Kirk Brown, founder and president of Kirk’s Lawn Care has tried (and moved on from) several business management software solutions over the years.
First up was a desktop invoicing software during his first year of business. Young Kirk was frustrated.
“It was installed on your computer and you could not access it from the internet or from out in the field,” Kirk remembers. “I had some issues with losing data and the software was never updated nor had much customer support.”
On to the next tech. His team and client list growing, Kirk stepped up his software game, this time trying web-based invoicing software. “Although it was web-based, it was not mobile-friendly, almost never updated, and there was no customer support.”
Needless to say, Kirk was still searching for that perfect fit.
Nearly 10 years after Kirk launched his business, he came across Jobber on Lawnsite, an online forum for landscaping professionals. Kirk has been using Jobber since 2012.
“Jobber has been the silver bullet to all my previous scheduling and invoicing software woes,” says Kirk.
Because Jobber is web-based, Kirk rests easy knowing that all of his data is secure and backed-up in the cloud. Jobber’s portability is also a major plus for Kirk and his team, especially as Kirk continues to personally maintain client lawns in addition to managing the business.
Jobber is accessible from virtually anywhere with their desktop and mobile site version which is very important for a field-service company.
An experienced service business software user, Kirk’s feedback holds a lot of weight, and we’re happy to hear that he’s more than satisfied with his Jobber experience. As an early adopter of our software (Jobber was founded in 2010), Kirk was with us as we built and improved our features.
Fast forward to the shiny Jobber of today, and Kirk still appreciates that as far as we’re concerned, we are never done building the best Jobber for our customers.
“It is always being updated and new features are being added,” Kirk says. “They have excellent customer support and fix bugs and glitches very quick.”