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Listening Time 25 Minutes

A Step-by-Step Guide for Maximizing Profit

With Tom Reber

Episode Overview

Discover how to maximize profits in your home service business with practical pricing strategies, proven upselling techniques, and mindset shifts that elevate your approach to sales. A step-by-step approach to setting profitable rates, training your team, and building a brand that attracts the right clients. This episode is packed with actionable insights to help you take control of your bottom line and avoid common pricing mistakes. Join host Adam Sylvester and Tom Reber of The Contractor Fight.

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Show Notes

  • [00:00] Introduction to the podcast and guest
  • [00:50] Aiming for at least 50% gross profit
  • [01:44] Knowing direct job costs vs. overhead
  • [02:55] Avoiding pricing mistakes by ignoring competitors’ rates
  • [04:25] Shifting money mindsets and valuing work appropriately
  • [05:39] Building brand and relationships to confidently raise prices
  • [06:39] Sales techniques: Roleplay, personal discipline, and lead generation
  • [07:46] Using software to manage and grow business efficiency
  • [08:58] Selling and upselling: Providing better buying experiences for clients 
  • [13:51] Conducting crew leader meetings and tracking weekly progress
  • [15:05] Creating a sales culture: Ringing the cash register daily
  • [16:30] The importance of continuous role-playing in fostering a sales culture
  • [17:28] Higher-level upselling strategies and descope techniques
  • [22:03] Avoiding the distraction of new services before mastering the core
  • [23:25] Adam’s Key Takeaways: Mind your own pricing, train and role-play your salespeople, educate where money goes

About the speakers

HOST

Adam Sylvester

CHARLOTTESVILLE GUTTER PROS AND CHARLOTTESVILLE LAWN CARE

Website: adamsylvester.com

Adam started Charlottesville Lawn Care in 2013 and Charlottesville Gutter Pros in the fall of 2020, in Charlottesville, VA. He likes to say, “I do gutters and grass! When it rains the grass grows and the gutters leak!” He got into owning his own business because he saw it as a huge opportunity to generate great income while living a life that suited him. He believes that small companies can make a serious impact on their communities and on every individual they touch, and he wanted to build a company that could make a big difference. His sweet spot talent is sales and marketing with a strong passion for building a place his team wants to work. Adam values his employees and loves leading people. While operations and efficiency is not something that comes naturally to him, he is constantly working to improve himself and his business in these areas. 

Guest

Tom Reber

The Contractor Fight

Website: thecontractorfight.com
YouTube: @TomReber
Instagram: @realtomreber

Tom Reber is the Founder of The Contractor Fight. His training has helped hundreds of thousands of home improvement contractors demolish mediocrity in themselves, at home, and in their businesses.  The Contractor Fight is the ultimate contractor business school. The Contractor Fight Community has given contractors a place to turn for education, encouragement, and camaraderie as they work toward their next levels of success. Tom has had a diverse career as a Campus Minister, HGTV Host, Contractor, and United States Marine. Through his podcast and YouTube channel, he equips and inspires home improvement contractors to step up their game.

About Masters of Home Service

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