Software Comparison

Jobber vs. AccuLynx – Which is Best for Running Your Business?

Which is a better management software for your home service business: Jobber or AccuLynx? Find out how their features compare so you can choose and run your business with the best solution.

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Jobber and AccuLynx are popular service management tools that thousands of home service pros use to manage their operations and customer relationships. 

Jobber and AccuLynx are popular service management tools that thousands of roofers and other home service pros use to manage their operations and customer relationships.

The main difference between Jobber and AccuLynx is that Acculynx exclusively serves roofing contractors and splits its features into two separate apps for admin and crews, so you’ll need to switch back and forth between apps depending on which features you need. Jobber provides roofers and service pros in over 50 other industries with a single, central app for managing all of your operations from one place. 

Rated the #1 Field Service Management Software according to Capterra, Jobber makes it easy to run your business from anywhere through desktop, iOS, and Android. And unlike AccuLynx, you can try all of Jobber’s features free for 14 days — no credit card required.

Let’s have a look at a side-by-side comparison of Jobber vs. AccuLynx to see which one is the better option for your business.

Feature Comparison

AccuLynx
Customer Management

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.

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Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

AccuLynx offers online booking through third party integrations only.

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Limited

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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Job Tracking

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.

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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.

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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.

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Get accurate information on how much time your team spends on each job.

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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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Quoting

Create, send, and track professional quotes your customers can understand and approve easily. 

AccuLynx doesn’t let you send customized email or text follow-ups to customers you haven’t heard back from, so you may be leaving work on the table.

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Limited

Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.

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Sell higher-value jobs and packages by letting your customers pay over time.

Jobber users increase sales up to 20% when they offer consumer financing on their quotes.

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Invoicing and payments

Create professional invoices, batch invoices, collect automatic payments, and send automatic invoice follow-ups right from the app.

AccuLynx doesn’t let you automatically schedule customized email or text follow-ups to customers who haven’t paid, so you may be leaving money on the table for longer.

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Limited

Manage payments and work in one place you work, so you don’t miss a thing. 

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Let customers pay you on the spot, so you don’t waste time chasing them down.

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Get paid instantly so you can have money to pay your bills, buy more materials, and more.  

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Marketing Tools

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Only Jobber lets you segment your audience using client tags, job history, or even by a particular service.

Campaigns is available as an add-on to most Jobber plans.

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Limited

Setup and Integrations

Do more with your business through your favorite apps and web services. 

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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors. 

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Capture details on every job site and keep your customers informed. Automatically get photos with location, time information, and annotations and share them with your customers on jobs and invoices.

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Automate repetitive workflows and connect with 2,000+ apps.

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Additional Features

Unlimited live chat, phone, and email support. 

AccuLynx offers support by phone and email only.

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Limited

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.

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Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)

What Jobber can do vs AccuLynx?

Building and managing your service business can be challenging, especially when daily administrative and operational tasks get in the way. You need a solution that puts all the tools you need in one place, and makes sure your customers are getting what they need.

Jobber and AccuLynx both provide your service business with a digital command center. But which one will help your business run more smoothly? We’ve taken a detailed look at these key features: quoting and automated communication, invoicing, online booking, scheduling and dispatching, and a powerful CRM.

Quoting and automated communication

If you need software to create and ship quotes and invoices to clients, both Jobber and AccuLynx can get the job done. 

AccuLynx lets you create custom quotes from a library of templates and has tools to help increase the accuracy of your estimates. These estimates can then be emailed to customers for digital approval, but there is no automated delivery so you’ll need to do it manually. 

Jobber lets you meet customer expectations with professional quote designs. You can suggest premium packages or add-ons directly in the quote to help you win bigger jobs. Customers can select the services that best fit their needs, and watch their quote total automatically update before they approve.

Jobber takes it one step further by automatically sending a follow-up to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table. When they’re ready, customers can visit the online customer portal to easily approve, pay a deposit, or provide a signature.

Online booking

With Jobber, you can save time on scheduling by letting leads and customers book an appointment with you online. Your bookable services and availability are based entirely on the preferences you set. When a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you. 

Or set up a quote request form directly on your website, social media, or client hub. Customize your request form to capture all the information you need to move forward with the job.

AccuLynx only offers online booking through integrations with 3rd party booking systems like Acuity Scheduling and Setmore Appointments. This means you may need to pay for additional services, deal with multiple customer service teams, and could be providing a disjointed customer experience.

Scheduling and tracking

Jobber and AccuLynx offer scheduling tools that help plan your jobs on any given day and reclaim time spent managing schedules. AccuLynx’s Scheduler tool organizes your business’ jobs in one simple calendar view, giving you access to everything you need at once. 

With Jobber, you can choose from five different calendar views to get a clear visual of crew availability and to avoid overbooking, underbooking—or the dreaded double booking. Track your crew’s progress and location throughout the day, and make changes on the fly when needed.

Plus, when you make a schedule change to an employee’s current workday, Jobber sends a notification on their phone with all the details, so no job goes unmissed. All this in the same place you manage customer information, job details, invoice, and collect payments.

Award-winning support on every plan

Both Jobber and AccuLynx provide customer support to help you when you have an issue. Jobber’s award-winning customer service is focused on helping you succeed, so you can provide better service to your clients and grow as a business. 

Jobber has 24/7 support via unlimited phone, in-app chat, and email. AccuLynx only provides users with a phone number and a 24-hour+ response time for email. 

Jobber includes one-on-one training and demos with every plan, giving you the resources you need anytime you need them. AccuLynx has onboarding and training as well, but you’ll have to pay for it.

Integrations built for your workflow

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

QuickBooks 

QuickBooks is a complete cloud-based accounting solution. QuickBooks saves you time on bookkeeping, reporting, and financial management. 

CompanyCam

Easily capture details on every job site and keep your customers informed along the way. Automatically get photos with location, time information, and annotations into Jobber and share them with your customers on jobs and invoices. 

Zapier

Save time when you move info automatically between Jobber and 1,500+ web apps. 

FleetSharp

Optimize your field operations with live GPS tracking and know where your team is in real-time. 

Stripe

Accept payments online or in the field with Jobber’s Stripe integration. Stripe handles billions of dollars in transactions every year around the world.

AccuLynx pricing vs. Jobber pricing

Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Plus, you can always speak with our sales team if you’d like to talk to someone about what option is best for you. 

AccuLynx has no free trial and requires you to fill out a form and speak to a consultant to find out how much it will cost.

Why home service businesses choose Jobber over AccuLynx

Over 200,000 home service pros trust Jobber to power their business. Here are the top reasons why businesses choose Jobber:

✅ Builds stronger relationships with your customers with a seamless one-app experience

✅ Organizes business operations with easy scheduling, quoting, invoicing, and fast payment

✅ Automates teams’ daily communications and notifies them of changes on the fly

✅ Offers support to customers via live chat or telephone with Jobber’s 24/7 unlimited support

Jobber is an award-winning alternative to AccuLynx, providing a smooth experience for your customers and letting you easily take control of your business in a centralized location. Best of all, if you ever need to speak to a customer service representative, you can expect to be in touch in 2-5 minutes.

Testimonial

See what customers say about Jobber