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Listening Time 31 Minutes

8 Secrets to Building a Million Dollar Business

With Dominic Rubino

Episode Overview

Prepare for growth with these insights on refining your customer base, overcoming business bottlenecks, and leveraging strategic metrics for scaling in this dynamic episode. Discover practical strategies to attract the “good” customers and optimize your operations, from marketing to customer service. Learn how small, consistent improvements can dramatically reshape your business. Whether you’re looking to dominate your local market or streamline your operations, this episode packs powerful tactics to transform your business approach. Join host Adam Sylvester and Dominic Rubino, host of the Profit Tool Belt podcast.

Show Notes

  • Introduction to the episode and guests (0:30)
  • How get more of the “good” customers (1:00)
  • How to understand what your ideal customer is (2:53)
  • Reaching out to ideal customers, including both online and in person (4:14)
  • How to avoid becoming the bottleneck in your business (5:51)
  • Strategic planning and tracking the right business metrics (9:11)
  • The roles of marketing, sales, and customer service in business growth (11:31)
  • What Adam loves about Jobber, and how he uses it to run a successful business (13:10)
  • Why bottlenecks are like schoolyard bullies (14:05)
  • Making small, consistent improvements rather than large, dramatic changes (16:30)
  • Practical marketing strategies, focusing on dominating a neighborhood and client acquisition (21:00)
  • Reducing operational costs by minimizing travel time and optimizing client locations (24:45)
  • How accountability impacts business management, the benefits of having accountability partners (26:13)
  • Adam’s takeaway tips: you need to have a business owner mentality and get out of technician mode, don’t be the bottleneck – make small, weekly changes, and lastly, own the neighborhood where your best clients are (29:21)

About the speakers


Adam Sylvester



Adam started Charlottesville Lawn Care in 2013 and Charlottesville Gutter Pros in the fall of 2020, in Charlottesville, VA. He likes to say, “I do gutters and grass! When it rains the grass grows and the gutters leak!” He got into owning his own business because he saw it as a huge opportunity to generate great income while living a life that suited him. He believes that small companies can make a serious impact on their communities and on every individual they touch, and he wanted to build a company that could make a big difference. His sweet spot talent is sales and marketing with a strong passion for building a place his team wants to work. Adam values his employees and loves leading people. While operations and efficiency is not something that comes naturally to him, he is constantly working to improve himself and his business in these areas. 


Dominic rubino

profit tool belt

Website: Facebook: ProfitToolBelt LinkedIn: Dominic Rubino

Dominic Rubino, host of the successful Profit Tool Belt podcast, has been showing contractors how to work smarter, not just harder, by providing business coaching services since 2000. His coaching journey began with his own efforts to become a better leader and improve his business. As he applied what he learned, he discovered a passion for helping other contractors get to the next level by implementing simple systems, and building businesses with better clients and more profits. Over the years, Dominic has built and sold several multi-million dollar businesses, applying these same principles.

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