JOBBER VS Gorilladesk
Review


Jobber is a powerful yet simple GorillaDesk app alternative with all the features you need
to organize your field service business, at a straightforward price.
Here’s why you should try Jobber.
Try Jobber Free

Leading Field Service Businesses run on Jobber

Jobber is your business’ command center. Our easy-to-use software powers your sales, operations, and customer service—all in one place.

Jobber vs GORILLADESK

MOBILE APP TO RUN YOUR BUSINESS ANYWHERE
What does that mean?

Jobber’s mobile app, available on iOS and Android, keeps your whole team connected whether they’re in the field, truck, or office. Plus, they receive instant push notifications directly to their device when a new work order comes in.

Customer Feedback: Learn more about Jobber’s mobile app
ACCEPT PAYMENTS ONLINE TO IMPROVE CASH FLOW
What does that mean?

Accepting online or credit and debit card payments is a critical part of your business’ health. Jobber and GorillaDesk customers both enjoy options.

The difference lies in our in-house support team. Jobber’s card payments are built in-house and supported in-house. If you have an issue with your payments, you can talk to us directly.

When you have an issue with payments using GorillaDesk, you’re working with Stripe to fix the problem.

Plus, Jobber offers competitive credit card processing rates as low as 2.7%, and as low as 2.5% if you use the Jobber card reader. With GorillaDesk, you’re paying 2.9% in fees.

Customer Feedback: Learn more about Jobber’s credit card processing
GET NEW WORK REQUESTS THROUGH YOUR WEBSITE
What does that mean?

Jobber’s online booking form allows you to get new work scheduled from your website or Facebook page. Easily collect your customer’s name, address, desired service, and preferred service date and times.

With GorillaDesk, you’ll be playing phone tag because you can’t embed work request forms on your website or Facebook page.

Customer Feedback: See why clients love online booking with Jobber
QUICKBOOKS ONLINE SYNC on MOST PLANS
What does that mean?

Accounting sync is available on our most popular plans while GorillaDesk only makes Quickbooks Online available on their highest tier, so you’re paying a premium to sync your accounting data.

Customer Feedback: Learn more about how Jobber integrates with Quickbooks
AWARD-WINNING In-APP CUSTOMER SUPPORT
What does that mean?

Both Jobber and GorillaDesk have phone, chat, and email support. But the difference lies with Jobber’s in-app chat support. 

There’s no need to leave the app to get in touch with our team.

Got a quick question in the field? Start a chat in the app and expect to speak to our award-winning customer support team within 36 seconds on average

Customer Feedback:
Jobber shows you what jobs are active and what requires invoicing
If you don’t know what needs to get done, then you’re in limbo at the end of the month, and you can lose money. But Jobber shows you what jobs are active and what requires invoicing.
(Based on 540 Capterra reviews)
(Based on 81 Google reviews)
(Based on 540 Software Advice reviews)
(Based on 67 QuickBooks reviews)
The Bottom Line
Jobber customers deliver more than $6 billion annually in services. Join them.

FEATURES OFFERED ON ALL JOBBER PLANS

Struggling with invoicing, scheduling, payments, and keeping track of really important info? Check out our basic features, or explore more options on our other pricing plans.

Quoting & Invoicing

Customize Jobber quotes and invoices. Include your branding, discounts, required deposits, and contract terms, and collect all payments through Jobber.

The quoting process automatically begins once you schedule on-site assessments. Your clients can sign and approve quotes, or request changes right in client hub. Finish up with a deposit collection after a quote is approved.

Jobber will remind you to create and send invoices and track payment progress along the way.

ClientHub_QuoteApproval

Credit Card Payments

Accept credit cards right on the job-site, or give your clients the opportunity to pay online through your client hub when you send them an invoice.

You can securely save your client’s credit card information with Jobber’s online credit card payments and instantly charge them when work is done.

Jobber payments

Client Hub

Client hub allows your clients to view their records, pay outstanding invoices, and request new work. It’s all in one place and at their convenience.

Clients can access client hub through a secure personalized link included with each of your emailed quotes and invoices. That means no pesky passwords, just great customer service.

Image of Appointment Reminder Software with Appointment and Technician Details

Scheduling & Dispatching

Schedule faster: create a job, choose a client, and assign it to your team based on their daily progress meters. Easily make adjustments on the fly.

Sort your calendar items and tasks by status (such as unscheduled, overdue, upcoming, or completed) and get a clear visual of multiple team members’ availability. You’ll never overbook, underbook, or doublebook again.

scheduling software for service businesses

Powerful CRM

Keep track of important client details whether you’re at the office or out in the field. Your team will never drop the ball, and everyone will always be on the same page.

Jobber’s CRM is fully customizable. See full client billing and invoice history, search for client information, and attach PDFs and photos to accounts. You can easily search for specific information and client accounts.

Everyone on your team will have access to important details that will improve efficiency and customer service.

Field Service CRM - Client History

Reporting

Jobber offers 20 built-in, customizable reports. You’ll always know exactly how your business is doing.

Get reports on finances, service, work, and clients so you can make smart business decisions that impact your bottom line and customer satisfaction.

reports in jobber
Voted # 1 most popular & most affordable SOFTWARE (Based on 518 GetApp reviews)

Frequently Asked Questions

When you choose GorillaDesk, you can only sync your accounting information on the most expensive plan. Plus, you lack the same level of in-app chat and online payment customer support that you could enjoy as a Jobber customer. Jobber helps you grow by making work requests easy for your customers and your calendar through various online booking options.
Easy! You can start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber account screen. Otherwise, give us a call at 1-888-721-1115, ext. 2. We are available from Monday to Friday from 6:15 am MT (8:15 am ET) – 5:00 pm MT (7:00 pm ET).
Easily connect with your clients using client hub. No need to ask them to download an app to view invoices and ask for service requests. All you have to do is share your client hub link. 
We offer various pricing plans to suit your business and team goals. Get more information about Jobber’s pricing plans and our premium features here.
Yes. Jobber offers several plans to suit your team’s needs. Check out our pricing plans here.
14-DAYS FREE. NO CREDIT CARD REQUIRED.
Try Jobber for free

Jobber is a leading GorillaDesk alternative, with all of the features you need, plus unlimited award-winning in-app customer support and online booking.