ZenMaid vs Zenbooker: Which is Best for Running Your Business?
Which is better management software for your home service business: ZenMaid or Zenbooker? See how their features compare so you can choose the best solution for running your business.
ZenMaid and Zenbooker are business management tools that help service professionals run smoother operations with quoting, invoicing, and job management features. However, both tools lack critical job management and online payment features that give your customers a more convenient and professional experience.
For a more comprehensive solution that helps you manage your business and impress customers, you may want to consider Jobber.
Jobber has more robust features to help you run a smoother operation, get paid 4x faster, and provide a seamless experience for your customers. That’s why more than 200,000 field service pros rely on Jobber to run their service business.
Let’s look at the specific features ZenMaid, Zenbooker, and Jobber offer and see how they compare to determine which is best for your business.
Feature Comparison
customer management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
ZenMaid and Zenbooker don’t support two-way texting.
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Limited
Limited
Job tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep everyone accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
ZenMaid doesn’t let you send custom email or text follow-ups to customers you haven’t heard back from, so you may be leaving work on the table.
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Limited
Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.
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Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing & payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
ZenMaid cannot batch invoice clients and doesn’t send automatic invoice follow-ups.
Zenbooker doesn’t let you send batch invoices, which is useful when you fall behind on invoicing, or if you just prefer to invoice all at once.
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Limited
Limited
Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.
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Get paid instantly, so you can have money to pay your bills, buy more materials, and more.
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setup and integrations
Integrate with your favorite home service apps and software to do more with your business.
Zenbooker only integrates with Stripe and Google Maps as of this writing.
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Limited
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional features
Unlimited live chat, phone, and email support.
ZenMaid only offers email support.
Zenbooker offers a knowledge base and email support via a form on its website.
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Limited
Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android apps. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
Zenbooker has a mobile web app, which means you can only access the app on the go through a browser.
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Limited
Find out how your field service business is really doing. Customize your reports so you see the most important information, view in-product, or export to Excel or CSV files.
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Jobber Reviews
What can ZenMaid do vs Zenbooker? And how does Jobber compare?
Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.
ZenMaid and Zenbooker help you manage daily operations. However, as a leading ZenMaid and Zenbooker alternative, Jobber offers critical features to help your field service business run more smoothly for you and your customers.
To help you choose the best option, we’ve looked at four features across each solution: job details, invoicing, payments, and customer support.
Job Details
ZenMaid
ZenMaid lets you can track important job details in one place, and your team can access them on the go. However, ZenMaid currently doesn’t have a job forms feature. This means you won’t be able to create checklists to effectively prepare your team, maintain accountability, and ensure consistent performance for all jobs.
Zenbooker
Zenbooker doesn’t offer a job details feature to track and manage important information. This means your team can’t easily access the information they need while on the job site. Furthermore, you can’t create checklists to help your team succeed, stay accountable, and maintain consistent performance for all jobs done using the software.
Jobber
Jobber offers useful job management features to get everyone on the same page with the work to be done on-site. You and your team can easily share pictures and detailed notes, whether you’re in the office or at the work site. You can also create checklists to train new employees, ensure everyone is accountable, and maintain high-quality service on every project. Then send checklists to customers to confirm what was done on-site.
Plus, Jobber’s custom job forms feature makes it simple to collect and organize job-related information, which is especially helpful when you have multiple sites or jobs in a day. You can customize fields on your clients’ files to keep track of important details like entry codes or pets at the property. You can also instantly attach notes and files, such as PDFs and images, and link them to quotes, jobs, and invoices, all within the Jobber app, making it easy to stay organized and efficient.
Invoicing
ZenMaid
With ZenMaid, you have the ability to create and customize invoices to send to your clients. However, it doesn’t offer automatic invoice follow-ups or the option to batch invoice clients. This means that all invoicing tasks must be done manually. If you have a lot of work to handle, this manual process can significantly slow down the invoicing and payment collection when the job is complete.
Zenbooker
With Zenbooker, you can create, customize, and send invoices to your customers. You can also send automatic invoice follow-ups to avoid delays in getting paid. However, it does not offer the option to send batch invoices, which can be useful when you have a backlog of invoices or prefer to send them all at once.
Jobber
Jobber makes it easy for you to create professional invoices, complete with accurate job details, and ready to send to your customers with just one click. Customer-friendly templates can be customized with your company branding, contact information, and disclaimer.
If you have fallen behind on invoicing or just prefer to send them all at once Jobber’s batch invoicing can help. Simply select the jobs you want to invoice and send them all together with just a couple of clicks. And if your customers prefer to receive invoices by regular mail, Jobber can even generate the invoices and envelope labels for you to print.
With Jobber, you can easily keep track of the status of all your invoices and receive reminders to send invoices for recently completed jobs. What’s more, Jobber automatically sends follow-up messages to remind customers about overdue payments. This means you can stay on top of your invoicing and get paid for your hard work without any extra effort.
