Software Comparison

Jobber vs Leap – Which is Best for Running Your Business?

Which is better management software for your home service business: Jobber or Leap? See how their features compare so you can choose the best solution for running your business.

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Jobber and Leap are business management tools that help service businesses across industries efficiently run their operations and impress customers.

Leap, formerly known as JobProgress, is a field management tool for home improvement contractors, with features for CRM, estimating, and commission tracking. But, Leap doesn’t provide key features for improving the customer experience, like online booking and automated follow-up messages.

Jobber helps home service run smoothly for you,  your customers, and your team. With powerful features for quoting, invoicing, online booking, scheduling and dispatching, and online payments, business owners who use Jobber save seven hours a week on average. That’s why over 200,000 home service pros trust Jobber.

To compare Jobber vs Leap, we’ll look at the specific features and services offered by each to determine which is best for running your business.

Feature Comparison

Leap
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.

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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

Leap doesn’t provide two-way texting or automatic follow-ups for important messages. 

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Limited

Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

Leap users can’t suggest optional add-on services or packages directly on quotes. Leap also doesn’t automatically send follow-up messages to customers who haven’t answered your quote. 

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Limited

Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

Leap doesn’t send automatic follow-ups for unpaid invoices, so you’ll need to spend time manually tracking down payment.

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Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

Leap doesn’t offer automatic payouts, so you’ll spend more time managing your cash flow. 

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Limited

Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more. 

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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Setup and Integrations

Integrate with your favorite home service apps and software to do more with your business.

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Enjoy unlimited live chat, phone, and email support.  

Leap doesn’t offer instant chat for immediate support. 

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
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(Based on 620 reviews)
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(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What can Jobber do vs Leap?

Running a home service business is challenging. You want to deliver the best customer experience, but administrative and operational tasks can get in the way. You need a solution that helps the entire job run smoothly, from quoting and scheduling through to payment.

Jobber and Leap (formerly Jobprogress) are both designed to help you manage daily operations. But, as a leading Leap alternative, Jobber offers a number of features that can help your home service business run more smoothly, not just for you, but for your customers as well. 

We’ve taken a detailed look at 4 key features: quoting, scheduling & dispatching, invoicing, and online payments:

Quoting 

Leap lets you easily create quotes and automatically deliver them to customers via email or text. However, it doesn’t let you include additional line items, which limits your ability to win bigger jobs. 

Plus, Leap doesn’t send automated follow ups to customers who haven’t answered your quotes, so you risk letting customers slip through the cracks. 

Jobber quotes let new leads experience first-hand the quality of service they can expect from your business. Quotes are professionally designed and interactive, allowing customers to select additional services and approve the updated total. And they’re a breeze to create as well, with Jobber helping you set the perfect price every time. 

To keep work moving forward, Jobber automatically sends a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. When customers are ready, they can visit Jobber’s online customer portal to easily approve, pay a deposit, or provide a signature.

image of a quote follow up text sent through Jobber

Scheduling and dispatching

Leap provides you with a calendar to easily schedule and track upcoming appointments, letting you switch between views for efficient booking. It also offers a routing feature, so you can find the best way to get from site to site. 

However, Leap doesn’t have a GPS tracker, so you can’t see exactly where your crew is and identify who is closest to the next job site. 

With Jobber, scheduling work and communicating it to your customers and crew has never been easier. Every appointment is tracked in the Jobber calendar, which is designed specifically for the needs of home service businesses.

 Choose from five different calendar views to get a clear visual of crew availability to avoid overbooking, underbooking — or the dreaded double booking. Then simply drag and drop to reschedule jobs or reassign to a different team member. Your employees will automatically get a notification on their phones when you make a schedule change to their workday, thanks to team push notifications.

Jobber also lets you maximize your team’s productivity during dispatching with route optimization. Use the map view to visualize your visits for the day, and automatically generate the fastest, most fuel-efficient route.

image of routing in Jobber

Plus, as new work comes in, you can simply assign it to the closest team member based on their GPS waypoint.

Invoicing

Leap lets you create invoices complete with line items out of a stored database and create invoices that include all quote amendments and any additional work. However, it doesn’t send automatic follow-up messages for unpaid invoices, so you’ll have to chase down customers for payment.

With Jobber, you don’t have to set aside time from your busy schedule to handle invoicing. With one click you can generate a professional invoice, that includes all of your job details, ready to send to the customer by email or text. 

Then use Jobber to track the status of all your invoices at a glance. See which invoices are sent or outstanding, and get reminders to send invoices for jobs you’ve just finished. When an invoice is overdue, Jobber automatically sends a customized email or text follow-up to customers to remind them to pay their outstanding invoices — so you can stop chasing payments.

Online payments

Leap lets you accept payment from your customers through credit cards and ACH bank payments. But, Leap doesn’t provide instant payouts, so you still need to manage your cash flow while you wait for payment to clear.

Jobber lets your customers pay online with a credit card, or by bank payments (ACH). Or, you can use Jobber’s card reader to get paid on the spot, with one tap, as soon as the job is finished. These convenient online payment options get you paid up to 4x faster.

Jobber even lets you set up automatic payments to help you get paid without lifting a finger. Jobber automatically charges the customer’s card saved on file—the perfect option for recurring work. Plus, Jobber’s tip collection helps you and your team get rewarded for excellent service, by making it easy for customers to add a tip when paying invoices online.

With Jobber’s instant payouts feature, you get access to funds just seconds after a payment is received—even on weekends and holidays—to help you better control your cash flow.

Integrations built for your workflow

You make your money working on-site across multiple projects. Switching between different applications for admin work is a waste of precious time you’ll never get back. 

Jobber saves you time by seamlessly integrating with your favorite apps and software so you can run your business better and achieve your milestones.

QuickBooks Online

QuickBooks Online (QBO) is a complete cloud-based accounting solution. QBO saves you time on bookkeeping, reporting, and financial management. Leap also has a QBO integration.

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real time.

Leap pricing vs. Jobber pricing

Leap has transparent pricing on its website about its single pricing option. However, if you want to learn more about the product, you need to book a live demo with the sales team. They also have a one-time setup fee. 

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you fully commit. Plus, you can always speak with their sales team if you’d like to talk to someone about which plan is best for you.

Why home service businesses choose Jobber over Leap

Over 200,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers. 

Here are the top reasons why businesses choose Jobber over Leap:

✅ Controls your entire operations in one place—quoting, scheduling, invoicing, and payments

✅ Impresses customers with 24/7 access to a convenient, professional online customer portal to request work, approve quotes, and make payments

✅ Saves business owners up to 7 hours a week on admin tasks

Jobber is a leading Leap alternative with all the features you need, demonstrating its commitment to the growth of your business through incredible customer service and award-winning, 1:1 product coaching.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes. 

Leap customers can access support through email and a toll free number. However, there’s no live chat option to quickly address simple issues. 

Testimonial

See what customers say about Jobber