GorillaDesk App Alternative

JOBBER VS Gorilladesk
Review


Jobber is a powerful yet simple GorillaDesk app alternative with all the features you need
to organize your field service business, at a straightforward price.
Here’s why you should try Jobber.

Leading Field Service Businesses run on Jobber

Jobber is your business’s command center. Our easy-to-use software powers your sales, operations, and customer service—all in one place.

Jobber vs GorillaDesk

Jobber’s mobile app, available on iOS and Android, keeps your whole team connected whether they’re in the field, truck, or office. Plus, they receive instant push notifications directly to their device when a new work order comes in.

Learn more about Jobber’s mobile app

Accepting online or credit and debit card payments is a critical part of your business’ health. Jobber and GorillaDesk customers both enjoy options.

The difference lies in our in-house support team. Jobber’s card payments are built in-house and supported in-house. If you have an issue with your payments, you can talk to us directly.

When you have an issue with payments using GorillaDesk, you’re working with Stripe or Square to fix the problem.

Plus, Jobber offers competitive credit card processing rates as low as 2.7%, and as low as 2.5% if you use the Jobber Card Reader for in-person payments.

Learn more about Jobber’s credit card processing

Jobber’s online booking form allows you to get new work scheduled from your website, Facebook page, or right from Google Search. Easily collect your customer’s name, address, desired service, and preferred service date and times.

With GorillaDesk, you can only accept online work requests from your website.

See why clients love online booking with Jobber

Jobber lets you create estimates with add-ons and images. Give your customers a better idea of what they’re paying for and see your estimate totals grow.

See how Jobber customers close bigger jobs worth more money

Both Jobber and GorillaDesk have phone, chat, and email support. But the difference lies with Jobber’s in-app chat support. 

There’s no need to leave the app to get in touch with our team.

Got a quick question in the field? Start a chat in the app and expect to speak to our award-winning customer support team within 36 seconds on average—no need to leave the mobile app.

Learn more about our award-winning customer support

Last Updated: October 2021

(Based on 540 Capterra reviews)
(Based on 81 Google reviews)
(Based on 540 Software Advice reviews)
(Based on 67 QuickBooks reviews)

Mobile App

“I can use Jobber anywhere. Before we were a paper and pencil type business. If you got a call away from your desk, you might have forgotten important information. With Jobber I can just pull everything up on my phone.”
Monica Lopez, Salas Tree Service LLC

Online Payments

“Jobber is so easy to use. The clients love it and their first question is ‘’how do we pay?’ I say ‘you don’t have to do anything. I’ll send you a link.’ I never get any other questions, they can pay just five minutes after I’ve sent it to them.”
Ramona Mullins, Mullins LAWN Enforcement LLC

Online Booking

“Our customers are loving the online booking forms, and the automated quote follow-ups are really saving us time.”
Ryan Tuttle, Best Handyman Boston™️

Customer Support

“The best part about Jobber is the customer service. I cannot name one other company with the same level of customer service. You may find that hard to believe, but wait until you experience it before you think I’ve lost my mind.”
Kristy Boase, MIL-SPEC Landscaping
The Bottom Line
Jobber customers deliver more than $6 billion annually in services. Join them.
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FEATURES OFFERED ON ALL JOBBER PLANS

Struggling with invoicing, scheduling, payments, and keeping track of really important info? Check out our basic features, or explore more options on our other pricing plans.

Quoting & Invoicing

Customize Jobber quotes and invoices. Include your branding, discounts, required deposits, and contract terms, and collect all payments through Jobber.

The quoting process automatically begins once you schedule on-site assessments. Your clients can sign and approve quotes, or request changes right in client hub. Finish up with a deposit collection after a quote is approved.

Jobber will remind you to create and send invoices and track payment progress along the way.

ClientHub_QuoteApproval

Credit Card Payments

Accept credit cards right on the job-site, or give your clients the opportunity to pay online through your client hub when you send them an invoice.

You can securely save your client’s credit card information with Jobber’s online credit card payments and instantly charge them when work is done.

Jobber payments

Client Hub

Client hub allows your clients to view their records, pay outstanding invoices, and request new work. It’s all in one place and at their convenience.

Clients can access client hub through a secure personalized link included with each of your emailed quotes and invoices. That means no pesky passwords, just great customer service.

Image of Appointment Reminder Software with Appointment and Technician Details

Scheduling & Dispatching

Schedule faster: create a job, choose a client, and assign it to your team based on their daily progress meters. Easily make adjustments on the fly.

Sort your calendar items and tasks by status (such as unscheduled, overdue, upcoming, or completed) and get a clear visual of multiple team members’ availability. You’ll never overbook, underbook, or doublebook again.

scheduling software for service businesses

Powerful CRM

Keep track of important client details whether you’re at the office or out in the field. Your team will never drop the ball, and everyone will always be on the same page.

Jobber’s CRM is fully customizable. See full client billing and invoice history, search for client information, and attach PDFs and photos to accounts. You can easily search for specific information and client accounts.

Everyone on your team will have access to important details that will improve efficiency and customer service.

Field Service CRM - Client History

Reporting

Jobber offers 20 built-in, customizable reports. You’ll always know exactly how your business is doing.

Get reports on finances, service, work, and clients so you can make smart business decisions that impact your bottom line and customer satisfaction.

reports in jobber

INTEGRATIONS BUILT FOR YOUR WORKFLOW

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

Voted # 1 most popular & most affordable SOFTWARE (Based on 518 GetApp reviews)

Frequently Asked Questions

When you choose GorillaDesk, you can only sync your accounting information on the most expensive plan. Plus, you lack the same level of in-app chat and online payment customer support that you could enjoy as a Jobber customer. Jobber helps you grow by making work requests easy for your customers and your calendar through various online booking options.
Easy! You can start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber account screen. Otherwise, give us a call at 1-888-721-1115, ext. 2. We are available from Monday to Friday from 6:15 am MT (8:15 am ET) – 5:00 pm MT (7:00 pm ET).
Easily connect with your clients using client hub. No need to ask them to download an app to view invoices and ask for service requests. All you have to do is share your client hub link. 
We offer various pricing plans to suit your business and team goals. Get more information about Jobber’s pricing plans and our premium features here.
Yes. Jobber offers several plans to suit your team’s needs. Check out our pricing plans here.
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Try Jobber for free

Jobber is a leading GorillaDesk alternative, with all of the features you need, plus unlimited award-winning in-app customer support.
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