Run a Highly Efficient Business (Without Cutting Costs)
In this episode of Masters of Home Service, host Adam Sylvester talks about how to cut operating expenses in your business with Andy Weins (Trash Talk Business Podcast) and Terence Chan (Impetus Plumbing).
– Know where money is going and cut expenses, not investments (01:21)
– Don’t cut corners to cut costs—improve efficiency to make more money (02:50)
– How to judge whether your business is efficient (04:28)
– Automation is the first step in saving costs (05:43)
– Three steps to scaling: delegate, automate, or eliminate tasks (06:56)
– Run your business faster and more smoothly with Jobber (09:12)
– Consistent marketing means consistent business, so keep investing in it (09:55)
– The more discipline you have, the more freedom you have (11:26)
– Why your ego is costing you (12:37)
– Delegate from day one (14.32)
– Don’t blame the people you hire (15:49)
– Name your three biggest priorities and tackle them (16:39)
– How a strong culture makes teams more efficient (18:47)
– Ownership holds teams together (19:59)
– Cheap materials = Expensive headaches (23:32)
– TL;DR: Adam’s top takeaways: Cutting costs is a matter of efficiency, consider how cuts will impact the business, and never cut working costs. (25:15)
About the speakers
CHARLOTTESVILLE GUTTER PROS AND CHARLOTTESVILLE LAWN CARE
Adam started Charlottesville Lawn Care in 2013 and Charlottesville Gutter Pros in the fall of 2020, in Charlottesville, VA. He likes to say, “I do gutters and grass! When it rains the grass grows and the gutters leak!” He got into owning his own business because he saw it as a huge opportunity to generate great income while living a life that suited him. He believes that large companies can make a serious impact on their communities and on every individual it touches, and he wanted to build a company that could make a big difference. His sweet spot talent is sales and marketing with a strong passion for building a place his team wants to work. Adam values his employees and loves leading people. While operations and efficiency is not something that comes naturally to him, he is constantly working to improve himself and his business in these areas.
Andy Weins is the owner of Camo Crew Junk removal, a veteran-owned business in Butler, WI, which provides services in junk removal, hauling, demolition, deconstruction, and logistics for the waste and recycling industries. The idea for his business began as a side hustle in 2009, and in 2016, after his last deployment, he took a bet on himself and jumped into full-time entrepreneurship. Andy and his team understand the importance of hard work, dedication, and service to their community, and he is honored to be able to hire, train, and employ other local Veterans. He is also proud of his company’s environmental initiatives. They keep 80% of the material they pick up out of the landfill, and he uses his platform to teach others in the industry about environmental responsibility.
Terence Chan is the founder and president of Impetus Plumbing and Heating, Ltd based in Vancouver, BC, which he started in 2014. The company provides residential plumbing and heating services. He is a young, aspiring entrepreneur who loves working with his hands and constantly tries to improve his craft and his trade. He has a special interest in social media marketing, and he’s made it a focus for his whole team. When he’s not working with his tools, he’s in his creative space making content for his viewers. His goal is to change the world’s perspective on blue collar trades and show people what plumbing and heating is all about.
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