison

Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
Only Jobber offers automatic quote and invoice follow-ups.
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Limited
Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily. Get templates customized with your company branding that clearly display the details of the work along with images of your products and services, optional line-items, and photos taken at the on-site assessment.
Only Jobber sends automatic quote follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales by up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices and collect online payments.
Only Jobber lets you automatically follow up with customers on overdue payments without lifting a finger.
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Limited
Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.
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Get paid instantly so you can have money to pay your bills, buy more materials, and more.
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Limited
Setup and Integrations
Integrate with your favorite home service apps and software to do more with your business.
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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Connect your MailChimp account and sync your new and existing customer details so you can start creating marketing campaigns.
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Additional Features
Unlimited live chat, phone, and email support, 7 days a week.
ServiceTitan offers initial assistance but does not provide the same level of support as you progress past the onboarding stage, and they aren’t open on Sundays.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.