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Service dispatch software that frees up your time

Efficiently dispatch your field service crews with less stress and effort. Use Jobber to schedule service requests faster, prepare your team for every job, and deliver seamless customer service.

Service dispatching software by Jobber

How does field service dispatching work in Jobber?


Manage customer requests with less effort

Easily receive work requests from customers through a customizable request form shared on your website, social media, or client hub.

Jobber helps you track, manage, and convert those requests into site assessments that you can dispatch right away.

Site assessment in Jobber with notes and photo attachments
Drag and Drop Calendar

Avoid scheduling mistakes and save time

Toggle between five different calendar views—including a day view, week view, and more—to get a clear visual of crew availability.

Easily reschedule a job by dragging it over to a different day or time. Teams get automatically notified their schedules change.

Five different calendar views in Jobber's drag and drop calendar
Job Details & Forms

Equip your crew with job info at their fingertips

Jobber lets your on-site crews access instructions, photos, job forms, and checklists from the field so they can complete the job exactly as planned.

Job checklist with tasks for a cleaning job in the Jobber mobile app next to a printed job order
GPS Tracking

Use team locations to make better dispatching decisions

Make quicker scheduling decisions and keep tabs on team progress. Jobber lets you track your field service vehicles in real time, from anywhere.

Employee GPS locations shown on a map view in Jobber
Automated Visit Reminders

Keep customers informed about appointments

Jobber sends automated emails or text messages to ensure customers are ready for your crew’s arrival. 

Customers can click through to client hub, where they can review details, view assigned team members, and confirm or request a change if necessary.

Appointment details in client hub and a visit reminder message sent through the Jobber mobile app
On-my-way Texts

Prepare clients for your crew’s arrival

With one click in the Jobber mobile app, send a standardized text message letting customers know your service team is on the way (or running late).

On-my-way text sent from a service provider to a customer through Jobber

What is service dispatching software?

Service dispatching software like Jobber helps you schedule and assign field service work, then prepare crews and customers for the job—all from one platform.

Here’s how Jobber saves time and effort for service dispatchers:

  • Instantly convert a work request into a job you can schedule in your calendar
  • Assign the job to the nearest or first available crew
  • Equip your team with instructions, photo attachments, and job checklists to ensure the job is done right
  • Send on-my-way texts and visit reminders to prevent customer no-shows

Plus, all the information you capture in your initial request form flows all the way through to the quote and invoice, so you never have to re-enter job or customer details.

For your Business:

• Reclaim time spent managing schedules

• Reduce back-and-forth customer communication

• Equip crews with the information they need to get the job done right

For your Customer:

• Receive immediate confirmation after booking a service appointment

• Get reminders about upcoming visits, plus text messages when they’re on the way

• Be confident the service provider is prepared for a quality job

Integrations that fit the way you work

Jobber connects with your favorite apps and software to save you time.

Availability depends on location and plan

See All Integrations

Over 200,000 home service pros trust Jobber

I love that my technicians can access it while they’re in the field.

I love that my sales representatives can access it from their iPads onsite at a sales bid. I love that my office can access it from their computers, whether they be at home or in the office.

Christine Hodge Clearview Washing