Payments
ZenMaid
With ZenMaid, you have the convenience of accepting credit card payments. However, to receive payments, you would have to rely on third-party applications that can take 2-5 working days. This wait time can make it difficult to control your cash flow. However they don’t currently offer a mobile card reader to collect payments in-person and you cannot receive instant payouts, which can make managing your cash flow challenging.
Zenbooker
Zenbooker lets you accept credit card payments, which can make things easier for you and your customers. However, there’s no mobile card reader available for in-person payments, and you can’t receive instant payouts, which can make managing your cash flow challenging.
Jobber
Jobber provides convenient payment solutions to help you get paid up to 4x faster compared to traditional checks. These payment options are available on any Jobber plan without any additional monthly or setup fees. You only pay when you get paid.
Use Jobber’s mobile card reader to accept payments on the spot, eliminating the need to chase down payments from your customers. Or let customers make payments online via credit cards, ACH bank transfers, Apple Pay, and Google Pay. You can also get paid without lifting a finger. Jobber automatically charges customer cards saved on file—perfect for recurring work.
Furthermore, Jobber’s instant payouts feature enables you to access your funds within seconds after receiving payment, even on weekends and holidays. There are no hidden charges, just a 1% fee based on your total fee. Overall, Jobber offers an excellent solution for efficient payment management and maintaining a healthy cash flow.
Customer Support
ZenMaid
ZenMaid only offers email support. Plus, there’s no training for users. Instead, it has an online store where it compiles paid courses on specific topics.
Zenbooker
Zenbooker offers a knowledge base and email support via a form on its website.
Jobber
Jobber’s customer service team is dedicated to helping you succeed in organizing and growing your business. That’s why they provide award-winning support through unlimited phone, in-app chat, and email assistance. When you reach out to the Jobber support team, you can expect to speak with someone within just 2-5 minutes. They understand the frustration of being put on hold for a long time, so they prioritize minimizing waiting periods.
Furthermore, Jobber offers personalized one-on-one training and demos to ensure you make the most out of their features. If you have any concerns or questions, their comprehensive Help Center provides valuable articles and walkthroughs to assist you along the way. Jobber is committed to providing the support you need to thrive with their platform.
Integrations built for your workflow
You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back.
Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.
QuickBooks Online
QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management. ZenMaid and Jobber integrate with QBO, but Zenbooker doesn’t.
Mailchimp
Attract more customers with ready-to-run email marketing campaigns, postcards, Facebook ads, and more. ZenMaid and Jobber integrate with MailChimp, but Zenbooker doesn’t.
Zapier
Save time when you move info automatically between Jobber and 1,500+ web apps. ZenMaid and Jobber integrate with Zapier, but Zenbooker doesn’t.
FleetSharp
Optimize your field operations with live GPS tracking and know where your team is in real time. Jobber integrates with FleetSharp, while ZenMaid and Zenbooker don’t.
ZenMaid pricing, Zenbooker pricing, and Jobber pricing
ZenMaid has pricing information on its website and offers a limited free plan.
Zenbooker offers a 14-day free trial and three transparent pricing tiers, which cater to the needs of local, growing, and national service businesses and franchises.
Jobber provides a 14-day free trial and transparent pricing. You can check Jobber’s plans and pricing on the website and test the product before making a final decision. Or, speak with a member of their sales team to help you decide which option is best for your business.
ZenMaid app reviews, Zenbooker app reviews, and Jobber app reviews
If you’re looking for ZenMaid and Zenbooker reviews, look on trustworthy sites like GetApp or Capterra. For real user reviews of the ZenMaid app and Zenbooker app, check out the App Store or Google Play Store.
As of this writing, the ZenMaid app has 182 reviews on Google Play Store and 53 reviews on the App Store. The Zenbooker app isn’t available on the Google Play store and App Store, as you can only access it via a web browser. Jobber’s mobile app has 3.09K mobile app reviews on the Google Play Store and 6.3K reviews on the App Store.
Why home service businesses choose Jobber over ZenMaid and Zenbooker
Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons businesses choose Jobber over ZenMaid and Zenbooker:
✅ Invoice and get paid up to 4x faster with convenient online payment options
✅ Job forms and checklists get everyone on the same page with the work to be done on-site and help to deliver consistent service every time
✅ Saves up to seven hours a week on administrative tasks for service pros
Jobber is a leading ZenMaid and Zenbooker alternative with all the features you need, demonstrating its commitment to the growth of your business through incredible customer service and award-winning, 1:1 product coaching.
ZenMaid only offers email support. Plus, there’s no training for users. Instead, it has an online store where it compiles paid courses on specific topics.
Zenbooker offers a knowledge base and email support via a form on its website.
All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes.