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Listening Time 31 Minutes

Best AI Tools and Apps for Your Service Business

With Judith Virag, Paul Jamison and Phil Risher

Episode Overview

Are you looking to embrace AI in your service business? Learn how to use AI in customer service, marketing, and daily business operations. Discover how to integrate AI for automating responses, creating standard operating procedures, and enhancing overall business efficiency while still keeping a personal touch in customer interactions. This episode also addresses the challenges and potential limitations of relying on AI and balancing advanced technology with practical business needs. Join host Adam Sylvester, Judith Virag, owner of Clean Club Calgary, Paul Jamison, host of the Green Industry Podcast, and Phil Risher, owner of Phlash Consulting.

Show Notes

– Introduction to the episode and guests (0:10)

– How Judith uses AI in her business operations like HR, marketing, and handling difficult conversations (1:30)

– Practical uses of ChatGPT in customer service and automating it with other tools (2:40)

– How to use AI for marketing and planning campaigns (5:17)

– How to prompt ChatGPT when prompting for content creation (6:40)

– Using AI for creating Standard Operating Procedures (SOPs) (8:05)

– How cutting edge apps keep you on track and focused in your business (10:00)

– Drawbacks and limitations of AI (11:33)

– Get more jobs by using webforms and automation to respond to customer inquiries (13:28)

– How to keep the “human touch” that gets lost with AI (14:00)

– Using to create a chatbot that uses your own content to sound more personable (15:05)

– What the guests love about Jobber (16:15)

– Other useful apps for business management and training (Trainual, Trello and Asana) (18:18)

– Turning website chats into text messages for better lead management (22:09)

– More business apps to streamline management and operations like Zapier (23:02)

– Recommendations on how to adopt AI and potential caution needed (26:04)

– Gamifying tasks with employees with “Automate Motivate” app (28:25)

– Add your location to ChatGPT for more precise responses, use ChatGPT to help create SOPs and other supporting documentation, don’t be afraid to embrace AI (29:09)

About the speakers


Adam Sylvester



Adam started Charlottesville Lawn Care in 2013 and Charlottesville Gutter Pros in the fall of 2020, in Charlottesville, VA. He likes to say, “I do gutters and grass! When it rains the grass grows and the gutters leak!” He got into owning his own business because he saw it as a huge opportunity to generate great income while living a life that suited him. He believes that small companies can make a serious impact on their communities and on every individual they touch, and he wanted to build a company that could make a big difference. His sweet spot talent is sales and marketing with a strong passion for building a place his team wants to work. Adam values his employees and loves leading people. While operations and efficiency is not something that comes naturally to him, he is constantly working to improve himself and his business in these areas. 




Facebook: cleanclubcalgary
Instagram: @cleanclubcalgary

Judith Virag is the proud founder of Clean Club Calgary, a residential and commercial cleaning company that has kept homes and businesses sparkling in Calgary, AB since 2019. Tired of the endless shuffle of papers and the lack of responsibility in her old job as an executive assistant, Judith took a leap into entrepreneurship and has built a business where accountability and hard work are valued. With a strong knowledge of cleaning handed down by her mother, and a passion for business growth and delivering excellent service, she gets satisfaction from doing the physical labor involved in the job. Her knack for administration and tech has given her an edge where many peers struggle, while her quick problem-solving skills keep customers happy and operations running smoothly. Judith has transformed Clean Club Calgary into a trusted name, ensuring it’s not just about cleaning—it’s about providing service where it truly matters.



Green Industry Podcast

Instagram: @greenindustrypodcast
YouTube: @GreenIndustryPodcast

As an Atlanta, GA-based entrepreneur and leader in his field, Paul Jamison is the proud host of the esteemed Green Industry Podcast. His entrepreneurial journey began in 2011, out of the trunk of his Honda Accord. What started as a means to “cut that grass and make that cash” transformed into a deep-rooted love for the landscaping industry and a fascination with the intricacies of small business management. In 2018, Paul created the Green Industry Podcast, where he shares practical strategies and personal experiences and lessons to guide  lawn care and landscaping business owners towards success. His zeal for growth and innovation extends to a passion for marketing and he’s spent countless hours learning the art of attracting and retaining customers, and unlocking the potential of social media as a marketing tool.



Phlash Consulting

LinkedIn: Phil Risher
YouTube: @phlashconsulting

Phil Risher founded Phlash Consulting in the Washington, D.C. Metro Area in 2019. He’s a local marketing expert, who specializes in helping businesses scale. His company helps local service businesses boost sales and fill their schedules using the unique “Phlash Customer Journey” framework to create a professional marketing system. This approach has helped clients grow their revenue by over 20% annually. Before founding Phlash Consulting, Phil was a director of business development at a major air duct cleaning company. He was tired of working with generic marketing firms that didn’t understand his industry, so he decided to start his own. Phil’s company combines digital marketing and business development strategies, and works directly with staff and business owners to help them grow. He builds strong partnerships with his clients, and most have stayed with him for over two years.

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