3 Landscaping Bid Strategies to Bring In More Contracts [Expert Tips]
One of your biggest challenges as a landscaping business owner is to bring in more clients and win more jobs. After all, your success depends on it.
We sat down with the Dirt Monkey himself, Stanley Genadek of Genadek Landscaping and Excavating to talk about some of the best strategies for growing a profitable landscaping business.
Follow along in this resource to learn what Stanley had to say about client budgets, choosing residential or commercial jobs, and building relationships.
How to bid a landscaping job:
About our contributor
Stanley “The Dirt Monkey” Genadek has leveraged his network over the last 30 years to build a $1.5 million landscaping company. As an industry expert, he has built a huge following on YouTube and Instagram. He’s one of the legendary co-founders of Dirt Monkey University, which offers online webinars, one-on-one coaching and a mastermind group.
Determine the client’s budget
Providing accurate estimates is something that benefits both you and the client. After all, neither of you want to end up paying for extra costs.
Getting a budget from a potential client over the phone can be beneficial according to Stanley:
“I have to figure out a way that I can pull the budget from them because I need to be realistic before I head out on the road,” he explains.
While it can be hard to accurately quote a job over the phone, you can try to get a loose budget from the client, even if they’re unsure about their own budget.
He has a strategy for that:
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While you may not want to provide hard quotes over the phone in the beginning, you can start to get more specific as you specialize.
Stan took this approach: “I can diagnose any retaining wall, any size, over the phone so I stay inside my niche that I am literally super good at, and then that gives me the ability to give numbers before I ever get out to a site.”
Once you know a client’s budget, you can figure out if they’re a good fit for you. Plus, you win them over by showing them that you can work within their price range.
READ MORE: How to price landscaping jobs
Focus on commercial or residential landscaping clients
One of the first decisions you need to make is whether to focus on commercial or residential clients.
Although both have their pros and cons, Stanley personally prefers residential clients.
He says, “doing commercial work is a really fast way to go broke. The profit margins aren’t there.”
In his experience, “in the commercial world, our profit margins were 10-15%. On a residential job, our profit margins were 35-40%.”
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It can also be harder to budget and plan with commercial work. He explains:
Your client focus is your choice, of course.
Aside from cashflow, another big difference between clientele is your ability to build relationships.
Residential clients can require more effort in forming a connection, while commercial clients may be more focused on simply getting the best quote.
Form connections with clients
In Stanley’s experience, residential client relationships can benefit a lot from forming a strong connection.
“You have to make them feel like you’ve got their back. They want a feeling that they’re in good hands. You’ve got to become the person that cares the most about their project. Price becomes secondary.”
Don’t underestimate the benefits of a relationship with your client. Stanley admits that he has lost landscaping bids by not putting in enough effort from the start:
“I’ve lost jobs because I gave the low bid and didn’t effectively communicate or connect with the customer. I gave them a bid because they were one of five, or six, or seven that I had to do that day.”
“I couldn’t really allocate the amount of time necessary to really make that interpersonal connection with them, and I turned it in.”
Building and maintaining a good relationship with a client should start before you even take on a job. When you go to take a look at the property, try to talk to the client about something other than the project.
Stanley suggests, “make a connection with them. Talk about their dog. Talk about their family. I walked out of one meeting, and they said, ‘Oh, say goodbye to Uncle Stan,’ to their kids. I nailed that one, right?”
Keep that rapport going throughout the job. A client shouldn’t feel like you’re only taking an interest at the beginning.
Stanley involves his employees in this process.
The client wants to feel confident you know what you’re doing and that you’re there for them. Relationships build confidence. Relationships also help you upsell other services down the line, too.
Provide resources or tips. Take a few minutes to chat. A little bit of effort can end up going a long way.
The happier your clients are, the more likely they are to refer you to friends and family members.