How does HVAC customer management work in Jobber?
Jobber’s HVAC CRM system keeps client and job details at your fingertips with these customer relationship management features:
Create detailed client profiles you can access on the go
Customize your client profiles to save the details that matter most to your HVAC company—like HVAC unit details or warranty information.
Then search for them easily from the office or in the field with Jobber’s HVAC CRM app.
Quickly find details from past jobs or visits
Have a client’s full HVAC service history available at your fingertips—no more scrambling for info in the middle of a call.
Keep organized records of customer interactions
View your entire customer communication history, including booking confirmations, automated notifications, and on-my-way texts.
Turn sales leads into new customers
Tag potential customers as leads to manage them separately from clients.
What is HVAC CRM software?
Jobber’s HVAC service CRM helps you manage and organize your client details, job history, and communication. You can use customer relationship management HVAC software to track estimates, service requests, customer data, HVAC jobs, invoices, and billing details.
Managing your customer records in one place helps you improve your customer relationships and deliver a personalized experience that makes every customer feel like your #1.
With Jobber as your HVAC service software, your field technicians have access to all the customer information they need at their fingertips—without the back-and-forth calls to the office. That helps you deliver a professional service to every customer and increase customer satisfaction.
You can also use Jobber’s field service management software to send quotes, schedule jobs, dispatch HVAC technicians, manage job progress, and invoice your customers.
For your Business:
• Provide HVAC technicians with digital access to work orders, customer information and service request details they need to get the job done right
• Save time and headaches with client profiles that are always up to date with customer communication and service history
For your Customer:
• Avoid the hassle of providing contact details more than once
• Be confident that your personal information is secure and only accessible to HVAC technicians who need it
Integrations that fit the way you work
Jobber connects with your favorite apps and software to save you time.
Easily sync customer, invoice, and payment information between Jobber and QuickBooks Online accounting software.Learn More
Use FleetSharp’s live GPS tracking to know where your HVAC technicians are in real time.Learn More
Save time when you move info automatically between Jobber and 1,500+ web apps.Learn More
Find more HVAC customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more.Learn More
Availability depends on location and planSee All Integrations
Over 200,000 home service pros trust Jobber
“Now, we know exactly who paid.”
My secretary would burn up a lot of time calling and sending emails trying to get payments from customers. With Jobber, we know exactly who paid right away through email.