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The customer factor App Alternative

Comparing JOBBER VS the customer factor

Jobber is a powerful yet simple The Customer Factor app alternative with all the features
you need to organize your field service business, at a straightforward price.
Here’s why you should try Jobber.

Top-rated window cleaning businesses run on Jobber

Jobber is your business’s command center. Our easy-to-use app powers your sales, operations, and customer service—all in one place.

Jobber vs The Customer Factor

Impress clients and send automated appointment reminders and on-my-way text messages with Jobber and The Customer Factor.

Jobber’s client notifications help you keep customers informed, even when you’re too busy to make the call.

Learn about client notifications with Jobber

Schedule and dispatch your team with Jobber and The Customer Factor.

With Jobber, you can schedule your team using different calendar views to get clear visibility of availability and avoid overbooking with just a few clicks.

Learn more about scheduling and dispatching with Jobber

Jobber’s client hub makes it easy for your customer to request work, approve quotes, and pay invoices.

Helping you build better customer relationships, and get paid faster.

Jobber includes client hub on every plan at no additional charge. The Customer Factor doesn’t offer the same level of customer service.

Learn about Jobber’s client hub

Jobber’s customer service team is dedicated to helping home service businesses get organized and grow their business.

Find the customer support you need by phone, in-app chat or email, and speak to a real person in under a minute.

Learn more about Jobber’s in-app customer support

Your business depends on providing quality service, every visit.

Jobber’s custom to-do-lists and on-site inspection forms helps you manage your team and exceed customer expectations.

The Customer Factor can’t say the same.

Learn about job forms and checklists

Grow your business with the free online resources available on Jobber Academy.

Jobber Academy offers industry specific support including: expert advice to get more customers, free estimating tools, and more.

The Customer Factor customers don’t have the opportunity to learn and grow through trusted resources.

Check out Jobber Academy’s expert online resources

Last Updated: September 2021

(Based on 540 Capterra reviews)
(Based on 81 Google reviews)
(Based on 540 Software Advice reviews)
(Based on 67 QuickBooks reviews)

Customer Communications

“One of the most important factors of running a business is customer communications, and Jobber improves communication, with notifications about the service we’re providing. Text notifications are awesome.”
Bengie Morales, Mad Mower Lawn Care Service

Scheduling and Dispatching

“Jobber puts my business in a position to be extremely efficient. Having our billing, routing, and scheduling all in one place is a huge benefit.”
Jordan Williams, Triton Cleaning Service

Client Hub

“Client hub is a phenomenal tool for anybody in the service industry. It allows communication back and forth for clients making it super easy for them. It makes it super easy for a client to say ‘Hey, I want something done’ or ‘Pay attention to this on your next visit.'”
Brad Lloyd, Your Way Lawn Care, LLC

Award-Winning Customer Service

“The most important factor in my choosing Jobber is the people behind it. That’s what sold me. When you talk to someone on the support team, they listen. You have an idea, and they listen.”
Brian and Kristy Boase, MIL-SPEC Landscaping

Job Forms and Checklists

“Jobber helps me stay organized and helps me manage my team with ease.”
Jaime Gonzales, JG Services Company
The Bottom Line
Our customers deliver more than $15+ billion annually in services. Join them.


Struggling with invoicing, scheduling, payments, and keeping track of really important info? Check out our basic features or explore more options on our other pricing plans.

Quoting and Invoicing

Customize Jobber quotes and invoices. Include your branding, discounts, required deposits, and contract terms, and collect all payments through Jobber.

The quoting process automatically begins once you schedule on-site assessments. Your clients can sign and approve quotes, or request changes right in client hub. Finish up with a deposit collection after a quote is approved.

Jobber will remind you to create and send invoices and track payment progress along the way.


Credit Card Payments

Accept credit cards right on the job site, or give your clients the opportunity to pay online through your client hub when you send them an invoice.

You can securely save your client’s credit card information with Jobber’s online credit card payments and instantly charge them when work is done.

Jobber payments

Client Hub

Client hub allows your clients to view their records, pay outstanding invoices, and request new work. It’s all in one place and at their convenience.

Clients can access client hub through a secure personalized link included with each of your emailed quotes and invoices. That means no pesky passwords, just great customer service.

Image of Appointment Reminder Software with Appointment and Technician Details

Scheduling and Dispatching

Schedule faster—create a job, choose a client, and assign it to your team based on their daily progress meters. Easily make adjustments on the fly.

Sort your calendar items and tasks by status (such as unscheduled, overdue, upcoming, or completed) and get a clear visual of multiple team members’ availability. You’ll never overbook, underbook, or doublebook again.

scheduling software for service businesses

Powerful CRM

Keep track of important client details whether you’re at the office or out in the field. Your team will never drop the ball, and everyone will always be on the same page.

Jobber’s CRM is fully customizable. See full client billing and invoice history, search for client information, and attach PDFs and photos to accounts. You can easily search for specific information and client accounts.

Everyone on your team will have access to important details that will improve efficiency and customer service.

Field Service CRM - Client History


Jobber offers 20 built-in customizable reports. You’ll always know exactly how your business is doing.

Get reports on finances, service, work, and clients so you can make smart business decisions that impact your bottom line and customer satisfaction.

reports in jobber
Voted # 1 most popular & most affordable SOFTWARE (Based on 518 GetApp reviews)

Frequently Asked Questions

Yes! We offer an app that works on iOS and Android phones. That way, your whole team can use Jobber when they’re out in the field.
There are no activation fees when you sign up with Jobber. Everything in your plan is included in the monthly or annual subscription fee, including customer and technical support.
Start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber account screen. Otherwise, give us a call at 1-888-721-1115, ext. 2. We’re available Monday to Friday, 6:15 am to 5:00 pm MT (8:15 am to 7:00 pm ET).
We offer various pricing plans to suit your business and team’s needs and goals.
We sure do! Jobber supports multi-user capability based on different pricing plans.
Try Jobber for free

Jobber is a leading The Customer Factor alternative with all the features you need to grow your window cleaning business, plus award-winning customer service that can’t be beat.

Start your free 14-day trial

Get all the features and support. No credit card or contract required.

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